NEW OWNERSHIP IS SO FAR A FAILURE - NO PHONES ARE PICKED UP AND FACIAL PRICE HAS MORE THAN DOUBLED FOR £210 TO £495 - AWFUL START FOR THE NEW OWNER
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Lees wat reviewers zeggen
Delays after delays after delays. my appointment was delayed by 1 hr then 2 hr then 3 hours then I left without seeing anyone. so i hope this is an isolated incident but not great first time experi... Toon meer
I’m so disappointed! I went to this clinic for Botox for my forehead. The first time it didn’t work, I had to come back, to doctor gave me a few more Injections. After two weeks, my right e... Toon meer
Bedrijf heeft geantwoord
I recently had teeth whitening done here and I was late for my appointment which I called them in advance to tell them, I was also very apologetic when I arrived and I was treated very rudely by the s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Kensington Health Clinic is a private dental and aesthetic medical centre located right in the heart of Kensington. Situated on Victoria Grove, just short walk from Gloucester Road and South Kensington Tube stations, we offer state-of-the-art dental and aesthetic facilities with comfortable surroundings. Kensington Health Clinic registered with the Care Quality Commission (CQC) that regulates health and social care in the UK. A safe practice, patient-centred care and transparency are championed here and demonstrated through tailor-made treatments and follow-up procedures.
Contactgegevens
4 Victoria Grove, W8 5RW, London
- 0207 589 9990
- info@kensingtonhealthclinic.co.uk
- www.kensingtonhealthclinic.co.uk
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68 reviews
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NEW OWNERSHIP IS SO FAR A FAILURE
NEW OWNERSHIP IS SO FAR A FAILURE - NO PHONES ARE PICKED UP AND FACIAL PRICE HAS MORE THAN DOUBLED FOR £210 TO £495 - AWFUL START FOR THE NEW OWNER
27 december 2024
Review zonder uitnodiging
Delays after delays after delays
Delays after delays after delays.
my appointment was delayed by 1 hr then 2 hr then 3 hours then I left without seeing anyone. so i hope this is an isolated incident but not great first time experience.
7 juni 2024
Review zonder uitnodiging
Sia Radmond is a great dentist and the…
Sia Radmond is a great dentist and the staff are very friendly, helpful and professional.
12 november 2019
Review zonder uitnodiging
Excellent service☆☆☆☆☆
Excellent service
Everyone was very nice, and it is nice to be treated well since you are the patient in need of help. Caring, smiling staff I will continue to come here .
11 november 2019
Review zonder uitnodiging
First Class Treatment and Results
Brilliant all round ! Perfect dental treatment with fabulous results .
People in the area should know about the Kensington Health Clinic as it is so handy for those of us living close by and the standard of treatment is first class .
22 oktober 2019
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Very good clinic
Very good clinic, very professional,
Very clean , friendly
I recommend everyone who are looking for a very good dentist
2 augustus 2019
Review zonder uitnodiging
awful service
I recently had teeth whitening done here and I was late for my appointment which I called them in advance to tell them, I was also very apologetic when I arrived and I was treated very rudely by the staff because I was late. Initially they said they would just do the hygiene appointment and I would go back for the teeth whitening as they had another appointment after me, I was disappointed by this as I travelled a long way to get there and I felt the receptionist should’ve told me on the phone they could fit my appointment in due to me being late and I could’ve then rescheduled. Anyway the dentist did the teeth whitening and you can Hardly tell, I wouldn’t waste your money, according to them they are 10 shades whiter but they barely look any whiter at all. Also the dentist said he does the treatment twice and as I was late he only did it once and cut 10 mins off my appointment. If you want to get scorned for being late and then get half the treatment that you paid in full for, go ahead and use this place, I wouldn’t recommend it.
18 juli 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Dear Sarah,
Thank you for feedback. Unfortunately, your feedback tells only one side of the story, which means it is incomplete. Let’s listen to other part.
First, you came 20 mins late for your appointment which was 45 mins appointment (almost half of the appointment was over) – even though over the phone you said you will be around 5 mins late.
Second, despite the fact you were late we still accepted to see you. Dentist recommend you to do hygiene at that time, and book another appointment for the whitening (we had even given you a slot at the same day!). You have refused and demanded to have full session, although you were aware that we had other patients after you.
Third, because of you we had to delay other patients, likely rest of our patients were considerate and nice.
Fourth, you had consultation before and you knew that dentist was considering to run 2 cycle of teeth whitening. But as you were late, he had to do only one cycle. But you were not still happy because your expectation was to have both whitening cycle at the same time – 2 cycle of whitening means we have to delay everyone’s appointment for 30 mins which is unacceptable in our practice considering that it was not even our fault.
Fifth, we have your shades, but you also have it. I suggest you to upload them so everyone could see the difference between before and after. We can see from the images that your shade has improved from A4 to A1/A2 – considering the shade of your teeth it is a good result. As you see some places has A2 shade and this is because you had different shades on your different teeth and also may need to change some of your fillings as whitening is not changing the colour of the filling.
Six, as you were very rude both to the reception and dentist thus, you are unlisted from our patient list and you will not be seen here anymore.
We are confident also results could be better if you were taken recommendation of the dentist and do the teeth whitening the other time. We also used the material as indicated per manufacturing instructions – full syringe 1 cycle 10 mins whitening - you are welcome to check manufacturing instructions. For better results sometimes dentist runs the second cycle to make it even whiter. But in your case as you came late, he did not have the opportunity.
We have also reviewed our policy and as of now we will not perform any whitening procedures if patient would be late. Thank you again for the feedback and good luck in the future!
PS. I have looked at your last current 3 reviews and it seems everybody you reviewed previously got 1 star! It seems you see faults in other people but never in yourself.
Prompt efficient and professional
Thorough, prompt efficient and effective service during my consultation.
The staff are excellent and I am very grateful for their service and support.
28 juni 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for your kind review Mrs Nada, We are looking forward to see you again!
I had a root canal treatment done
I had a root canal treatment done. Everything went smooth, without the pain I was expecting I am going to have. I would definitely go back again.
12 juni 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for such a kind review, John. We really appreciate you taking the time to share your experience with us. We look forward to see you in the future!
Highly recommend Kensington Health Clinic
Before to meet Dr. Sia Radmand, I was very scared even to walk in a dental clinic , now
all the tears disappear and I even smile when I’m on his clinic . I’m gonna have braces soon and I’m very confident because I choose Dr. Sia Radmand .
And also for my aesthetics treatments and I have done botox, lip fillers, cheek bones, tear trough fillers, jawline and I choose just Dr. Radmand , no pain at all and the best results ! Very professional and natural look !
Thank you so much to Dr .Radmand and all his team . Best dentistry and aesthetic clinic ever !
8 juni 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for the awesome review, Andreea! We work hard to meet expectations like yours, and we`re really happy to hear we hit the mark for you. See you soon.
PRP treatment for hair !
An amazing company that was very thorough and helpful throughout my treatment and very friendly staff.
30 mei 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to see you soon.
Very profesional!
I went to Kensington health clinic for whitening treatment, the doctor was very profesional. I was very happy with the result. Thanks!
23 mei 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for the review Maria. We are glad that you liked the treatment ! Enjoy your holiday!
Excellent treatment
Excellent treatment, with great medical expertise. Friendly stuff and, overall, great atmosphere.
15 mei 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for taking the time and leave us such a nice review.
Best dentist in London
Best dentist in London! Professional and friendly staff. Lovely and clean environment. I’d highly recommend the clinic!
11 april 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you Juslei for such a kind review... was our pleasure to have such a nice patient!
Amazing service
Amazing service, very professional staff. The practice has the latest technology, the dentist extremely experienced, gentle approach, clean, I cannot recommend it highly enough. Prices are also very reasonable.
11 april 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you Miss Dana for taking your time and leave us such a nice review. We wish you all the best!
Botox Treatment
Highly recommend Kensington Health Clinic. Very professional with fantastic results, couldn’t be happier with the outcome of the treatment.
11 april 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Tkank you for the review. You are always welcome here.
Kensington health clinic are so…
Kensington health clinic are so professional, clean and friendly. They make you feel at ease and make sure you have no pain with numbing cream. I would highly recommend them for botox procedures ⭐️
3 april 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you for taking the time and leave us a review.
We are so glad that you are satisfied with the treatment received.
PRP treatment
I came to this clinic as I have heard nothing but good things about it. And from the polite and friendly staff, to the welcoming Doctor. The treatment has gone by so quick. The Doctor uses a special PRP gun which makes the treatment pain free and quick (given the sensitive areas of your scalp where you feel it more). The Doctor takes his time and makes sure you get your results, offering advice along your journey. Would recommend this clinic if you are considering PRP, the staff and doctor will be able to advise you confidently.
3 april 2019
Review zonder uitnodiging
Antwoord van Kensington Health Clinic
Thank you Joseph for such a kind review.
Mirela
Excellent
Excellent, easy treatment. Fantastic to have pain free PRP. I am very excited about my results
8 maart 2019
Review zonder uitnodiging
The continuing service
The continuing service I’m recieving, from all at Kensington clinic, without a doubt, is not just outstanding but not expected in today’s climate.
1 maart 2019
Review zonder uitnodiging
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