Leighton Vans Reviews 51

TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer care from the word go. Spoke to Mark about a new van hire for business use straight up answers and supplied the facts and figures without any obligation figured are reasonable Too. Potential... Toon meer

Beoordeeld met 1 van de 5 sterren

First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have just picked up our T6.1 campervan from Leighton Vans after having gloss black upper and lower grills, LVS chin and splitter,carbon wing mirror covers and LED lights fitted and they look amazin... Toon meer

Beoordeeld met 5 van de 5 sterren

My wife and I recently ordered a van from Leighton Vans, and the service could not have been better. Jordan took the time to show us a series of vans and explain the conversion process, working t... Toon meer

Bedrijfsgegevens

  1. Volkswagen-dealer
  2. Autowerkplaats
  3. Motorvoertuighandelaar
  4. Camperverhuurbedrijf
  5. Vrachtwagenaccessoires
  6. Busverhuurbedrijf

Geschreven door het bedrijf

Operating from its state-of-the-art Rotherham-based headquarters, Leighton Vans is undoubtedly the UK’s most-loved VW Transporter sales, servicing and customisation outfit. Offering new and used vehicle sales/leasing as well as camper van hire, full servicing solutions and a wide range of performance and visual upgrade solutions all under one roof, it’s little wonder why Leighton Vans has been dubbed the ‘one-stop-shop’ for discerning Transporter owners across the entire country and beyond.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer care from the word go

Customer care from the word go. Spoke to Mark about a new van hire for business use straight up answers and supplied the facts and figures without any obligation figured are reasonable Too. Potential for another review soon. Cheers Sy from Engiclean LTD

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buy direct from manufacturers

I bought some van speakers at Leighton that developed a fault. Leighton waived all responsibility and said they would consult with the manufacturer. After 4 months of being messed around I had to contact my credit card company, who quickly re-credited my account.

1 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lazer lights and Big Brakes

I had some Lazer lights fitted and a set of Big Brakes, the service was amazing, everyone who works at Leighton are treating you like you are the most important person in the room. Top service.

11 december 2025
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Thanks so much for the great feedback ⭐
We’re really glad to hear you’re happy with the Lazer lights and Big Brakes, and it’s brilliant to know you felt well looked after. That’s exactly what our Aftersales Team aims for, so your comments mean a lot to us.

Thanks again for choosing Leighton Vans – if you ever need anything, just give the Aftersales Team a shout, we’re always happy to help.

Beoordeeld met 1 van de 5 sterren

wrong items sent, missing items,broken promises, and poor communication

I’m really disappointed with my experience ordering from Leighton Vans.

My order has been a mess from start to finish. First, they sent me roof bars instead of the side bars I actually ordered. I had to go through the hassle of arranging a return before they would even consider sending the correct item, I later discovered that a window fitting fitting kit was missing. I contacted Leighton Vans and was told it would be sorted. After several follow-ups, I received a call on Saturday from a team member who assured me that the missing kit would be sent that day by Transporter HQ. Who supply the camper glass bundle

I’ve still had no dispatch confirmation, no delivery, and no proper communication. Every time I’ve been promised an update,

I expected much better from a company with Leighton Vans’ reputation. Based on my experience, I wouldn’t recommend them — the service has been frustrating, unreliable, and unprofessional.

11 oktober 2025
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.

This isn’t the level of service we aim to provide. We’ve looked into this and would really like to resolve the matter fully for you — including the items you mentioned and the communication around your order. To do that, we just need a few details so we can locate your account and investigate properly.

Please could you email info@leightonvans.co.uk
with your:

Full name

Order number

Contact details

Once we have this, we can make sure everything is corrected quickly.

We take all reviews seriously and are committed to putting this right.

Kind regards,
Leighton Vans Customer Support Team

Beoordeeld met 1 van de 5 sterren

Not a great first experience.

First time using LV, products were poor quality. Had to return one large item due to shocking quality, this took a while to be collected with couriers failing to turn up on planned days (Not LV issues but still adds to the frustration after booking time off work), item returned and they confirmed it was received back on Monday 2nd June. Over a week gone by and still no refund. Customer service is very hit or miss depending who you speak to. Not a great first experience unfortunately.

6 juni 2025
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Hi Daniel, thanks for your feedback. We’re sorry to hear your first experience didn’t meet expectations.

Just to clarify, the items you purchased—our floor mats and rear spoiler—are two of our most popular products. We’ve sold thousands of these without issue, so we’re surprised to hear of the quality concerns and we’ll be reviewing this internally.

Regarding the refund, our returns policy clearly states that refunds are only processed once the returned item has been received back at our facility. In your case, the item was received yesterday, so the refund is now being actioned. We appreciate your patience, but stating it’s taken over a week isn’t quite accurate based on this timeline.

Courier delays are frustrating—we totally get that—and while it’s something outside of our direct control, we’re working with our partners to avoid this happening in future.

If there’s anything further we can do to turn this around for you, feel free to drop us a message directly.

Beoordeeld met 5 van de 5 sterren

Just got my first ranger from leighton…

Just got my first ranger from leighton vans. Katie was a pleasure to deal with as was the other guys. No pressure sales or tactics left me to look around at my leisure. Absoulte top notice service. Can not reccommend enough. Will be having vehicle #2 soon as we can sort. Katie has the patience of a saint answering all my question( trust there was plenty of them). Absolutely brilliant. Thank you guys. See you again soon.

17 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So nice to use a company that really…

So nice to use a company that really cares about there customers. Can’t rate Leyton vans enough,very helpful and if you have a problem they will deal with it straight away ,you can’t ask more than that . One word BRILLIANT 👏👏👏👏

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What can I say about these guys

What can I say about these guys , definitely the place to go for all you VW needs and very helpful, would definitely recommend and won’t hesitate to use again
Thank you and keep up the great work 👍😊

3 augustus 2024
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Hey there!

Thank you so much for the kind words! 🙌 We're thrilled to hear you had such a great experience with us for your VW needs. It's awesome to know we hit the mark with our service and that you'd recommend us. We can't wait to have you back next time you need something. Thanks again, and we'll keep pushing to keep that good work up! 👍😊

Cheers!

Beoordeeld met 5 van de 5 sterren

If not the ONLY place to buy a VW…

If not the ONLY place to buy a VW Transporter. If you are looking for a bespoke style van with all the modded extras you could imagine these guys are the best in the business.
Customer service is unmatched from start to finish.
I pretty much spec’d most of my van to make it uniquely mine - all done in house from start to finish. On handover the van was unveiled to me from under a cover whereas i was blown away.
New vans and older vans…. I bought and older plate van but if it wasnt the year that gave it away you would be hard pressed to not think it was new - fabulous job.

1 augustus 2024
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Hello,

Thank you so much for the fantastic review! We're delighted to hear that your experience with us was so positive, and that you felt our customer service stood out from start to finish. It’s our goal to ensure every van is uniquely tailored to each customer, and we’re thrilled that you were so pleased with the customization and handover experience.

Whether it's a new van or an older model, we pride ourselves on delivering exceptional quality, so hearing that your van felt brand new is the best compliment we could receive.

We truly appreciate your trust in us and look forward to working with you again in the future.

Best regards!

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, great customer care, an amazing show room, stunning vans with endless options. I’m very greatfull to have the opportunity to buy my dream transporter with an LV-S package to finish off the beautiful looking exterior and the additional comfort of extra insulation, luxury Suede lining and a leather seated interior. Love this van. Thank you Leighton

5 juli 2024
Review zonder uitnodiging
Logo Leighton Vans

Antwoord van Leighton Vans

Hey there! Thanks so much for the awesome review—it really means a lot to us! We're thrilled to hear that you had such a great experience with our team and showroom. It's fantastic that you're loving your dream Transporter with the LV-S package; we put a lot of heart into making sure each van is as perfect as possible. From the sleek exterior to the comfort inside, we're so glad it's hitting all the right notes for you.

Enjoy the ride, and if you ever need anything, you know where to find us! Thanks again for choosing Leighton Vans.

Cheers,
The LV Team

Beoordeeld met 5 van de 5 sterren

Returning happy customer

Returning to buy a second vehicle from Leighton, great service on both times, great communication and a very easy transaction on both accounts.

Part ex'd a vehicle both times and that was met also without squabble or disappointment. would happily use again in the future.

28 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New van

Many thanks Jordan, we are over the moon with our new van. The purchase was faultless from start to finish

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very smooth process from start to…

Very smooth process from start to finish - Fantastic quality of finish on the truck - its simply awesome!
I couldn't be happier with the service from Leighton Vans & Jordon or the end result of my new Amarok.

Thank you!

22 juni 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer