Kettle & Toaster Man Graded Product Specialist Reviews 

Great communication & immediate refund given when my chosen colour of item was out of stock. Thank you

Awesome service arrived really quick too love it thanks

The kettle had quite a few dents in it and I asked how to send it back for another but no reply!

Good service

Just to make you aware this stuff is damaged goods and quite frankly no cheaper than buying the same stuff but new from Amazon I only got what i wanted as it was out of stock. Wish I had waited. I sent a picture to them showing the damage but they just came back saying there is a warning saying it’s a graded product and if I want to return it and I quote “As stated below as this is being returned due to it being a graded item there will be a -15% back to stock fee and we will not refund the postage cost”

I ordered a steam generator iron, but wasn't going to be in on the day of delivery, so asked for the item to diverted to a service point near me.
Unfortunately, it never arrived at the service point as it had got lost in the DHL system. Even though I was never in possession of this Iron, I was told that I would not get a refund until Kettle & toaster man received the item back to their warehouse, even though I had sent proof from correspondence with DHL that it still in the DHL warehouse system.
After about 2 weeks and several e-mails and phone calls with K&TM I was getting nowhere, so I made the decision to contact my credit card company to let them deal with the situation by way of a charge back. I would not recommend this company to my worst enemy.

After ordering a coffe machine which was faulty I returned it and asked for a new one, no problem with that. Oh wait, I am afraid there was, they took nearly two weeks to approve that there was a fault but on top of that they had the courage to send me another fault, or should I say the stupidity to send another faulty one, if any i believe that a retailer shopuld at least test the machine it sends you on the second time to make sure the customer is not disppointed, I am afraid being business minded is not one of their virtues. Thus, if you wish to have working equipment I believe amazon once again prooves their worth. It really upsets me that when I try to order from smaller firms they always find a way to disappoint as if they were asking to sink.

Very pleased with my iron. Easy to order and pay for. Easy to use and good value. Cheaper than other places I'd looked at. Arrived quickly and had regular updates about my order.
Unfortunately not happy with delivery company. Was given two dates when when it would arrive and it didn't. Said they couldn't deliver as no one in. When it was finally delivered, was left on my drive, the driver didn't knock to see if anyone was in

I had a great experience buying from you the item was perfect price was great and was delivered to me very quickly

Very efficient and quick delivery, highly recommended

Fast efficient service and a great price!

I ordered a vinyl to MP3 device and it arrived promptly and well packaged. Very happy with the service.

Excellent service ordered on a Friday delivered on a Monday , very happy with my order

I purchased this item as a gift and the box looks like it's been to hell and back! There's no way on gods green earth I can give it as a gift!!🫣 I only wish I was able to add a photograph to my review 😣

Excellent customer from start to finish. Very quick delivery and very competitive price, infact the best found on the Web. Their online site is very easy to operate and this company will be my no.1 place to go first in future. Thank you.

Very poor experience I placed an order but I immediately canceled it. When I canceled, they charged me 15 percent of my money that’s not fair

The toaster arrived very quickly,

Bargain !
Quick delivery .. Great service

Good prices , easy to order