Jane Packer Reviews 

Fantastic service - flowers arrived on time, carefully packed and in pristine condition.

How beautiful and specially unique! Delivered as specified.

Brilliant service thank you - beautiful bouquet perfectly delivered

Great experience, so easy and such beautiful flowers.

Ordered a number of funeral flowers and from start to finish I cannot fault Sue at all. She was very helpful and overall seemed such a lovely person. The flowers were all beautiful and fresh and in all honesty we couldn't have asked for a better service overall. The feathered angel wings I wanted were also catered for. I would highly recommend using them for any floral needs. A big thank you for making a hard and sad occasion that bit easier and so very beautiful.

Fantastic service . I had a damaged delivery of hat box for my anniversary. Called customer service and they kindly arranged another hat box delivered same day . Saviour of the day ❤️

Excellent service - I purchased two preserved red roses: one for my friend's birthday and one for my mum for Valentine's Day. They both arrived on time and in perfect condition. Both recipients were thrilled with their gifts. Thank you so much.

A lovely romantic gesture for Valentine’s Day

Very disappointing.
Bouquet much smaller than expected, flower quality poor and for the cost this was a major disappointment.
Would not buy again

Stunning flowers, friendly staff and seamless ordering process. The flowers are super fresh and the Jane Packer team have a fantastic eye for detail. Thank you.

Very happy 😃

Very beautiful flowers. Elegant packaging (which keeps the flowers safe). Efficient delivery. My Aunt was absolutely bowled over. Thank you.

Beautiful flowers, hugely efficient ordering and delivery service. Thank you

I love Jane Packer's Christmas wreaths and used to buy from the shop in George St, London annually. I was very disappointed when I went this year to find it had shutdown and I could not go in and choose myself from the selection made up in the shop. I was disappointed by the limited selection of wreaths online and the wreath I order (Holly night Christmas door wreath) was larger and more fussy than what I used to buy in the shop so I was personally a bit disappointed with it compared to what I used to buy in the shop; but it is beautiful and huge, so it would look amazing on a large house and most people would consider it good value for the money. It's just a bit oversized for my small cottage. However, a friend who visited said she thought it looked fabulous, and fashionably large, like an over sized handbag! The overall quality, design and delivery service were all fantastic and I can highly recommend the service - I just wish I could still go into the shop as it was such a fun and enjoyable experience. I hope there are plans to open new premises soon.

Not many flowers in the bouquet for the money.. very lack luster!

The flowers and arrangement are beautiful; however, the hatbox is much smaller than envisioned based on the website images - specifically the image of a person holding a hatbox.

I don’t know whether the delivery experience or the flowers were good since they were a gift. However, the purchasing experience was excellent; easy to buy and simple to choose from an extensive range.

The promise was "A box of the freshest seasonal flowers selected by our expert florists daily" but what arrived was "A box of whatever we had left over after we made all the other bouquets" - 2 with broken stems, one where the petals fell off after a day. For £50 total cost, not impressed.
Update: excellent customer service from Jane Packer Delivered !