Johnsons4x4 Reviews 16

Very Well Organised Family Business
Wouldn’t Go Anywhere Else For A 4x4 Really Nice Genuine Cars & They Do As They Say A Real No Nonsense Company Henry & James Are A Pleasure To Do Business With Thanks For All Your Help Chaps !

Weird. Just weird. Made an offer on a Disco3 at what I thought was fair (20K vs. 22.9) - yes, only 28K miles but a few cosmetic issues including headliner. James replied back "we'll stick with 22.9". No counteroffer. I WhatsApp James later questioning his sales experience as most dealerships negotiate and don't just say "we'll stick with 22.9". James replied VERY professionally with an explanation - we came to an agreement at 22.9 with the condition they would fix the headliner. I even sent a deposit of £2K. Thought it was a done deal. Kudos to James.

Get a call from Ernie (aka Dad) calling me rude for questioning his 25 yo sons sales experience and said they will send back my deposit and won't be doing business with me. In essence, blowing up the deal his son put together to save the deal all because dad didn't like my tone. AND then is so unprofessional, calls me back to tell me I didn't pick up my dog's droppings - which I didn't even see. Who does that? Who blows up his sons' deal and then calls back a customer to tell them it was inexcusable I didn't clean up after my dog? I've bought over 30+ cars in my life and have neve had such a weird, paternal, overreaching experience.

By law, the car was mine as we had a price, T&Cs and I sent them a deposit. BUT, decided to take the high road as I would have given James the sale but not a dime to anyone who has such a power trip he feels he needs to call back about dog droppings.

JAMES - your dad owes you a big apology for blowing up something you put together. Hopefully you can teach him a few things about customer service.

I do not regularly review but on this occasion felt it necessary. I was calling for a first time car and as someone with experience asked about the car in question. The man who spoke to me was so rude and condescending from the beginning because I dared to ask about the vehicle. I suspect this was because I was a woman and wasn’t asking about his more expensive vehicles. Do not buy from this garage if you expect any form of customer service or I suspect after sales.

Just like to say i did a 11 hours round trip to collect a 2016 D4 and the car wash as described, even supplied a towbar included, staff were great to deal with and friendly, even loaded the car on my trailer for me. the next day when i drove the car i noticed the tracking was out, this was sorted by my local kwick fit and paid for, by these guys, and then i had a stuck brake calliper, which also was paid for to be repaired, so i would recommend these guys - speak with James - and as i have a few landrovers, i will be dealing with these again, 5* (and recommended to a friend already).

Purchased a Land Rover Discovery 4 from Johnson’s 4x4. I cannot rate the experience highly enough. The prices are competitive, the support during the sales phase was fantastic, absolutely no pressure to close. I did buy the car after test drive, conversations with James who was able to answer any questions/concerns I had. I can now also confirm first class after sales service. When the time comes, I will be back to see James for an uplifted model. I have no hesitation recommending both James and Johnson’s 4x4. First Class….

Pleasure to deal with. very helpful, knowledgeable and professional process. No pressure environment.

Purchase my Land Rover defender 110 XS from this company I must say it was a pleasure dealing with James The car was delivered at the agreed time was fully validated and with half a tank of fuel say thanks to Dan the delivery driver for instructing me through the car fully
All in all a friendly and Ale free transaction thanks again

Avoid , unproffesional selling vehicles that do not exist to get you on the phone so they can sell a different one at a higher price not very good con artists it seems

Great team, very professional and made the whole experience of buying my Land Rover very easy. I will definitely be recommending Johnsons 4x4.

Great selection of defenders , good customer service highly recommend, loving my new defender ! Thanks guys

Very nice array of defenders , bought my 90 last year from these guys , had a couple of issues as expected buying a 20yrs old landrover but they was soon corrected with no fuss , would highly recommend thanks again !

Found a few models of the car I was looking to purchase here, all were in great condition and exactly what was advertised .
James was honest, friendly and approachable.
Extremely happy with my purchased.
I will definitely use them again.

Bought a defender 90, which we thought came with an MOT and service. When delivered, went to fuel the car only to find fuel gushing out of the tank all over the forecourt. After recovering the defender to a local garage, the mechanics condemned it immediately and insisted on a re MOT. The MOT that was issued 2 days earlier was fraudulently obtained. Ended up spending £2000 to put the vehicle in a safe working order. The brakes were non existent and riddled with oil leaks and failures. We have reported the MOT station to the south east metropolitan traffic commissioner and the DVSA inspections directive to investigate the fraudulent MOT. Jimmy was forced to contribute to some of the repairs however, I get the feeling had we not experienced the fuel tank leak we would have been non the wiser to the death trap we were driving. Jimmy also suggested that the test station was at fault and the tester had something in his eye!!! Having read some of the previous reviews maybe he should have gone to spec savers, My advice to anyone considering buying from this company, go look at the vehicle before parting with cash and get it checked as buying blind will certainly cost you long term. Also reported to local trading standards..

AVOID this car dealership, it is run by cowboys.
James Johnson tried to sell me a defender with a fraudulent MOT on it, which came to light after I paid for an independent inspection. The defender had some critical issues that would have made it impossible to pass the 'existing' MOT. The car was not safe to drive and posed a risk to life if driven. NONE of the problems identified in the inspection had been disclosed in the description on the vehicle information via Ebay. James is also a thief.
He agreed to return some halo lights to me via post, which I'd previously sent him to put on the car I was buying, he said he would return these...but then failed to do so. He has also refused to give me back my full deposit. I have told him I will be contacting the police.

worse experienced in my life
bought a vehicle and less than a month engine failed
end up in court
questionable quality vehicle

I purchased a 97 Defender with galvenised Chassis and these guys told me it was in great condition and no rust as it had loads of work done to it which was reflected in the price of £15K.

It turns out that all the work done to it was extremely badly done.. wiring pushed into gaps and not connected, brackets and parts missing as they were not replaced after chassis change, leaking hoses, perished rubber parts, gear box was crunching after only just driving it home. They sell with a 6 month warrenty but their machanic is useless and they had my car for 2 months and fix maybe 30% of the issues I raised. Ended up having to pay £3000 extra out of my own pocket to another mechanic to bring the car up to the condition they sold it to me at. I also believe now that they may also use stolen parts! DO NOT TOUCH THESE COWBOYS. SALES MAN IS VERY FRIENDLY BUT WILL STOP RESPONDONG TO EMAILS WHEN YOU RAISE AN ISSUE.