First class service by Keira who also kindly ensured that my husband’s birthday present arrived beautifully gift wrapped. A pleasure to deal with this company - everyone was so helpful and courteou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
the best online purchase experience first time purchase in JJ Fox, sadly there were not much choice of cigar I can buy, but all documents prepared with extremely fast delivery. Awesome!
Bedrijf heeft geantwoord
Ordered some cigars for my brother as it was his birthday - he was very happy - and commented they even included long length matches - fast service too
Bedrijf heeft geantwoord
use to deal with another cigar provider that did not really care but really enjoyed the all experience with James J. Fox Cigards
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over James J. Fox Cigars
Geschreven door het bedrijf
James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.
With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.
www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.
Visit our website contact usContactgegevens
19 St. James's Street, SW1A 1ES, London, Verenigd Koninkrijk
- Freddie@jjfox.co.uk
- www.jjfox.co.uk
4,8
Uitstekend
594 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It is the second time I have ordered…
It is the second time I have ordered cigars from James J. Fox, and I am impressed with the quality of the service, from the website to the prompt delivery. The cigars are for my husband, and he is very pleased with the quality of each. Highly recommended!
15 juni 2026
Antwoord van James J. Fox Cigars
Dear Customer,
Thank you for taking the time to review us at James J. Fox.
Welcome back! Thank you for putting your trust in us once again. We are grad your husband is happy with his cigars.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Bob,
Thank you for taking the time to review us at James J. Fox.
We are delighted to read we have ticked all your boxes, and look forward to welcoming you back again very soon.
Kind regards,
Keira
Ordered / quick delivery
Order was taken easily and delivered in a matter of day. The cigars were perfect on arrival.
8 juni 2026
Antwoord van James J. Fox Cigars
Dear Michael Harper,
Thank you for taking the time to review us at James J. Fox.
We take great pride in the quality of our cigars and speed of service, so we are very pleased that we exceeded expectations.
We look forward to welcoming you back very soon.
Kind regards,
Keira
Great space and buying ticket simple…
Great space and buying ticket simple but JJ Fox a special place for a cigar 👍🥃🍷
5 juni 2026
Antwoord van James J. Fox Cigars
Dear John G,
Thank you for taking the time to review us at James J. Fox.
Thank you for the five star review and we do hope you enjoy the event.
Kind regards,
Keira
Great service
19 mei 2026
Antwoord van James J. Fox Cigars
Dear Ann O'Flaherty,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your five star review and pass your comment to the team.
Kind regards,
Keira
Had stock of the Puritos I wanted
Had stock of the Puritos I wanted, delivered quickly and well.
1 juni 2026
Antwoord van James J. Fox Cigars
Dear Colin Jones,
Thank you for taking the time to review us at James J. Fox.
In this day and age, even Puritos are hard to come by, so we are thrilled that we were able to fulfil your order.
We hope to be able to do so again very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Tom Barrett,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your positive feedback, which will be passed on to the team. We look forward to welcoming you back again very soon.
Kind regards,
Keira
I've purchased cigars all over the…
I've purchased cigars all over the world and this establishment, without doubt, is top shelf. Knowledgeable people with great attitudes. If you are in London, I would make this a definite stop. In fact, I'd travel to London just to go here.😊
Pete
15 mei 2026
Review zonder uitnodiging
Antwoord van James J. Fox Cigars
Dear Peter Mamula,
Thank you for taking the time to review us at James J. Fox.
It was an absolute pleasure to welcome you and receive your email. We were delighted too, to have received the email about your father, and that we were an integral part of your visit to London after having been to the Churchill War Rooms.
We hope to welcome you back to London again very soon.
Kind regards,
Keira
Good welcome staff
27 mei 2026
Antwoord van James J. Fox Cigars
Dear Stef,
Thank you for taking the time to review us at James J. Fox.
We will pass your review to the team and look forward to welcoming you back again very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear July,
Thank you for taking the time to review us at James J. Fox.
We pride ourselves on our efficiency and speed of delivery, so we are delighted to read your feedback, thank you.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Huyen Le,
Thank you for taking the time to review us at James J. Fox.
We take great pride in our customer service, and appreciate your review. Thank you for choosing us.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Andrew James Allner,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your five star review, and your loyalty to James J. Fox. We look forward to welcoming you back again very soon.
Kind regards,
Keira
Absolutely excellent service absolute…
Absolutely excellent service absolute excellent packaging and very good communication will definitely be ordering again
16 mei 2026
Antwoord van James J. Fox Cigars
Dear Gary Cook,
Thank you for taking the time to review us at James J. Fox.
It was an absolute pleasure to be able to assist you in your request and purchase with us. We are delighted that we met with your approval, and do hope that we will be able to welcome you back again very soon.
Kind regards
Keira
Good selection and contact
15 mei 2026
Antwoord van James J. Fox Cigars
Dear Maria Siciliano,
Thank you for taking the time to review us at James J. Fox.
We pride ourselves in our service and communication and we really appreciate your five star feedback.
Kind regards,
Keira
So far so good
So far so good. This is a first time shop from you ,so hopefully will do shop more,
Many thanks.
13 mei 2026
Antwoord van James J. Fox Cigars
Dear Samuel M-Portolan,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your positive feedback. We take great pride in our service and quality of cigars, and it's great to hear when we get it right.
Thank you once again, and we look forward to welcoming you back again very soon.
Kind regards,
Keira
Hands down best store in London
Fast delivery of top quality cigars. By far my favourite shop in London!
24 maart 2026
Antwoord van James J. Fox Cigars
Dear MR,
Thank you for taking the time to review us at James J. Fox.
We are delighted to read your review, and your kind words will be passed on to the team.
We look forward to welcoming you back again to your "favourite shop" very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Wayne Wheeler,
Thank you for taking the time to review us at James J. Fox.
We are saddened to read that you were disappointed with your order.
We pride ourselves on the quality of our cigars, so when situations such as this arise, we do try and put things right for the satisfaction of our customers.
As this is the first time hearing of your disappointment, we will reach out to you separately this morning in order to reach a satisfactory solution.
Kind regards,
Keira
I have smoked a fine cigar in wonderful…
I have smoked a fine cigar in wonderful surroundings overlooking St James Street in St James's on many occasion. Even though I have had to give up my club in St James's, I will still from time to time enjoy a smoke at J J Fox's premises. The product is always reassuring, and even if I make a purchase online, I know that the standard is the same.
1 mei 2026
Antwoord van James J. Fox Cigars
Dear Jonathan Digby,
Thank you for taking the time to review us at James J. Fox.
We are delighted to read your review and have forwarded it to the team at No.19.
We have reopened our lounge after refurbishment today, so look forward to welcoming you back again very soon.
Kind regards,
Keira
Best by far...
Website easy to navigate.
Efficient service.
Speedy Delivery.
No 'changes' after order is made and paid for.
Compared to the other online suppliers of Cuban Cigars that i have bought from, JJ Fox are far far ahead.
16 april 2026
Antwoord van James J. Fox Cigars
Dear Karl,
Thank you for taking the time to review us at James J. Fox.
We are delighted at your satisfaction at our service, and look forward to being of assistance again very soon,
Kind regards
Keira
Good range and very fast delivery
Good range and very fast delivery. Will definitely be back.
20 april 2026
Antwoord van James J. Fox Cigars
Dear Stephen Luke,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your positive feedback, and look forward to welcoming you back again very soon.
Kind regards,
Keira
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.