Received our dining chairs and we love them. Waited a bit longer than normal for delivery as we had to cancel the first date we were offered. Not the fault of Joshua Interiors so very happy .
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered a small leather bench sofa and matching chair. Very happy with purchases, well made and fit perfectly in the space required. Colour perfect, substantial pieces and as described online.... Toon meer
Beautiful dusty pink swivel chair for my bedroom. Absolutely stunning! Nice and chunky (opulent) Everyone loves it! It was delivered on time and packaged very well. Also very good price and good... Toon meer
The sofa itself is great and of high quality. That and Kyle in their customer service team are the only reason they are getting above 1 star. We had two deliveries cancelled when we waiting in al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online Furniture Retailer. Supplying Quality Modern Interior Furniture & Garden Furniture. Free Delivery On All Orders.
Contactgegevens
22 Morris Street, CF34 9EL, Maesteg, Verenigd Koninkrijk
- 0333 090 4471
- info@joshuainteriors.co.uk
- www.joshuainteriors.co.uk
4,6
Uitstekend
110 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality of chairs
Excellent quality of chairs, which were much more expensive on competitors website. Had a communication issue with first order but very good customer service sorted it out. Second order was a pre order which i did have to follow up but arrived soon after predicted. My only slight negative is the delivery company Joshua use is outsourced and you have to wait for them to send you a delivery slot, which could be anywhere between 2 days to a week after order. If the delivery slot doesn’t suit there is no alternative other than reschedule and wait for them to give another date, which again, could be 2 days to a week after this. On the positive side, when a delivery date is sorted the communication with the drivers is very good. I presume it’s the reason the chairs can be sold for a lower price. This is the reason for 4 stars not 5.
8 mei 2023
Avoid
I have been very disappointed in the response of the company to my dissatisfaction with my chairs. The quality of the seat part of the chair is excellent but totally let down by the quality of the legs. The wood is rough and the grain is very dark nothing like the photo on the website. They really look terrible but the company says there is nothing wrong with them. Should have gone with a better company.
24 april 2023
Antwoord van Joshua Interiors
Good Afternoon Gill
I am sorry to hear you are unhappy with our response.
We have been in contact with the manufacturer/supplier.
All images have been forwarded and the situation has been explained. They have stated there is no defect with the product.
The wooden legs of this item match the description and images, solid ash wood has dark graining as a natural characteristic to the product.
As it is a natural product no two pieces of wood are ever the same. It would be impossible to have a 100% identical chair to the product image. We can only guarantee 100% identical products when the materials used are manufactured. E.g. Metal, glass, Faux leather, manufactured veneers.
The only difference in the images provided is the shapes and difference in the grains.
As discussed you can still return these chairs to us for a full refund.
Please let us know if we can be of further assistance.
Very helpful when rang to ask questions…
Very helpful when rang to ask questions before ordering, competitive price and was delivered efficiently and when they said, kept updated too.
15 april 2023
Fantastic customer service
The customer service was second to none - Kyle was exemplary. We had an issue with one of the chairs and his fantastic customer service made it all run smoothly. Due to this we will definitely use Joshua Interior again.
10 april 2023
I love my chair so cosy and soft great…
I love my chair so cosy and soft great value for the money
17 maart 2023
Great customer service
Absolutely fantastic service provided by Kyle from helping with product selection to delivery and also post delivery. The products are also of great quality. Will absolutely recommend them.
17 maart 2023
Good quality
Good quality. Solid wooden frame, attractive leather seating. Comfortable. Delivery was very efficient, as was all communication.
13 maart 2023
Purchased exactly what I wanted at a…
Purchased exactly what I wanted at a good price. Delivery on time and good customer service
3 maart 2023
Check delivery details
Good price for our garden furniture and good communication from Joshua interiors. Unfortunately the delivery was changed a couple of times and the delivery guys were unfriendly and would not unpack the furniture and take away the cardboard. This service is advertised prominently on Joshua interiors website so we were disappointed but it was not the end of the world. Would use them again if the price was right but would double check delivery.
21 februari 2023
Antwoord van Joshua Interiors
Good Afternoon Carole.
We are very sorry for the confusion regarding delivery. The full installation service does not come as standard. We are aware there may have been some conflicting information on the product page which has now been rectified. We apologise if this has caused any inconvenience.
We hope you are pleased with your new outdoor furniture set.
Quick delivery and an excellent…
Quick delivery and an excellent product. Very happy!
23 februari 2023
Lovely little sofa
Lovely little sofa, perfect for my space. Good price too (though increased by £50 or so from one day to the next). Arrived in good time, pleased with delivery people too. Happy overall.
16 januari 2023
Great product and great price
Great product and great price. Delivered quickly and efficiently.
2 januari 2023
Glass mirror cabinet
The mirror cabinets glass were of good quality. Arrived with no cracks due to being packed extremely well. l love the size and look good.
30 januari 2023
Good product but came after Chridtmas
30 januari 2023
Great price and excellent delivery.
9 december 2022
Great customer Service
We have purchased 4 items from the company as we really like the styles offered, and at reasonable prices too. The first three items arrived together, but there was some confusion initially with the delivery pushed back by over a week. Similar happened when ordering our 4th item and I ended up contacting Gallery Direct to arrange a specific delivery date. it feels as if the delivery mechanism doesn't always run smoothly . Joshua Interiors offered excellent Customer Service as one of our items arrived damaged. Kyle dealt with our problem and provided excellent support and that is why we were prepared to order a 4th item from the company. It would have been a five star review were it not for the delivery confusion. We really felt our custom mattered to the company.
18 oktober 2022
Review zonder uitnodiging
Great customer service
The service we received from this company was terrific. One of our items was damaged and the customer service lead sorted that out for us without any problem and was really responsive. We’d order from this company again.
5 december 2022
Smooth transaction for reasonable price. Neat chair.
Pleased with purchase. Stress free.
4 november 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.