Ordered a bank card. Got a mail from fez delivery that my card is been delivered. Got another mail saying delivery failed without them attempting any delivery. Sent me mail for three different days of... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've been using Kuda for over 2 years now and the experience has been great. Transactions are fast and the app is easy to use, with the self help you easily report transaction issues and they'll be re... Toon meer
Kuda should please seat up on customer satisfaction. I have been on the issue of ATM debit card reversal since February, 2023 as there was network failure and I was debited twice the day I went to b... Toon meer
I did a sale of my livestock(goats), after receiving money dey put lein on the money received so I provided them with evidence of receipt and transaction receipt that I don't engage in anything fra... Toon meer
Unfortunate bank run
I swear of there is any other name than oloriburu I would have used it for kuda I pray we have government that can fight for the masses Nigeria going tru hard time and this bastards are busy scam restricting accts without a reason I'm writing this on my sick bed I couldn't pay my bills not buy medications just because this unfortunate set of people locked my acct for no reason they sent link for verification which i did still 48hours is now 7 days and when I chart is still the same message like they are all robots I gave them zero star please run away from kuda I have been bank there for 4years so if you think they are good to now you will soon face same fate when you start with them you thing they are good but you will soon know them
Scam delivery of bank card
Ordered a bank card. Got a mail from fez delivery that my card is been delivered. Got another mail saying delivery failed without them attempting any delivery. Sent me mail for three different days of failed delivery without them calling me or even coming to my address. I tried calling the number on the mail for hour no response. I sent a mail to the email on their email. Not delivering. Went to kuda app to message support only to get a message that I I need to pay for another delivery. This is a blatant scam . I wish I can add a screenshot of their chat bot and the customer service email that never gets delivered
Fraudulent
I have been using Kuda for 5yrs now, but disappointed recently.
They restricted my account with my funds in it. I was asked to provide some documents which I did but nothing has been done. Chatting in app is a waste of time because the same response you get all the time.
Kuda low fees are a game-changer
Kuda low fees are a game-changer, and their customer support is impressively fast. Banking has never been this smooth and stress-free.
A client of mine sent me money for…
A client of mine sent me money for transaction made and for about 24 hours or even more the money is still pending, they didn't cancel the transaction or send to the receiver my client try complaining no result I think kuda is one of the worst bank I ever know the customer service is the poorest run away from it......
I did a sale of my livestock(goats)
I did a sale of my livestock(goats), after receiving money dey put lein on the money received so I provided them with evidence of receipt and transaction receipt that I don't engage in anything fraudulent,I don't have any relationship with the senders they just patronise my business.I think this bank is trying to fraud me, they should better free my money As soon as possible
Name: Daniel Solomon Ugbedeojo
Account details: 3002028148
Watching kuda carefully
I haven't experienced bad services with kuda yet but I'm worried cos of the negative stories on I've seen on the X app about people losing their hard earned money with kuda negligence.
If you love your money, stay away from kuda
If you love your money, don't go close to kuda
I was sent a mail that i received a…
I was sent a mail that i received a fraudulent transaction which i responded to the mail that this said transaction was a legitimate one and the customer bought a good from me which he receieved and later went to bank to conplain about it, kuda bank mailed me to give consent to this after which they've placed a lien on my accout without my consent. i was told to submit a court order by kuda bank in which i was informed will cost me 10% of the said transaction , all effort to convince kuda bank has been futile
Please run away from Kuda oh,they are…
Please run away from Kuda oh,they are theives
Address review its in my account and I…
Address review its in my account and I can't make any payment
Worst customer service experience
They locked my account without a reasonable of specific reason and won’t let me remove my money from the account. I’ve contacted all their emails and social media handles and non of them gave feedback, it’s been going to a week now and this is very frustrating. Money can be transferred into the account but can’t be transferred out of the account, what a total scamming scheme
Blocking accounts for no reason to claim peoples money.
You guys just block someone's money for no reason. after giving you prove of my transaction you take it and seat for weeks with no respond only to come and tell me again to resend a clear copy, a document that is as clear as even a blind man can read. I need my money to continue my business you guys are destroying people's business. just because you want to take people hard earned money
BVN REVALIDATION
i don't think this company is controlled by human
and we all know the condition of the country
the bank that I've been using for past 3years
now they affect my business with their stupid BVN REVALIDATION issues.
they have requested alot and i have summit every yet no improvement .please that money is my sweat i need this money to take care of my business
my name is Makinde iyanuoluwa alaba
07050314540
BVN NUMBER 22514000291
My account was locked
Hello kuda I'm using your bank for almost 3years and now my account has been locked I've reached all your social media handle your support re not responding
Please I want to withdraw to pay my house rent
Kuda bank is a fraud bank
Kuda bank is a fraud bank . I got a debit card is last two years the card is not working
And on Sunday I transferred 70000 naira to my wema bank. It says successful but it did not reflect and till now the transaction reference is saying does not exist
ADDENDUM - SHEEP IN WOLVES CLOTHING
Woke up this morning, tried the app again and my transfer went successfully. I have emptied the account. I'm grateful that my punches on every side yielded results. Still, I do not know why it had to take such a long time. Kudah should work on their costumer support.
Is fine but I was enable to caomplete it
Is fine but I was enable to complete it
If I could rate Kuda zero,i'd…
If I could rate Kuda zero,i'd definitely do.I tried to communicate with customer service when I observed someone was trying to hack my account but no response. After I had changed all my account credentials and tried to access my fund,kuda now told me that they have responded to my complain by restricting my account. Here I am now over five days trying to have the restrictions removed but the customer service is just neglecting me and the Kuda Help line is not even going through and tomorrow is Sallah and I still cant access my fund.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








