Jayar Car Parts Reviews 

18
•
TrustScore 2.5 uit 5

2,6

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Bedrijfsgegevens

  1. Voertuigen en transport

Geschreven door het bedrijf

Supplying the Motor Trade & General Public with Car Parts, Accessories & Consumables since 1976!


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

18 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,6

Alle reviews

(18)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This company owns imf llandrindod…

This company owns imf llandrindod wells. Some staff are rude, grumpy and sarcastic away from customers, casual drivers are expected rush everywhere and work 7.5 hrs with no offers of a break!

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gillingham, Dorset Branch

Gillingham, Dorset Branch – On Saturday, June 27th, we encountered a mechanical failure with our vehicle while approximately 100 miles from home. Being unfamiliar with the local area, we used Google to locate Jayar Car Parts. From our initial phone call to visiting the store, we received excellent customer service, and the staff went above and beyond to assist us, enabling us to resume our journey within the hour.

27 juni 2026
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Hi Charlotte, we are so happy you got back ok. Thank you for taking the time to leave us a review :-)

Beoordeeld met 1 van de 5 sterren

I have used them for about 10 years I…

I have used them for about 10 years I am trade ,,,I bought a V belt 'AV17x1075HD' they charged me £41.10 that was a trade sale and double what most other people charge for the same Gates belt ,,,in fact more that there own retail price ,I of cause went back to check it was right and they said it was with didn't care attitude.I am warning people now to check prices first now and compare.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

i call gravesend brunch they was so…

i call northfleet near ebbsfleet fotball club brunch they was so rude to me on the phone to ask a part For my mercedes c class and he was so rude on the phone no good service at all i think they being rude to everyone and whoever employe this kind of people

11 december 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Hello there, we do not have a branch in Gravesend, could you please remove this negative review as it is not meant for us, Many thanks.

Beoordeeld met 2 van de 5 sterren

Was dealt with by an arragont response…

Was dealt with by an arragont response of a total waste of time as he put it I only needed a quote for car parts of which they advertised we have parts for all cars well if you've a Nissan don't bother!!

8 augustus 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Dear Mark,
We were sorry to read your review regarding your recent experience at one of our branches.
We do our best to source parts for a wide range of vehicles, but unfortunately, there are occasions when certain models or parts are unavailable. We have privately emailed you asking for some more information so we can investigate this further & thank you for your co-operation with this matter.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I have always experienced very good customer service, the staff are very helpful and knowledgeable. I will always shop there in the future.

15 juli 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

That's great to hear, thank you for taking the time to review John & we look forward to seeing you again soon!

Beoordeeld met 1 van de 5 sterren

Rude,no customer service

Went in hailsham branch and guy was on a lengthy phone call and when that finally finished he had someone on hold so waited for that to finish. When he finally hung up he dialled and made a call to someone totally ignoring me. I was there for about 15 minutes being ignored by guy on phone and staff at the back, so walked out

5 juli 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

We are sorry to hear about your experience, Sandy, it can get busy on the trade counter with calls from mechanics needing parts. Your feedback has been passed onto the Branch Manager to investigate as you should not have been left unattended with no acknowledgement.

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, knowledgeable and friendly service, couldn't be more please with the service today
thank you

24 juni 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Thank you for taking the time to review Keeley, that is great to hear! We look forward to seeing you next time :-)

Beoordeeld met 1 van de 5 sterren

Thought was great at first

Thought was great at first, order me a new headlight which was completely different to the vehicle had to get a refund, was given the model number of what I needed which I thought was very helpful until I Purchased the new one and MOT failed as was not the right one AGAIN. Won’t be coming back to this place.

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Furious

Driver of van reg no FH21 BBK just tried to kill me by pulling out on main road.

I was with speed limit, nothing behind me so why this nob did that God only knows.

When called local branch to complain, was met with arrogance and disdain.

Absolutely furious, will. never use again

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

recommend highly

very helpful staff, excellent service , 5 stars -harleston branch

10 februari 2025
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

That is lovely to hear, thank you! We look forward to seeing you next time :-)

Beoordeeld met 1 van de 5 sterren

disappointing experience

Unfortunately, my experience with this particular supplier was disappointing on both fronts. The customer service team displayed a lack of knowledge and willingness to assist, the parts I received were not only of poor quality but also incompatible with my vehicle, when I sought a refund, I was met with resistance and refusal from them.
This company may offer a competitive prices, but the reality is that low prices often come at the expense of quality and service.

16 september 2024
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Hello there Robert, we are disappointed to read your review & are somewhat confused. The parts we supply are Original Equipment Quality (OE) we do not supply poor quality parts, and never have done. If you were supplied the incorrect parts, this would be rectified if the items were returned within the correct time frame and in the correct condition as per terms & conditions. Please email info@jayar.co.uk with your invoice so we can look into this. Many thanks.

Beoordeeld met 1 van de 5 sterren

Really poor customer service/communication skills

First let me say I am not a trade customer just Joe public. I phoned to query an invoice at the Harleston branch. The guy who answered the phone was unable to clearly explain to me why the invoice appeared as it did with an additional charge. He passed me to his manager who then tried to explain, when I calmly tried to explain exactly what I was not understanding about the invoice he abruptly cut me off, shouting at me that I was basically an idiot and that his 12 year son could get it (it's basic maths mate!). I'm unconvinced that shouting and patronising is the best way to explain anything let alone do customer services! (Particularly from a manager).

2 februari 2024
Review zonder uitnodiging
Logo Jayar Car Parts

Antwoord van Jayar Car Parts

Hello there Richard, I am very sorry to hear about your experience with us, could I ask you to please email info@jayar.co.uk with your invoice number & details of when you called the branch, date, time, so we can follow this up our end, as this is completely unacceptable behavior. Greatly appreciated.

Beoordeeld met 1 van de 5 sterren

DRIVER SWEARING IN TRAFFIC

Someone has to teach the Jayars drivers how to behave in traffic, the one who delivered parts at SLM Toyota Hastings this morning was swearing at other driver which obviously was not the right way to talk specially with an elderly person which was not that fast how this guy was expected . Horrible words came out from his mouth ,I hope your manager sees this and take action ,you represent this company .

11 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jayar car parts Herne bay. Amazing Alex !!

Jayar car parts Herne bay

Been served by Alex in Jayar and have to say, What an amazing experience !!

He's the kind of person that will go above and beyond to help a customer and for that kind of services and warm welcoming experience it's that I buy always with them.

Thanks Alex in Herne bay branch

17 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Got to say these guys are great.

Got to say these guys are great.

Originally ordered parts from an (unnamed) online car parts seller that I though would take a few days to arrive. Turns out they were not uk based, despite the website in English, a .co.uk web address and prices in £ sterling, they are in Germany and items are currently stuck in customs. Great.😩

Popped into Jayar in a panic and they could get the part I needed urgently ( and a fair bit cheaper) and had it shipped to Kent from their Sheffield branch, and it arrived with them in no time.

All that for a £3 gasket that was keeping my car off the road. Now that’s customer service.

I recall using them for something a few years back and they were really helpful then as well so thought it only fair to give them 5 star feedback.

Highly recommend them/ will definitely use them again.

Thanks Jayar.👍😀

3 april 2021
Review zonder uitnodiging

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