John Clark Motor Group - John Clark Volkswagen Aberdeen Reviews 

I’m really happy with my experience from start to finish. Everyone was incredibly helpful and friendly and they took the time to explain everything properly and answer all my questions. What I really appreciated was that they listened to what I actually needed. I do a lot of miles, so finding the right car for my everyday use was important. They took that into consideration and gave me some really good advice without making me feel pressured into anything.
Even after I collected the car, they called to check how I was getting on, whether everything was okay and if I was happy with my purchase. I thought that was a really nice touch as it shows they genuinely care about their customers even after the sale. The whole process was easy and stress free and I couldn't be happier with the service I received. I would definitely recommend them to anyone looking to buy a car. Thank you again for all your help

From the minute we arrived we were made welcome and the sales people bent over backwards to find us the right car at the right deal. Painless delivery on pick up day, and all snag list items had been dealt with.
First class service from all staff.

Purchased my recent car with Adam, very helpful and would highly recommend

Great service from Paul Hardy.
Kept me informed regarding purchase of Tiguan.
Delighted with the car.
Also gave me a fair price on my Audi Q2.

Was welcomed and looked after very well, everything was explained well.

I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had decided on which vehicle I would like, I had a test drive to see if it suited my needs. The salesperson went through all my options as regarding my trade in car and the financial options for the new vehicle.. I can certainly recommend my experience at the dealership.

Brilliant service provided throughout the process of buying a car! A special shoutout to Aidan who honestly was the best salesperson I’ve ever dealt with! Professional, knowledgeable and extremely paient

Was made very welcome from the moment I walked. Costa the sales executive was very helpful and the sale of the car and associated paperwork was done very smoothly and swiftly. Costa made sure I understood everything and set up all I needed in the car for me. A pleasurable experience for me and am very happy with my new car.

Good people equipped with well proven customer facing procedures deliver a satisfying confidence when dealing with this business. Like many others, I have been here before and have no other expectation that the transaction will be dealt with expertly.
Knowing that my purchase will be expertly looked after by competent people is essential.

I have purchased my last 3 cars here and Intend to continue. The service from the sales team is second to none, extremely friendly, knowledgable and helpful. They make me feel at ease and always know what I like and want. Keep doing what you are doing, no improvement needed.

Smooth handover and always attentive to customer needs

Excellent application and service offered to valued repeat customers. Well done to David, Ross and Gary

Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me

Salesman was very helpful

Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.

Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.

As a ‘ drop in’ customer, I was attended to quickly. I was shown the vehicles that matched my wishes and had a test drive immediately. My trade in offer was fair and could make a quick purchase.

Adam was extremely knowledgeable and helpful.
Made the whole process easy from start to finish

The Sales Representative Paul was very helpful from looking at the vehicle's on sale. Then all the way through from purchasing and picking it up.

Professional & friendly service from Adam , no pressure to buy anything & made us feel very welcome and at ease , very happy customers to be driving away in the car that we wanted and we are all delighted with it .