Journey Clinical Reviews 

Cancelled my initial appointment many times. Doesn’t care about patients . Just wants to make money and take no accountability or liability. Horrible provider. Find any other company for services you need

I’ve had an excellent experience working with Brittany Castañeda at Journey Clinical. She is professional, attentive, and genuinely committed to providing thoughtful, individualized care. Brittany takes the time to listen and makes sure every question is answered clearly. Her calm, supportive approach makes the entire process feel comfortable and well‑guided. I always feel heard and understood during our sessions. I highly recommend Brittany to anyone looking for a knowledgeable and compassionate clinician.

Thomas was great! If your other screeners are as good you’ll be rolling in clients

Thomas is wonderful. Kind and skilled,

I was ready to leave JC and Kristen Moore got me back into staying, believing in myself and some ideas for growing the KAP practice in my small community

After a rough start with delayed communications, things have gone well.

They got me an earlier appointment. Dr. Oppong is very personable and professional. A highly recommend this business.

Being a therapist with Journey Clinical has been a really wonderful experience. In my area of the country, finding collaborating medical providers who prescribe ketamine and also emphasize the therapeutic process with ketamine experiences is few and far between. I am grateful to have access to a collaborative medical team that helps foster real change and growth in my clients. I also appreciate the amount of training, marketing materials, and support from Journey's team. I don't feel alone in my KAP practice; I'm part of a collaborative team whose primary goal is to help clients feel better.

Journey Clinical provided very thorough training along with support as needed to help me feel prepared to provide KAP. The collaboration with the prescriber and patient was helpful. The software system for reporting the session was easy to use.

Lynn Wolf is extremely easy to talk to.
She is very knowledgeable and reassuring.

Unfortunately, Braun Pharmacy is where I’ve had problems. The first time, after multiple inquiries from both me & my therapist, they didn’t get the medicine to me until 45 minutes before I had to leave for the appointment. Created much unnecessary stress and anxiety!
The second time, everything was delivered within a week.

Therapist is caring and listens. I can always use the portal to make appts. Everything is very streamline.

Journey Clinical has been a guide and a supportive presence in my KAP practice. Staff are friendly, knowledgeable and available.

I have called. 3x times no call back..ask for my patients notes and copy of prescription,,,they only will call when they want more money

I have not utilized JC as much as I could have but my interactions have been positive and helpful.

As a clinician who partners with the Journey Clinical, I feel supported fully, and very well prepared to provide KAP services. The training, peer support, and resources available are robust and thorough. KAP has been a game changer for so many of my clients, and I could not have added this offering to my practice without Journey Clinical.

I appreciate the ease regarding appointment referrals for medical assessments and quick feedback.

Here in Oklahoma we at Your Best Journey ltd love the Journey Clinical model and resources. We need the Journey Clinical telehealth KAP option in OK! Please keep attempting to push this through. Our state is slow at times perhaps with govt shutdown issues affecting those offering and those needing help. Don't stop w 25 states! Other providers are doing KAP here in OK now, but we need the telehealth option and Journey Clinical offers it in a superior manner. The Journey Clinical model will help many rural Oklahomans with an additional option beyond lifetime MAT conventional methods.

I was referred to Journey Clinical in order to do psychedelic-assisted therapy. My experience involved getting dozens of auto-generated emails and surveys that made me feel like I was buying a mattress, not engaging in a healing journey. When I sent an email expressing dissatisfaction, however, it took a full week and three separate messages to get a response.

The practitioner I was paired with was late to one session and cancelled another after I had spent the full day preparing (fasting, abstaining from caffeine, etc). She didn't respond to calls or emails from my existing therapist who reached out to her to share information. When I expressed my concerns about this pattern, she hung up on me.

None of the individual instances were terrible (actually, that last one was), but it felt like death by a thousand cuts -- not what you want if you're looking for support to pull out of a depression.

Thoughtful listening and knowledgeable answers