Kit Keeper Reviews 

278
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve now had Kyle for the third time and Alfie for the first time and both had done a wonderful job collecting my boxes all the time. Full satisfied with the handling of items and communication. Kee... Toon meer

Beoordeeld met 5 van de 5 sterren

This is the second year we've used Kit Keeper to store our son's belongings over the summer holiday whilst he's away from uni. We live overseas and Kit Keeper has been the perfect solution. The bo... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly professional and competent. Looked for ages for a reasonably priced storage company without hidden costs! Finally Kit Keeper came to the rescue. Boxes are also much higher quality than we've se... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Magazijn
  2. Logistieke dienstverlening
  3. Opslagverhuur
  4. Opslagbedrijf

Over Kit Keeper

Geschreven door het bedrijf

About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK. We provide an all-inclusive service covering boxes, doorstep collection, secure storage, and redelivery—making moving between terms simple and stress-free.

Storage designed around student life

Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.

We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.

Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.

We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(278)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A brilliant service

A brilliant service. They kept me very up to date with when the boxes were being picked up and delivered. They were also extremely easy to contact and quick to reply to emails and pick up calls. They were also extremely accommodating when I missed the delivery and were extremely helpful in sending the boxes back that day. Will definitely use them again! Patrick was especially helpful and understanding on the phone.

1 september 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Leah,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback to Pat!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

great service

Really straightforward process. The company is really great at keeping you informed throughout. Ben who delivered my boxes was particularly helpful.

1 augustus 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Ellie,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback to the team!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Excellent service

I had a good experience with Kit Keeper. I initially used 3 boxes but ended up having to use another 2 boxes on the collection day itself. Ben, the friendly and energetic driver, was swift to collect and move the boxes for me. He came back two hours later to collect the new boxes. Laura was also very helpful and efficient in editing my booking to account for the new boxes. Both of them deserve praise and tips. (Hope you see this, Mike :D)

29 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Enson,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Brilliant!

Person who collected was Ben. He was very cheerful, helpful, and even came earlier than expected! Brilliant!

29 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Johnathan,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

I had a smooth process and the staff…

I had a smooth process and the staff were really helpful.

29 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Sanjna,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Ben is a champ!!!

Ben is a champ!!!, he came and collected my boxes very swiftly, KINGGGGG

29 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Chenchi,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that 'King Ben' was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Very helpful and efficient

A very helpful and efficient service, and I was informed every step of the way. I got replies/calls back straight away when I had questions and they even called after my boxes were collected to ask how everything went. Overall a very smooth service!

29 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Kiara,

Thank you for taking the time to leave a review. It's awesome to hear you’ve had a good experience and that the team was helpful, I'll definitely pass on the feedback!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Very easy and efficient

Very easy and efficient. the perfect service for students, such a stress relief

26 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Tamie,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

brilliant no hassle collected and…

brilliant no hassle collected and delivered on time 👍

22 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Sheena,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience!

Best wishes,

Mike
CEO

Beoordeeld met 4 van de 5 sterren

Very good service, website could be improved

Very good service overall, everything went more or less according to plan, but one or two improvements could be made. I needed storage for my possessions for two weeks in-between tenancies, and as promised they collected and delivered the items in a very timely manner. I only have a few complaints, firstly, the website allowed me to book my items to be delivered on a Saturday, however I was later informed that they do not deliver on weekends. I also think it would be helpful to include a link to login to your customer dashboard since after you have logged out I couldn't see an obvious link to login again.
Something to keep in mind is that the largest provided box size is 46cm, the only larger storage option requires you to own a suitcase. (Useful option if you have one :') )

21 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi there,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team was helpful!

This is all very useful feedback. We do offer weekend delivery in some (but not all) areas and should be rolling this out UK wide soon; having said this we have amended the website so booking it is now unavailable to prevent that issue occuring again. We have some big plans for the UX of the platform and introducing new products so your comments are incredibly useful and very much appreciated!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Good service

Good service. Ben was friendly and helpful.

20 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Hugo,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Beoordeeld met 4 van de 5 sterren

Used this service to keep some of stuff…

Used this service to keep some of stuff in storage for just over a week. Pretty expensive, but the actual boxes were well priced, delivery and redelivery (my driver was Ben) service were efficient and helpful. Unfortunately the website allowed me to book a weekend for delivery despite the courier service not operating on weekends. Unfortunately I caught this issue in time, but important to remember when booking on the website - an issue that should be amended.

15 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi David,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team was helpful.

I very much appreciate the feedback. Off the back of your comments we've amended the website. We do offer weekend delivery in some (but not all) areas and should be rolling this out UK wide soon.

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Fantastic company

First time using this company and I will be doing so again. So easy and very helpful, Ben who delivered our boxes was fantastic and the process of picking up and delivering the boxes was so easy! Would absolutely recommend them, especially for students.

12 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Lauren,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Ben the legend

Ben the legend

Pls give Ben a tenner; he was great. Offered to carry all the boxes in, was really friendly, and generally great delivery experience.

11 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hia,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good experience and that the team was helpful!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

The whole team were really helpful but…

The whole team were really helpful but special thanks to Ben for delivering our boxes with such organisation and Laura and Patrick for their help and understanding on the helpline. Would highly recommend - a great service

8 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Anushka,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Smooth and Easy Process

Ben was very helpful and efficient in collecting my boxes. Thank you very much for making it a smooth and easy process!

8 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Zara,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

A lonely student saver!

The wan came right on time, the boxes were moved really quickly. Smooth, easy to use service that saves you when your you got no relatives to assist your moving

8 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Gin,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

Kit keeper was amazing

Kit keeper was really great, the guy came right to my university block with a trolley to load my boxes even though there was limited road accessibility. The customer service was equally as good and continued to keep in contact with me and answer my concerns. Would definitely use again!!!

7 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Hi Becky,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that the team was helpful.

Have a fantastic Summer!

Best wishes,

Mike
CEO

Beoordeeld met 5 van de 5 sterren

BEN THE GOAT

Ben was great at helping me move out my boxes, he was very kind and offered to carry them all, lovely gent, 100% recommend

7 juli 2022
Review zonder uitnodiging
Logo Kit Keeper

Antwoord van Kit Keeper

Hi Ahmed,

Thanks for taking the time to leave a review. I’m very glad to hear you’ve had a good experience and that Ben was helpful.

Have a fantastic Summer!

Best wishes,

Mike
CEO

Beoordeeld met 3 van de 5 sterren

The Good, The Bad and The Ugly

I am a simple person: that is clear. I enjoy to live my life, and I like my boxes delivered on time. Whilst I would love to give this company a better star rating, adoration doth not a star give! My tempestuous journey started with this fair company when they called me after I ordered one medium sized box, and they asked "Do you not want more, my liege?". Whilst some may enjoy the gentle prodding of their judgment, I for one knew what I wanted and found it a little perturbing. Was't a desire to help, or desire to line their pockets with gold? Yet I understand this is a subjective measure, like reading a thermometer's mercury with drunken vision! And yet whilst my companion had great service, and I would have commended the company more if that was all, my box was late, and I did not get an announcement until it occurred. This is all in tow, I would easily recommend this company but be warned that the timeframes are a little funkadacious, in lack of a better word. The difficulties with a five-star system are plain to see here, for I would have given a seven out of ten. Alas, alack! Fractions destroy my deepest desire!

5 juli 2022
Review zonder uitnodiging
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Antwoord van Kit Keeper

Dear Tom,

I humbly thank thee for taking the time to put quill to internet and provide such detailed feedback. We bow and apologise that you, happy thou art not, hath not received our usual good service.

We aim to advise our customers as humbly and graciously as possible. More often than not, customers try and order more boxes when it cometh too late. Alas, I can't say I have much experience with drunken thermometer readings, but perhaps this is a learning point for us, and we will endeavour not to question your judgement in the future.

Whilst I have enjoyed challenging myself to write this, we cannot actually find your name on our scroll of customers, could one perhaps provide me with more detail of your order so we can look into this further? Your boxes straying aloof is a most regrettable occurrence indeed and something we'd like to prevent in the future. We strive to keep our timelines funkadaciousless as possible.

Kindest regards,

Michael
CEO

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