Felt it was more about monthly sales targets than my purchasing a new car. A lot of info online which could/should have been gone over in person but was not offered. Felt pressured into getting the... Toon meer
Locatie
Wijzig locatie11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB
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Lees wat reviewers zeggen
Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Toon meer
Bedrijf heeft geantwoord
Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!
Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoreparatie en -onderhoud
- Autoservice
- Motorzaak
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.
John Clark Motor Group
Geschreven door het bedrijf
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contactgegevens
11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Verenigd Koninkrijk
- 01382 619200
4,3
Uitstekend
210 reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No problems from start to finish Paul…
No problems from start to finish Paul was on the ball all the time and happy to buy my car there
7 december 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Raymond,
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Great experience
Great experience all staff we came in contact with were all lovely and very helpful and knowledgeable.Our salesman Paul O’Brien was great and helped us sail through the buying process.
24 november 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning, Mrs Wynne.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Paul was great
Paul was great, very friendly and went above and beyond for us to ensure we got the car when we needed it.
18 november 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning, Miss Jennings.
Many thanks for your review and feedback, which I will ensure is passed on to Paul and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fantastic from start to end and very…
Fantastic from start to end and very supportive and informative.
22 november 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I admire their professional approach
I admire their professional approach. Gave me lots of time to think on the offer they made me. No pressure. Got the car I wanted. Getting old now, might be last car I buy. Would recommend 100%.
17 november 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon, James.
Thank you for sharing such a heartfelt review! We truly appreciate your kind words about our professional approach and are so glad we could provide a no-pressure, supportive environment for your car purchase. It’s wonderful to know you found the perfect car and had the time to make a decision that felt right for you. Your recommendation means the world to us, and we’re honoured to have been part of this important purchase. Wishing you many happy miles ahead!
Best Regards,
Erin
Steve rogers and the rest of the staff…
Steve rogers and the rest of the staff I spoke to gave me a great deal of time
2 november 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon, Allan.
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great care and support
Great care and support. Kept their commitments and provided a car in perfect condition, at a fare price
27 oktober 2024
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Sarah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Could someone answer the phone?
Could someone answer the phone?
17 september 2024
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Hi Stephen,
Thank you for taking the time to leave us a review. We are disappointed to hear that you were struggling to get through to a member of staff when you were calling. We hope you managed to speak to someone in the end.
Kind regards,
Kate
Carried out the service efficiently and…
Carried out the service efficiently and to a great standard. Additional work was also done as requested.
I took car in a day late, but they still fitted it in to their busy schedule.
25 juli 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well.
22 juni 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well
Everything went well. All information explained was good. Only 1 small issue I had to chase up.
24 mei 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Great experience would highly recommend!
I recently had the pleasure of purchasing my new car from Joe, this was the second car we have purchased from the dealership and Joe. My partner and I couldn't be happier with the entire experience! His knowledge about the different car models and features was truly impressive, and he patiently answered all of my questions (considering we had a small child with us too!) ensuring that I felt confident in my decision. I highly recommend Joe to anyone in search of a seamless and enjoyable car-buying experience.
26 mei 2024
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Caroline,
Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at the dealership.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
New Car
We recently bought a car through Alistair. He was amazing from start to finish and couldn’t have been more helpful! Would defintely come back to this garage in the future.
25 mei 2024
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Suzanne,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Had an excellent experience…
Had an excellent experience for my car's first service. I appreciated the pick up and drop off service.
I was sent a video explaining how the service went.
Really good customer service.
13 mei 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Kenneth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Hassle free 2nd time round
Hassle free 2nd time round. Had not confirmed my 1st service on their computer due to a fault at their end. Apologised and I accepted wS a computer glitch.
8 mei 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
You had my car from 10:00 until 16:45 for the recall.
This included a complimentary valet which was not done yet the completion paperwork listed it as being carried out, therefore can only give you 3 stars instead of 5 stars.
17 april 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Dear Mr Moreton,
Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your complimentary valet was missed. This is not the service we strive to provide and we would love for you to pop in for a coffee at your earliest convenience and we will get your valet sorted. It will take approximately an hour so if you are happy with this if you drop myself an email at kate.lyttle@john-clark.co.uk with your preferred day we will get this all sorted for you.
Apologies again,
Kind regards,
Kate
John Clark Motor Group
Great service from the dealer
Great service from the dealer. Major service carried out at a fair price and car returned completely valeted. Thank you.
15 april 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Not good at explaining additional packages
Added packages not explained how these work I’m now £185 out of pocket thanks for nothing
9 april 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Hi Katherine,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of ser vice we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Return visit required
Part required to fully complete recall on back order - means a second visit will be required
17 april 2024
Antwoord van John Clark Motor Group - John Clark Škoda Dundee
Good Morning Bill,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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