John Clark Motor Group - John Clark MG Dundee Reviews 

101
•
TrustScore 4 uit 5

4,1

Myrekirk Road, C/O, DD2 4SU Dundee, West Gourdie Industrial Estate, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Easy purchase, car in stock, good handover, but didn't get the full tank of petrol agreed as part of the deal 🤷‍♂️ so no five stars

Beoordeeld met 5 van de 5 sterren

Great service, nothing was too much trouble! Matthew Hawkins in particular was really professional and helpful. Very happy with my new car!

Beoordeeld met 5 van de 5 sterren

Bought my MG HS PHEV from John Clark Motor Group in Dundee. Excellent service from start to finish. The salesman, Stephen Smith was professional, helpful, humorous and extremely friendly throughout th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nice professional service from the salesman and very helpful when it came to explaining how everything works in the car, as being a person of a certain age!!! ( still remember how to do points and plu... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoreparatie en -onderhoud
  5. Autoservice
  6. Motorzaak
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

John Clark MG is located on Myrekirk Road in Dundee, where we represent MG Motors UK by offering New & Used Cars, plus your aftersales needs including, parts, accessories and servicing. John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.

John Clark Motor Group

Geschreven door het bedrijf

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contactgegevens

  • Myrekirk Road, C/O, DD2 4SU, Dundee, West Gourdie Industrial Estate, Verenigd Koninkrijk

4,1

Goed

TrustScore 4 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(101)

1.989 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really helpful and quick service

Really helpful and quick service. Great value for money.

11 mei 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Beoordeeld met 5 van de 5 sterren

Traded in old MG HS for MG4

Traded in old MG HS for MG4. Staff were courteous and efficient. Condider the entire transaction excellent

27 april 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Beoordeeld met 5 van de 5 sterren

Craig was extremely friendly

Craig was extremely friendly and helpful and I didn't feel like I was being pushed into a decision.

2 april 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Beoordeeld met 5 van de 5 sterren

A much relaxed and enjoyable experience…

A much relaxed and enjoyable experience when choosing my MG HS. There was absolutely no pressure to buy. Everything when smoothly and I am now enjoying my time behind the wheel. … Thank you Craig. ☺️

28 maart 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Craig and the management team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Beoordeeld met 5 van de 5 sterren

Excellent from start to pick up

Excellent from start to pick up. All paper work done online very easily.
No pressure to purchase any extras.
The car so far is excellent.
Only thing no manual but downloaded it.

2 april 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Paula.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 1 van de 5 sterren

Zero customer service

Zero customer service. I had a bad experience with my MG car annual service and when I tried to get a response by phone and by email no interest. Over 8 weeks now since the service and the "customer service" never gets back. They should realise there are alternatives and no need for customers to put up with this type of service.

21 januari 2025
Review zonder uitnodiging
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning Bob,

We're really sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We'd like to look into this further and make things right—please send us a direct message with your details so we can follow up as soon as possible. Your feedback is important to us, and we appreciate the chance to improve.

Kind regards,
Eva

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Easy to deal with

22 maart 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Beoordeeld met 5 van de 5 sterren

Great sales men ..

Great sales men ... no pressure to buy ... 100% recommend

19 januari 2025
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Robert.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

Smooth purchase of car

I bought my MG3 from John Clark motors in Dundee last week. Really pleased with my purchase. Still getting used to tech on dashboard so keeping me on my toes. Sales people friendly and helpful.

1 december 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Beoordeeld met 5 van de 5 sterren

Professional & Personal touch very much…

Professional & Personal touch very much appreciated

1 december 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Michael.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

Easy to deal with

Salesmen all friendly and helpful.

11 november 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Afternoon, Joyce.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

I was shown ,explained about the car…

I was shown ,explained about the car which made know it was the car I wanted

10 november 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Robert.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

Top class service

Top class service from everyone from our first meeting to delivery of our car. The staff were all very friendly and professional throughout. Would highly recommend John Clark MG Dundee.

2 november 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Kevin.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

MG Trophy5

Very positive experience with sales, Stephen Smith kept me informed and answered all my questions, unfortunately I've had issues since day 1 and the service department has let the company down as it's going to take them 4 weeks to even look at it, one issue was a tyre going flat!!!, Stephen offered to help with issues, which I declined, kwik fit fixed 1 issue and hopefully the other will get fixed in a couple of weeks

1 oktober 2024
Review zonder uitnodiging
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Jayne.

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

Just collected our new MG5Trophy today

Just collected our new MG5Trophy today. Stephen Smith our Salesman was friendly and attentive and kept us well-informed throughout the process. We are very happy with our purchase and the service we received.

13 augustus 2024
Review zonder uitnodiging
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning, Dannette.

Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at MG Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Beoordeeld met 5 van de 5 sterren

I bought my skoda kodiaq from dundee…

I bought my skoda kodiaq from dundee branch and have to say from looking for a car to actually dealing with the sales executive Andrew it was first class.if I had any questions after purchasing the car they were only too helpful to help . can't highly recommend specalist cars enough for your next car.i say again first class service from start to finish.

28 juni 2024
Review zonder uitnodiging
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning Mr Walger,

Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at MG Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Beoordeeld met 1 van de 5 sterren

Having to wait six weeks at the Dundee…

Having to wait six weeks at the Dundee Specialist cars is unacceptable for an oil change.
I traveled to Perth branch, some 30 miles from my home.
The service was very good and much quicker, I would rate them 5 stars.

10 juni 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Hi,

Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.

To this end, I have passed your feedback to our Management Team for review.

Kind regards,
Kate

Beoordeeld met 5 van de 5 sterren
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning Christopher,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Beoordeeld met 5 van de 5 sterren

Very Satisfied Customer

Could not fault my visit to John Clark when my car was due its service, from the first phone call to book in very friendly and attentive staff,

13 mei 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Beoordeeld met 4 van de 5 sterren

Helpful

Helpful , polite and well informed staff

29 april 2024
Logo John Clark Motor Group - John Clark MG Dundee

Antwoord van John Clark Motor Group - John Clark MG Dundee

Good Morning Norma,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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