I can't fault the ladders, although I was my fault for ordering ladders which were too long. I have taken one start off because, I bought it on the understanding that it was next day delivery. It took... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come. Thank you Ladders UK Direct
The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... Toon meer
Great set of ladders I bought the 2 section 3.5 M closed for use with traditional window cleaning The only downside is that they came with a safety bar that fits to the bottom which is not someth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Geschreven door het bedrijf
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Contactgegevens
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Verenigd Koninkrijk
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ladder purchase
My experience with Ladders UK Direct was very good excellent product and the service was really good would highly recommend them.
12 juli 2025
Next Day ???
Ordered Tuesday afternoon - well that is Wednesday for next day, arrived Monday ! Next day is a myth.
Otherwise ladder is great.
3 september 2025
Antwoord van Ladders UK Direct
Hello
Thank you for your feedback. We’re glad to hear you’re happy with the ladder itself. We’re very sorry that your delivery took longer than expected — our next working day service applies to orders placed before our daily cut-off time, and unfortunately, orders placed after this are processed the following working day.
We understand how frustrating it is when delivery takes longer than anticipated, and we’ll continue working closely with our courier to make this clearer and ensure faster, more reliable service.
We appreciate your comments and hope you enjoy using your new ladder.
Kind regards,
Ladders UK Direct
Helpful fast service ladders are very…
Helpful fast service ladders are very good quality will last a long time ☺️☺️👍
3 september 2025
9m double extension ladder. Solid product
Solid product, quick delivery and a delivery driver with a great sense of humour.
1 september 2025
Super fast service …
Ordered my telescopic ladder on Monday morning, 24 hours later (Tuesday morning) my ladder was delivered. You can’t beat that for delivery.
The ladder itself is very sturdy and has been used to clean the gutters on my property. I can’t fault either the company, or the ladder I bought from them.
1 september 2025
Happy Repeat Customer
I've twice bought from them - a roof ladder & a step ladder. Each time I found the website comprehensive & helpful, the products were delivered swiftly with no issues and I'm delighted with them both. No hesitation in recommending & my first choice when I'm in the market for such products.
24 augustus 2025
Review zonder uitnodiging
Quick and easy
21 augustus 2025
Seems OK.......
20 augustus 2025
Great service the ladders i ordered…
Great service the ladders i ordered were delivered next day as arranged. The ladders had a hole in the top set. I e-mailed with photos and a new set were delivered the next day and the damaged set collected. Would be 5* but for the damage
19 augustus 2025
The ladder is exactly what I originally…
The ladder is exactly what I originally & arrived the following day.
However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the post code for the delivery driver. His post code was in another village about 12 miles away. If I hadn’t spotted it, I don’t think I would have ever received it.
18 augustus 2025
Fast, efficient, what you see is what you get
Very clear website ordering system, full descriptions given. Painless ordering process and delivery quicker than expected!
18 augustus 2025
Excellent customer service
Excellent customer service product delivered next working day.
14 augustus 2025
Next day delivery
Excellent price and next day delivery
A quality ladder as well highly recommend
11 augustus 2025
Easy to order very quick and excellent…
Easy to order very quick and excellent product which just used and very impressed with the quality and versatility of the step ladders
8 augustus 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.