Jigsaw24 Reviews 

547
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Inside Sales (Leon) was extremely helpful, and saved me many weeks vs. Apple's BTO. Great friendly service and will shop again if there is an opportunity. Thanks again Leon!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computer hardware fabrikant

Geschreven door het bedrijf

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

547 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,0

Alle reviews

(547)

57 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommended

Prompt, efficient service and clear communication, as always. Excellent product. Highly recommended.

[Product purchased: Apple MacBook Pro 2021 M1 Pro 16 inch]

5 januari 2022
Beoordeeld met 5 van de 5 sterren

Great company and great service

Great company and great service. I was looking for a MacBook Pro that that was more powerful than the off-the-shelf specs. Apple had an estimated shipping date of almost 2 months. Jigsaw had it in stock. Had it shipped the next day. Highly recommend!

29 december 2021
Beoordeeld met 1 van de 5 sterren

Fantastic service

Fantastic service. Ordered Monday evening and delivered Wednesday. Great communication throughout. Would highly recommend.

14 december 2021
Beoordeeld met 5 van de 5 sterren

Jigsaw 24 worked above and beyond the…

Jigsaw 24 worked above and beyond the call of duty to get me a device that was rapidly scarce in the mac market and I’m very pleased by customer service, the only bad thing should there be anything to mention about was the £20 delivery charge to the Highlands and Islands which I understand there maybe a need for a charge but I feel like this charge may be a bit excessive considering it was a small parcel.

10 december 2021
Beoordeeld met 1 van de 5 sterren

Very poor service

Very poor service. Bought a keyboard from this company and within the guarantee period we found an issue with it. As such it was not fit for purpose.

The company shrug off their responsibilities and simply try to forward you to the manufacturer, even if they cannot supply details for the manufacturer, to fix the issue.

A chargeback has now been initiated and we will never buy from this company again.

24 november 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Reliability.

I have been a customer of Jigsaw for many years, and they have always been reliable. This purchase was no different, although, like many others, Jigsaw are struggling with their delivery options. Two iPhones bought at a reasonable, if not quite decent price, both working well. Thank you, Jigsaw!

15 november 2021
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, client interaction, and good value product with perfect delivery tracking.

11 november 2021
Beoordeeld met 5 van de 5 sterren

Wouldn’t hesitate to use them again

Very good experience buying an iMac, knowledgeable and helpful staff. Even during the pandemic they were able to fulfil my order quickly and without the usual excuses a lot of retailers are using. Prices are competitive. Lots of variety and website stock true to warehouse.

20 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed immediately. Receipt emailed immediately. And tracking supplied. The hard drive arrived the next day. Brilliant service.

20 september 2021
Beoordeeld met 1 van de 5 sterren

Absolutely awful service and support!

Absolutely awful service and support. I made a mistake purchasing a higher model than needed, I literally took the product out of the box, plugged in and realised after 2 minutes.

I was told I would be charged 10% restocking fee, which could be more depending on what they deemed 'acceptable' condition. This of course, was not noted in their terms and conditions (which I took a screenshot of so they could not change them).

The worst part was that I noted that I needed a lesser model, so would have exchanged and purchased from them again, had they handled this better.

They were the rudest people I have ever dealt with and as such, I have forwarded this to our legal department internally and informed trading standards (according to one of their senior leadership members, my rights as a consumer are not applicable here because I purchased through a business - so they are as 'stupid' as they are rude and ignorant).

I'll never purchase another Blackmagic product again because of this reseller, so perhaps I should tell them too!

14 september 2021
Beoordeeld met 1 van de 5 sterren

They have sold me an LG 4k Ultrafine…

They have sold me an LG 4k Ultrafine Monitor despite them not having it in stock and are playing games with the refund.

I would be very very cautious ordering from this company.

8 september 2021
Review zonder uitnodiging

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