I can't fault the ladders, although I was my fault for ordering ladders which were too long. I have taken one start off because, I bought it on the understanding that it was next day delivery. It took... Toon meer
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Lees wat reviewers zeggen
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come. Thank you Ladders UK Direct
Honestly can't fault the whole process. Ordering was straightforward, delivery was great and the ladder excellent quality. Well done and thanks 😊
First set of ladders delivered damaged. No wrapping on any ladders delivered, bubble wrap would be an idea.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Geschreven door het bedrijf
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contactgegevens
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Verenigd Koninkrijk
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Uitstekend
6K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt professional service and quick…
Prompt professional service and quick delivery. Ladders were placed in discreet location at rear of house on delivery which was thoughtful.
4 november 2025
Ladders came and were of good quality…
Ladders came and were of good quality but stand off bar didn't come. Required ladders for that week end as site said prompt delivery. Ladders arrived but job made a lot harder without all parts. Emailed and got a generic reply. 48hrs later and still no follow up.
Stand off bar has now arrived ready for week end working.
3 november 2025
Antwoord van Ladders UK Direct
Dear Customer
Thank you for taking the time to leave your review. We’re very sorry that the stand-off bar was missing from your delivery and for the inconvenience this caused. We have arranged for a replacement part to be dispatched today, with delivery scheduled for tomorrow. A member of our team will follow up to confirm safe arrival and make sure everything is resolved for you. Thank you for your patience and for bringing this to our attention.
Ladder UK Direct
Satisfied customer- hooray for direct communications between humans!!- always best
After an initial misunderstanding, laddersdirect were very quick to realize they had an issue with their online service and have apologised, sent out a replacement stepladder and all is well.my thanks to their marketing man for contacting me and sorting this out promptly.
16 oktober 2025
Excellent
Ordering was easy, customer service great. Ladders were delivered next day and are good quality. No complaints!
23 oktober 2025
From reviewing the product I needed to…
From reviewing the product I needed to ordering not a problem .delivery on time on the day they said the company delivered the goods 👍used straight away fantastic for the job I need
17 oktober 2025
Great quality product
Great quality product. Only slight niggle was next day delivery ended up 2days later.
13 oktober 2025
A good source of good quality trade rated ladders
They have a good range of ladders and offer helpful advice.
2 oktober 2025
Review zonder uitnodiging
The only down side was the cost
The only down side was the cost. But I needed them and needed them to be deliverd.
9 oktober 2025
Best price,and good quality.Quick next…
Best price,and good quality.Quick next day delivery.
8 oktober 2025
Excellent company to deal with
Excellent company to deal with. Very helpful with advice and fast and efficient service.
7 oktober 2025
Good quality ladder
Good quality ladder, fast delivery can’t complain about anything, would certainly buy from them again.
3 oktober 2025
Quick delivery great ladder
30 september 2025
Arrived on time good product
Arrived on time good product. Easy to unpack minimal packaging. Good communication re status of delivery.
30 september 2025
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