GB kaima Reviews 

I have had the unfortunate experience of ordering a shadow from this site, and while I was so hopeful at first with how pretty it was- it performed terribly. Fall out central with it.

I called it a loss and threw it into a drawer to be forgotten about. Never cared enough to write a review until today when this brand came back on my radar for their owners exceptionally unprofessional and inappropriate responses to a customer who voiced concerns over how the brand owner recruited their followers to leave positive reviews on here, whether or not they’ve actually tried their products, to boost their ratings.
1. This removes your integrity as a brand. Period. These positive reviews can no longer be trusted.
2. The audacity to respond to the individual raising concern with comments about their weight, skin conditions, etc instead of professional constructive criticism or feedback is astounding. Especially when part of the reason I tried this brand initially was because I vibed with their positivity on Instagram. I am disappointed, disgusted, and frankly even ashamed that I ever bought the one item I have from them.

I cannot and will not ever recommend this brand to anyone. The products may look cool, but there’s other brands out there doing the same thing-better- all while maintaining their integrity and treating their customers with kindness.

This business owner is one of the most unprofessional people I’ve ever seen. She thinks it’s acceptable to send DMs to people, calling them fat and criticizing their “scabby skin” because they had a constructive critique. She is a cruel woman, and that is not any way to speak to another human being. This was not personally said to me, but as a woman, the fact that she could say that to another woman is disgusting. She has thin skin if she chooses to go for attacking someone instead of taking in the criticism and learning from it: These screenshots will be shared everywhere, and until there is accountability, I don’t believe anyone should ever shop from her. If we reward cruel and unprofessional behavior, people will never grow. And quite frankly, she’s too grown to be behaving this way. A business owner, a mother, a woman, a fellow human on this earth, should know better than to speak to another person in such a way. Customer service is more than just responding to positive comments. Customer service is listening to all thoughts and opinions of your followers, and so she has failed at providing quality customer service.

vile business owner who 1) doesn't reply emails 2) begs for free fake reviews with a sob story clip 3) attacks and body shames when pointed out reviews here are fake. lots of small independent business owners don't fake cry about their bad behaviour online with actually good and affordable makeup.

Very disappointed with this brand. Owner is incredibly rude and childish.
Wont ever shop with them.

Kaima have been nothing but amazing for me. Skullz and Roses has great quality, super bright sparkles and respectable matte shades. I love the packaging too. Everything was very well wrapped and each sparkly shade protected. I am using this palette every time I want a bright burgundy/red/golden look!

Owner has solicited followers on Instagram to give positive feedback to reverse 3.6 rating. I find this unethical as it silences the voice of those that had poor experiences with the brand. This Owner then proceeded to insult the looks of a content creator when they called out the brand owner for this unethical behavior.

I’ve bought two palettes from the brand (among some other things that I have not tried yet). The Boujee Boudoir palette was meh. The mattes were okay. The best shimmer had chunky glitter in it that I didn’t care for (1st round of palettes, don’t know if it has changed). The newest frosted fairy pastel palette is wonderful. Both the mattes and shimmers are amazing. However, I will not be purchasing from a brand who just wants to silence their critics.

Very, very rude customer service. Lies about their brand and laughs and makes fun of other people's appearances when they question the way the brand goes over reviews. Maybe try being a nice person instead of telling people to give you good reviews without them using your product. Maybe then you'll actually be able to create something that you can be proud of. Because it's not the product, but the person standing behind it. Look into the mirror and work on yourself.

Super fat phobic and rude! Wouldn’t buy from them at all aside from it being expensive for what it is :/

Very overpriced for what you get. Eyeshadow packaging feels cheap and the eyeshadows themselves are extremely chunky with a lot of fallout. Had a much better experience using other indie brands.

I haven’t had a stable income for a while, but I’ve always made sure to save up to purchase the products because they're truly so worth it!! Really unlike anything else out there. The recent pieces I got, including the first 2 eyeshadow palettes, are absolutely stunning and they reminded me exactly why I fell in love with makeup in the first place! All the shades are so incredibly beautiful and unique and feel so magical!!!! I was so happy when I got to play with them!! 🥹💖💖💖

I was gifted the Skullz and Roses palette by a friends and it is glorious ! I love playing with the colors, the pigments are bright and hold very well.

Disgusting person. Calls other creators fat

I have ordered from kaima cosmetics since the beggining. I have a lot of their products and I get compliments everytime I wear them.
I got discount codes and some freebes at some point.
The shipping was fast everytime.

I also gave them feedback at some point and got a handwritten note in my package telling me they are going to take note on what I said.

Absolutely lovely indie company. 🖤

Beautiful products, amazing quality !! Arrived on time and packed lovely. Will be ordering again for sure x

Since I first saw Kaima’s products online I’ve been restless , my makeup collection is huge but I needed their stuff all these gorgeous glitters , eyeshadows , rainbow highlighter , unicorn flakes so I made my order and my parcel was delivered super fast from UK to Europe and inside I found my beautiful flakes and glitter loose e/s and they were as gorgeous as I’ve seen them online , and there was also a small gift inside which was such a sweet personal touch , the owner is such a warm person , this is a small family business where you feel welcome and loved Thank you Kaima 🫶🏻

Highlighter is amazing I get too many compliments on highlighter and the rises and skull palatte is osm their pigments their quality is on next level never regret buying this product

Love this brand! I ordered the loose glitter pigment in glamour, the glistening pigment mix and the glitter eyeshadow adhesive. The loose glitter is highly pigmented and such a beautiful colour. Really impressed with the adhesive too, I have hooded eyes so often eyeshadow will crease, but not with this! I ordered to Hong Kong and it arrived quickly and in good condition. Gonna be placing another order soon.

The quality of their makeup is next level insane! The pigment! How long it lasts. I hands down will not buy eyeshadow from anywhere else and the amount of compliments I receive when wearing their rainbow highlighter and eyeshadow is insane. Love this brand. Coukd not recommend enough!!

I ordered from this brand expecting premium quality and a professional experience. Unfortunately, the product I received was not worth the high price, and the quality was underwhelming compared to what you’d expect from reputable global brands.

Also, their sunscreen comes in an unusually small 30 ml size something I’ve never seen from any other brand and this is not clearly stated on their website at the time of purchase.

What’s worse is the lack of transparency regarding customs fees. If you’re ordering from outside the UAE, be prepared to pay up to 40% extra in customs duties — a fact that is not clearly mentioned on their website.

I reached out to their customer service multiple times, even provided proof of payment for the extra charges, and received no response at all. This level of customer care is simply unacceptable.

At this price point, I could have chosen a well-known international brand with actual quality and service. Instead, I feel misled and ignored.
I strongly do not recommend ordering from this brand, especially if you live outside the UAE.

I can provide all the evidence and screenshots of my exchanges with their poor customer service to show just how unprofessional their support truly is, in case they try to deny any of this.