JB Heating Services Reviews 1.186

TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had moved to a new property and had boiler issue but Will from JB heating services was extremely professional and resolved our issue in few hours time .. he is a gentlemen and I think he should get... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They charge by the hour, which is actually alright if there’s not loads wrong with your system. Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smooth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a scroll through the 1-star reviews before booking, just to see what people were kicking off about. Most of it seemed to be about pricing and how they charge. To be fair, yeah – they do h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. Boiler leverancier
  3. Gasingenieur
  4. Gasinstallatieservice
  5. Ketel- en verwarmingsdienst
  6. Loodgieter

Geschreven door het bedrijf

Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925)  OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Work JB

We had moved to a new property and had boiler issue but Will from JB heating services was extremely professional and resolved our issue in few hours time .. he is a gentlemen and I think he should get a raise for his tremendous commitment to his job .. Thanks again will and JB 🙂

14 april 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for the amazing review! 😊 We’re really glad we could help get everything sorted for you, especially after moving into a new property. We’ll be sure to pass your kind words on to Will, he’ll really appreciate it. Thanks again for choosing JB Heating!

Beoordeeld met 5 van de 5 sterren

WB Boiler

Went with JB Heating to get a new boiler sorted. They gave us a few options, from cheaper ones up to the more expensive stuff, and actually explained the differences properly. We ended up going for the Worcester Bosch 4000 (option 2) and the install went smooth, no issues at all. Big shoutout to the admin team as well – really helpful throughout. Really happy with everything.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Premium Service

I had a scroll through the 1-star reviews before booking, just to see what people were kicking off about. Most of it seemed to be about pricing and how they charge.

To be fair, yeah – they do have a fixed price for a boiler clean at about £120, which is a bit dear compared to my old retired plumber. But saying that, these lot always pick up the phone and reply to emails, which makes a big difference.

Feels like you actually get looked after a bit and someone’s there to listen when you’ve got a moan 😂

Cheers JB Heating 👍

24 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Really appreciate the feedback, means a lot to the team!
Glad we could help and get things sorted properly. Don’t hesitate to give us a shout if anything else comes up.

Beoordeeld met 5 van de 5 sterren

Hourly Rate

They charge by the hour, which is actually alright if there’s not loads wrong with your system.

Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now everything’s sorted, it only took an hour for a service.

Not the cheapest, but you get what you pay for – proper decent, top service.

Little tip – make sure you’re in when the engineer comes so you can show ’em what you’ve noticed. Gives ’em a better idea what’s going on, otherwise they might just crack on with the one problem you’ve pointed out.

10 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thanks for leaving us such positive feedback, really appreciate it.

Breakdowns can work out a bit dearer as they usually involve parts as well, but we always try our best to keep things fair and get everything sorted properly.

Beoordeeld met 5 van de 5 sterren

Clear communications

Clear communications. Neat and clean. Everything working at the end. High quality workmanship.

25 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you very much for your kind review.

We’re really pleased to hear that you were happy with the communication and the standard of work carried out. We always aim to leave everything neat, tidy, and working exactly as it should, so it’s great to know this came across.

We truly appreciate your feedback and your support.

Beoordeeld met 1 van de 5 sterren

Stay clear of this company

Initial conversation and appointment was good. Issue rectified however a pipe was damaged whilst work was carried out which caused a bad leak and flood in the garage. This company refused to come and rectify the issue until i had paid £290 with no commitment to fix the issue caused free of charge. I had to get another company to rectify the issue. Claim form raised by them which i am contesting through court.

8 oktober 2025
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

We’re sorry to hear your concerns.
For clarity, this matter relates to work completed in October 2025, where the agreed service was carried out and invoiced. The account remained unpaid despite multiple attempts to resolve it directly, and the matter was referred through a formal legal process.
A County Court Judgment was issued in March 2026 confirming the payment was due.
We take all feedback seriously and always aim to resolve any issues fairly and professionally.
Kind regards,

Beoordeeld met 5 van de 5 sterren

Friendly

Callum was a nice friendly lad, helped connect our gas hob, very helpful! Thank you Callum

19 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for your kind review! We’re really pleased to hear that Callum was able to help and that you found him friendly and helpful – we’ll be sure to pass your comments on to him 😊

If you need anything else in the future, don’t hesitate to get in touch. Thanks again for choosing JB Heating!

Beoordeeld met 5 van de 5 sterren

Very pleasant lad very clean after job…

Very pleasant lad very clean after job finished Avery good experience.

6 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for the lovely review! We’re really glad to hear you had a good experience and that the engineer left everything clean and tidy after the job. We’ll be sure to pass your kind comments on to him, he’ll really appreciate it.

Thanks again for taking the time to leave us a review, it means a lot to the team!

Beoordeeld met 5 van de 5 sterren

Perfect job!

Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smoothly. All the staff, from the initial phone calls to installation were polite and knowledgeable. Charlie, the fitter, worked non-stop and was such a professional.

2 maart 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for taking the time to leave this, it really means a lot to us. We’re so pleased we could help at short notice. We always try our best to step in quickly when it’s needed most.

We’ll make sure Charlie sees your comments, he’ll really appreciate that. He takes a lot of pride in his work, so it’s lovely to hear that came across.

Thanks again for your kind words and for choosing JB Heating! 😊

Beoordeeld met 5 van de 5 sterren

Very impressed with the service they…

Very impressed with the service they provided .

24 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for the 5-star review! We’re really pleased to hear you were impressed with the service we provided, that’s exactly what we aim for every time.

We truly appreciate you taking the time to leave us a review and for choosing JB Heating. 😊

Beoordeeld met 5 van de 5 sterren

Efficient booking and support

Efficient booking and support.
Callum the engineer was great and helped to explain the work required

26 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for your lovely review!

We’re really pleased to hear that you found the booking process smooth and well supported. That’s exactly what we aim for. We’ll make sure your kind words are passed on to Callum, he’ll really appreciate that.

Thanks again for taking the time to share your experience, it genuinely means a lot to us. 😊

Beoordeeld met 5 van de 5 sterren

ASHP service

Charlie called today to service my Air Source Heat Pump. He let me know when he was on his way and arrived shortly after. He was pleasant and efficient. He explained what he had done and reported on the condition of the unit. Very satisfied

25 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for taking the time to leave this lovely review!

We’re really pleased to hear you were happy with the service Charlie provided. He always aims to keep customers informed and make sure everything is explained clearly, so it’s great to know that came across on the day.

We truly appreciate your feedback and your support, and we’re glad your Air Source Heat Pump is all in good shape! Thanks again from all of us at JB Heating.

Beoordeeld met 5 van de 5 sterren

Branksome Branch

We called into the Branksome branch today where we were met by Chris Hills whom assisted us immediately. What a courteous man and he certainly knew his job. Thank you Chris for all your help

20 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thanks for the great feedback, really appreciate you taking the time to leave us a review.

Glad we could get everything sorted for you. If you ever need anything in future, just give us a shout!

Beoordeeld met 5 van de 5 sterren

Excellent & professional service

Re Job 24570, Will's visit today was excellent. He was polite, patient, considerate, professional and kind in his dealings with me and the efficient way he carried out the boiler service.
He also went the extra mile by quickly checking out a noisy radiator for me and almost instantly resolving the problem.

I also need to compliment Emilie who I think made the booking on how efficient, polite and courteous she was in doing so.

I couldn't be happier with the level of service received today. Thank you.

18 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for taking the time to leave such a thoughtful review following the job performed at your property, it truly means a lot to us.

We’re absolutely delighted to hear how happy you were with Will’s visit. He takes great pride in his work, so your kind words about his professionalism, patience and the extra effort with the radiator will mean a great deal to him.

It’s also wonderful to hear your feedback about Emilie. She works hard behind the scenes to make the booking process smooth and efficient, so we’ll be sure to pass your compliments on to her as well.

We really appreciate your support and are so pleased we could provide a service that left you feeling this happy. Thank you again for choosing JB Heating — we’re always here if you need us.

— The JB Heating Team

Beoordeeld met 1 van de 5 sterren

Needed a service on our boiler

Needed a service on our boiler. Engineer came out and charged for the service but refused a certificate saying boiler needed 2 new parts. Fast forward 2 weeks, engineer came out again but said he had the wrong parts but company invoiced us £120ish pound for the labour! We disputed this and they said they would put a credit on file but they were just waiting on the parts STILL!
Rang for an update a couple of weeks later to be told we needed a special service certificate for moving house so it would be more expensive! Needless to say we have now gone elsewhere now but I would avoid this company at all costs!

1 november 2025
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Hi,

We’re sorry to hear about your experience. We take feedback like this very seriously.

However, we’ve been unable to locate any record of this job in our system based on the details provided. We’d really like to investigate this properly and resolve things for you.

Please contact us directly at info@jbheating.co.uk with your address or invoice number so we can look into this as a priority.

Kind regards,
JB Heating

Beoordeeld met 5 van de 5 sterren

Very helpful

Prompt service. Arrived on time. Gave helpful advice. Very impressed.

13 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for your lovely 5-star review!

We’re really pleased to hear you were impressed with the service. Turning up on time and giving clear, helpful advice are things we pride ourselves on, so it’s great to know that came across during your visit.

We truly appreciate you taking the time to share your feedback — it means a lot to the whole team.

If you ever need us again, we’re always here to help 😊

Beoordeeld met 5 van de 5 sterren

Great service

Great service.
I would definitely recommend.

12 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for the 5-star review! We really appreciate you taking the time to leave it. We’re glad you were happy with the service, and it means a lot that you’d recommend us. If you ever need anything in the future, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Matthew was excellent today

Matthew was excellent today. Professional and competent. Jordon also excellent.

5 februari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thanks so much for taking the time to leave us a 5⭐ review 😊 We’re really pleased to hear Matthew and Jordon looked after you so well. We’ll be sure to pass your kind words on to them. Thanks again for choosing JB Heating, it’s much appreciated!

Beoordeeld met 5 van de 5 sterren

Fantastic work done

I had an ASHP fitted 3 years ago that did not work from day 1. Thankfully JB Heating did a fantastic job of repairing my system and it is now working perfectly. I want personally thank you for doing a fantastic job on repairing my system which is working perfectly now. A special thanks to Gary and Jack who treated myself and my home with respect. I would definitely recommend that you use their services.

27 januari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Thank you so much for taking the time to leave such a lovely review. It really means a lot to us. We’re so pleased we were able to get your ASHP system working properly at last, especially after the trouble you’d had. A huge thank you as well for your kind words about Gary and Jack, we’ll be sure to pass that on to them, they’ll really appreciate it. Thanks again for trusting JB Heating, and for recommending us. If you ever need anything in the future, we’re always happy to help.

Beoordeeld met 5 van de 5 sterren

The experience was excellent and truly…

The experience was excellent and truly satisfying, highlighting the expertise in elite culinary artistry.

24 januari 2026
Review zonder uitnodiging
Logo JB Heating Services

Antwoord van JB Heating Services

Cheers for the review, really appreciate it!

Happy we got you sorted in the end. Give us a bell anytime if you need us again!!!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer