Kidsbedsonline Ltd Reviews 

Great price, good communication and good delivery times.

I few bits of slight damage to the edges of a number of the units but nothing that is not hidden once built.

Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.

The delivery and communication from this company was excellent. The bed is lovely but took a while to put together.

Good product, good deal, good customer service and quick delivery.
Sorted!

Great product. Good customer service. Re-arranged delivery date. Product was delivered in good condition and was relatively easy to assemble.

While you can find good deals on this website, there is always an element of risk when it comes to buying a mattress online. To offset the risk for the buyer, most resellers provide extensive descriptions AND and offer you the possibility of returning the mattress (it's called 'sleep trial'. Unfortunately that is not the case with Kids Beds Online. I purchased a Breasley Sunrise Wave mattress from them. The description is - to say the least - minimal. No detail is provided beyond this vague sentence "provide optimal support and comfort". It does not even say if the mattress is made of springs, foam or is hybrid. It is only after receiving and opening the packaging that I realised that there was an Uno Firmness Rating sticker that described it as 8/10 extra firm. Basically it is VERY hard, but I had no way to find out based on the description. I contacted customer service, and they refused a return because the packaging had been opened. They told me several times that firmness is 'entirely subjective'. What is the point of the firmness rating then? Why do all other resellers (for instance Mattress Next Day) give a firmness classification on their website? I challenge anyone to try a 8/10 'extra firm' mattress and subjectively consider it as soft. They also tried to hide behind the manufacturer's description, which of course raises further questions about their commercial practice (if the manufacturer's description is too short or misleading, why do you reproduce it as is on your website? Why do you sell their items in the first place given the risk of unhappy experiences such as mine?). All in all a very disappointing experience which cost me £110. Verdict: company to be avoided.

Really helpful over the phone then processed and delivered my guest bed promptly! Best price I could find for the bed I wanted too.

The bed is stunning. My son is so happy! Ordering and delivery great. Quick response to queries. We're thrilled! Thank you.

Having been extremely let down by another online children’s bed retailer we were in need of fast delivery of a new bed. The selection was excellent and ordering process was very easy. Pricing was great when compared with elsewhere. Delivery was fantastic and very smooth. Communication was great. The bed arrived on Wednesday, around a week after ordering it, and we built it that night. The instructions did say it would take around 2.5 hours to build whereas it took just under 5 (and I felt that we worked quite quickly!) Unfortunately one of the boxes had been damaged with a puncture type hole which wasn’t noticed upon delivery and one of the parts had been damaged. I contacted the company the following day and a replacement part was with us by Saturday. Talk about excellent customer service. Highly recommended.

The whole experience was easy and efficient. From ordering to arranging a specific delivery day, being kept updated and the delivery itself. Was smooth and well organised. The bed quality itself is great and easy to assemble with the instructions.

Rapid response from sales team to queries, once ordered the bed arrived within 48 hours. Impressive delivery time.

I ordered the exact same bed in April from a different company and was still waiting in October for delivery. I cancelled that order and bought the Estella high sleeper with desk and sofa, this was delivered within 3 weeks. Really pleased, the quality is very good and it looks fantastic.
I wish I had paid for assembling and it took my husband the best part of 6 hrs to put together.

Good communication regarding delivery and were able to change my delivery day to a day that suited me.
Product arrived bang on time, really happy with the bunkbed I bought for my boys.

Great product, good customer service, and delivery on time. Would recommend to buy from them.

Fantastic product.

I purchased it for my 4-year-old grandson and he loves it.
He also made a den area behind the desk.

No issues with any items or delivery.

I bought a by my side crib and it was a beautiful gift for my daughter would highly recommend

Great bed, sturdy, clear instructions. My son is delighted

When looking for a new bed for the little one, I came across KidsBedsOnline via Google.

Checking the vast range they have, we settled on the one we liked and paid through ClearPay as that was an option.

I received a personal email from Mark M to confirm that the order has been placed and received updates on the delivery process.

When it arrived, we were satisfied with the quality of the product and the care shown in shipping.

Very happy with the overall customer service and the personal emails go a lot further today where this has been mostly automated.

Best price online for the bed my daughter wanted, good communication from Beds online with regards to delivery dates. The product could have had included better quality 10mm pozidrive screws rather than the Philips but that's a minor gripe. Overall, I'm very happy with the service and product.

We had excellent experience! The bed arrived as expected in 2 weeks, fully assembled on site in 1 hour. Great quality bed and great service!