From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... Toon meer
Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... Toon meer
Great price and arrived quickly. Noticed that it was cheaper elsewhere after ordering and they still price matched. Rowan was great on the phone, even rang me back to let me know the price match had... Toon meer
Bedrijfsgegevens
- Sieradenwinkel
- ook in
- Horlogerie
Geschreven door het bedrijf
Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.
Contactgegevens
9 Warwick Road, CV8 1HD, Kenilworth, Verenigd Koninkrijk
- www.jamesmoorejewellers.co.uk
4,8
Uitstekend
285 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience purchasing a quality…
Great experience purchasing a quality watch. Thanks to all. Would highly recommend
10 oktober 2022
Review zonder uitnodiging
Great service will use again
21 oktober 2022
Review zonder uitnodiging
I ordered a silver watched and received…
I ordered a silver watched and received a black one. I wasn't happy at first then I couldn't be bothered to send it back and get another but in all not good.
30 september 2022
Antwoord van James Moore Jewellers
Dear Chad Green,
I am very sorry to hear you have received the wrong item. As a family ran business, we take customer service very seriously and would like to do our utmost to resolve this for you.
We will contact you directly to organise for the wrong watch to be collected and replaced. You can also contact me directly on scott@jamesmoorejewellers.co.uk and I will do my best to assist. We rely on positive customer experience and feedback to grow our business. If there is anything else we can do to improve your experience, please do not hesitate to let us know.
My sincere apologies for any inconvenience caused,
Kind regards
Scott
Great selection with very keen prices…
Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many purchases. They are extremely helpful and always ready to answer questions or provide knowledgeable advice. Delivery is Free the next Day with emails through every step of the process. Highly recommended.
3 oktober 2022
Beautiful item well packed
10 oktober 2022
Watch was exactly what I was looking…
Watch was exactly what I was looking for at a great price z,great service and quick delivery.
11 oktober 2022
Excellent Service & Knowledgable
Visited the shop for a watch, Amber was incredibly helpful along with her colleague (I couldn't remember his name - sorry!). They both provided answers to all my questions and made me feel very comfortable spending money with their business. The service was excellent.
10 oktober 2022
Review zonder uitnodiging
Great Service….
Ordered a watch I saw abroad, looked online and got a better deal with JMJ Win No 1.
Contacted to be advised the original box and papers couldn’t be found, I said I would wait for replacements from the manufacturer, was contacted again to advise the box and papers had been located and the watch had been dispatched, on top of this I was refunded £50 for my patience, Win No 2.
The watch is exceptional and the box and papers are correct, Win No 3!
23 september 2022
Impressive service all round
Exceptional customer service. Prompt delivery, and they exchanged the item for another when it didn't suit my requirements. Replacement item turned up almost before I requested it. Very impressive indeed.
23 september 2022
Great service
First time do business with him, very impressed with the professional service
1 september 2022
Review zonder uitnodiging
Ordered a Longines watch for my sons…
Ordered a Longines watch for my sons Birthday great price and was kept informed all the way and was delivered promptly and on time .
29 juli 2022
Review zonder uitnodiging
In house jewellers for First Class…
In house jewellers for First Class Watches. I've been asked to review them. As I'm only aware of having dealt with FCW ( who were awesome ) I can only assume James Moore Jewellers are also awesome as the whole process was awesome.
Thank you and well done James Moore Jewellers 😁👍
18 augustus 2022
Review zonder uitnodiging
The citizen titanium ray mears watch is…
The citizen titanium ray mears watch is well worth buying, very light weight. It's as though its not on your wrist. Only down fall again with this and most citizen strap watches, is they need to make there straps longer. Other than that all good.....
7 september 2022
Purchased online but collected from the…
Purchased online but collected from the store. The service we received was second to none.
Very happy with the item we bought and more than happy with the service.
23 augustus 2022
fast and save delivery thanks
6 september 2022
Good comms and quick delivery
18 augustus 2022
Great to use a local shop, but with w convenience of the web
Really pleased with the purchase, great price, ordered on line collected in store, very happy!
20 augustus 2022
Excellent service delivered quickly and…
Excellent service delivered quickly and protected well. Brilliant watch and great price. And they took the links out as requested too. I’ll recommend them to others
25 augustus 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.