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Julia Jones Reviews 203

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed overall with my first experience of purchasing furniture from Julia Jones. Customer service was excellent; helpful, timely, professional and clear communication at all times. Very hap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sometimes you find a company that are so passionate, and dedicated to their product and customers, that it almost takes your breath away. I live in N. Ireland and contacted numerous companies, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had particular difficulties as wanted the furniture delivered before I had an op as I wouldn't as able to lift it after the op. Zeta was incredibly helpful, checking on the delivery and keeping m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a pleasure it was to deal with a competent and professional business like Julia Jones ! Nothing was too much trouble with helping us choose our furniture & organising delivery ! I’m sure we’ll... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Tuinmeubilairwinkel
  3. Woonkamermeubilairwinkel
  4. Tuinmeubelwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Over Julia Jones

Geschreven door het bedrijf

Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.

Specialising in furniture for the design conscious client who values quality & service -

Fama upholstery, & Nardi outdoor furniture

We have the only dedicated Fama showroom in the UK, where we showcase Fama's innovative sofa and armchair designs.

At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.

Open 7 days by appointment only.

Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop Nardi

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Excellent family business

Very impressed overall with my first experience of purchasing furniture from Julia Jones. Customer service was excellent; helpful, timely, professional and clear communication at all times.
Very happy with the Fama armchair that I purchased, fantastic choice of fabrics and so great to order a bespoke piece of furniture, the website was easy to navigate too. So happy with the chair, its of great quality, comfortable to sit in and a work of art in its own right.
The delivery service was excellent also with the team showing the same level of professionalism and efficiency.

16 mei 2026
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Antwoord van Julia Jones

Thank you so much for your lovely review. We’re delighted to hear you were impressed with both the service and your fab new Fama Kylian armchair. It’s great to know you were pleased with the whole experience, from choosing fabrics to delivery as this is us. We really appreciate your kind words and hope you enjoy your beautiful new chair for many years to come. Many thanks again Zeta

Beoordeeld met 5 van de 5 sterren

Kept up to date when I would get…

Kept up to date when I would get delivery
And the sun loungers are even better than described

12 mei 2026
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Antwoord van Julia Jones

Thats super, many thanks and I am so pleased you are happy with your fab new Nardi Alfa sun loungers. Many thanks again for your order Zeta

Beoordeeld met 5 van de 5 sterren

Outstanding Product and Customer Care

We couldn't be more please with our arm chair ordered from Julia Jones. The product is of the highest quality and the customer care was of the highest. Highly recommend

12 mei 2026
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Antwoord van Julia Jones

Many thanks for your feedback, I am so pleased you have been happy with everything from start to finish and you love your fab new Fama Volta armchair. Many thanks again for your order. Zeta

Beoordeeld met 4 van de 5 sterren

Excellent communication

Excellent communication. Product was a bit delayed but that wasn’t their fault and they kept me informed. Very happy with it once received.

5 mei 2026
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Antwoord van Julia Jones

Thank you very much for your feedback. Unfortunately, there were temporary delays on the European freight rail network following the Easter period, alongside planned infrastructure works affecting parts of the route from Italy. As soon as your order arrived with us we immediately dispatched yours and everyone else affected on this shipment. We hope you enjoy your new Nardi Trill garden chairs throughout the summer and for many years to come. Thank you again for choosing us. Many thanks Zeta

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I had particular difficulties as wanted the furniture delivered before I had an op as I wouldn't as able to lift it after the op. Zeta was incredibly helpful, checking on the delivery and keeping me informed, ensuring that it would be delivered in time. She took the stress away, I can't thank her enough!
The furniture is wonderful, comfortable and to a very high standard.
I can highly recommend Julia Jones, really appreciate everything you have done for me.

28 april 2026
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Antwoord van Julia Jones

Many thanks for your lovely note, thats very kind of you and I am so pleased we were able to get your fab new Maximo armchair and footstool delivered as and when needed ahead of your op. I do hope you are making a speedy recovery and your super new chair is helping. Many thanks again Zeta.

Beoordeeld met 5 van de 5 sterren

Outstanding!

From help with order to regular updates!
Outstanding!

16 april 2026
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Antwoord van Julia Jones

Super to hear, many thanks for your feedback Zeta.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! The Fama range is superb… delivered on time with a great delivery service.

14 april 2026
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Antwoord van Julia Jones

Many thanks for your feedback and I am so pleased you were happy with your fab new Opera sofabed in situ. Many thanks again for your order Zeta.

Beoordeeld met 5 van de 5 sterren

Simply superb customer service service

Sometimes you find a company that are so passionate, and dedicated to their product and customers, that it almost takes your breath away.
I live in N. Ireland and contacted numerous companies, about delivering a Nardi table and chair set, to my address. Most didn’t even reply buy I got an email from Zeta at 8.30pm saying she would get a quote to me.
It was sorted out a couple of days later with detailed communication and a phone call.
You made my shopping experience that little bit easier, so thank you Zeta and Rob.

Many thanks
Anthony.

24 april 2026
Review zonder uitnodiging
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Antwoord van Julia Jones

Many thanks for your lovely comments. For us, pretty much anything is possible and we are pleased we were able to help you with your Nardi order. Many thanks again for reaching out to us. Zeta

Beoordeeld met 5 van de 5 sterren

Happy customer

: A family company with knowledge, style & passion in the furniture industry,
: Not pushy at all,

11 maart 2026
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Antwoord van Julia Jones

Many thanks for your feedback, it is much appreciated thank you, Zeta.

Beoordeeld met 5 van de 5 sterren

A great personal service

A great personal service with lots of helpful advice and suggestions. Zeta took time to ensure that I got exactly what I wanted and that it would be the perfect fit. I was also confident that there would be no problem getting the large sofas into my bungalow as they were modular and built in the room. The 2 men that delivered and built them were also extremely helpful. All in all a great experience and I am absolutely delighted with my new furniture. Would definitely recommend.

26 maart 2026
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Antwoord van Julia Jones

Many thanks for your lovely review. We’re so pleased you were happy with your whole experience with us. We hope you get lots of enjoyment out of your super new Fama Hector and Babylon sofas and Kylian chair for many years to come. Many thanks again for your order. Zeta

Beoordeeld met 5 van de 5 sterren

Brilliant

What a pleasure it was to deal with a competent and professional business like Julia Jones ! Nothing was too much trouble with helping us choose our furniture & organising delivery !
I’m sure we’ll be using them again in the future !
Thank you, Meirion & Nerys Jones .

28 maart 2026
Logo Julia Jones

Antwoord van Julia Jones

Thank you so much for your kind words. We’re delighted you have been so pleased with our whole process and I am so pleased you are happy with all now in position. We look forward to hopefully seeing you again in the future. Many thanks again Zeta.

Beoordeeld met 5 van de 5 sterren

This is the 2nd on line purchase we've…

This is the 2nd on line purchase we've made with Julia Jones and it all went as smoothly as the 1st. Always kept up to date with deliveries and timescales and a pleasure to deal with on the phone. Well done. A business to trust.

24 maart 2026
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Antwoord van Julia Jones

Thank you for your kind review and for choosing us again. We really appreciate your continued support. Many thanks Zeta

Beoordeeld met 5 van de 5 sterren

Patio furniture order and delivery

Excellent service from order to delivery. Would definitely recommend! Plus . . . it's just a pleasure to deal with a 'proper' family business who 'know their stuff'

28 maart 2026
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Antwoord van Julia Jones

Thank you so much for your kind words and recommendation. We’re delighted to hear you had a great experience from order through to delivery and I do hope you will get lots of enjoyment this summer and for many more to come with your fab new Nardi Folio chairs and Alfa sunloungers. Many thanks again Zeta.

Beoordeeld met 5 van de 5 sterren

Very cool products and wonderful customer service

Brilliant service, amazing products and great value. The Nardi garden furniture we ordered looks amazing. Really cool, eco and low maintenance - everything we wanted.

24 maart 2026
Logo Julia Jones

Antwoord van Julia Jones

Thank you for your great feedback. We’re so pleased you’re happy with the service, value, and your Nardi garden furniture. Nardi is a fantastic brand. We hope you enjoy it for many seasons to come, and thanks again for your support, Zeta.

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