Leisure Lakes Bikes - Leeds Reviews 

132
•
TrustScore 4.5 uit 5

4,7

78 - 84 Crossgates Road, LS15 7NL Leeds, West Yorkshire, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Team allways very helpful with any questions , which i reeled of about 12 to Luke and what he couldn’t answer he asked another team member . the store is well stocked but not to cramped . This visit w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

went to the York Road Leeds branch to get a new bike helmet. I had a rough idea of my head size , one of the staff asked if I needed help I said I was interested in a Troy Lee Designs A3 helmet. He he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Further to my 1 star review of the Bury store, Paul from the Leeds store (where I had bought my saddle originally) called me to try and sort this. He sent a colleague to the warehouse to find a sadd... Toon meer

Beoordeeld met 3 van de 5 sterren

Straightforward to buy on line from Ulverston branch at £1,100 off for Di2 carbon, hydraulic disc ORRO STC 2023 road model. Transferred to Leeds branch to collect while up visiting relatives in Harrog... Toon meer


Bedrijfsgegevens

  1. Fietsenwinkel
  2. Fietsenmaker
  3. Recreatiecentrum

Geschreven door het bedrijf

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Geschreven door het bedrijf

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contactgegevens

  • 78 - 84 Crossgates Road, LS15 7NL, Leeds, West Yorkshire, Verenigd Koninkrijk

  • 0113 232 8483

4,7

Uitstekend

TrustScore 4.5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 82% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(132)

1.347 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Team allways very helpful with any…

Team allways very helpful with any questions , which i reeled of about 12 to Luke and what he couldn’t answer he asked another team member . the store is well stocked but not to cramped . This visit was for new carbon one up bars and hope tr stem and they price matched both at my request giving a saving of 10% which is appreciated. Worth noting that a visit rather than online saved me money.

7 augustus 2026
Logo Leisure Lakes Bikes - Leeds

Antwoord van Leisure Lakes Bikes - Leeds

It's great to hear that the junior members of the team are doing a great job! We really appreciate your feedback. All the best LLb

Beoordeeld met 5 van de 5 sterren

New Helmet purchase

went to the York Road Leeds branch to get a new bike helmet. I had a rough idea of my head size , one of the staff asked if I needed help I said I was interested in a Troy Lee Designs A3 helmet. He helped me try various sized helmets and checked the fit he was very helpful and advised on the size that would be best for me . Unfortunately they didn't have my size or the colour I wanted , but said they had that one in stock and he could order me one or I could order it myself online which I did . I forgot to ask his name but his advise was spot on and the helmet is a perfect fit and very comfortable . Thank you.

6 augustus 2026
Logo Leisure Lakes Bikes - Leeds

Antwoord van Leisure Lakes Bikes - Leeds

Hi, Many thanks for your recent review. We hope to have medium sizes back in stock soon so that customers don't have to leave us empty handed! We look forward to seeing you in store again. Best regards LLb

Beoordeeld met 5 van de 5 sterren

Quality service always

Amazing service from the Leeds shop - told paul i had work at 3pm so they got the bike done first so i could pick up before work. Great team great mechanic and also quality pricing. These guys always do the most when i drop my rig off for works. Thanks guys. Legends 👍

11 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ribble bikes problem solvers par excellence

I and my wife have each had a good experience. My wife’s Ribble hybrid needed tlc after a brief immersion in the Leeds Liverpool canal. A number of Leeds area cycle shops backed off altogether from taking on the repair or quoted around replacement cost of a new bike. The others were put off by working on the motor encased in the wheel hub. Not Lakes Leisure Leeds however who both replaced the battery and stripped and greased the motor for 30% of the cost of the bike.
I for my part have a Ribble ALE step through hybrid bike. Again Lakes Leisure at Leeds have excelled. The Mahle X 35 system was not providing a smooth change down from the higher to lower levels of assistance. They were able to trace the problem to the Ribble fitted lights which were interfering with the function of the Mahle X35 system - which is now working normally..
After two testing experiences we cannot praise their Leeds branch highly enough.

16 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disapponting service

I have visited two stores now in the last week (York and Leeds) looking to purchase a full suspension mtb, and was looking for advice on what was a good model, spec and value for money and although i was approached by a sales person in each store, it felt like neither where that bothered about showing me the different bikes on offer and when I asked about different bikes, the bikes where never removed from the stands or asked if i wanted to sit on them , and all I was told in both store was "there plenty on the website have a look there". I came out of both shops very underwhelmed and not excited which I am sure you would agree buying a new bike shouldn't feel like this. I have a very different experience at another shop and although slightly more expensive I will be taking business there has they couldn't do enough.

20 april 2026
Review zonder uitnodiging
Logo Leisure Lakes Bikes - Leeds

Antwoord van Leisure Lakes Bikes - Leeds

Hello, thank you for being so honest about your experience. I am genuinely sorry that we let you down across both our York and Leeds stores.

You are absolutely right, buying a new mountain bike should be an exciting, hands-on experience. Hearing that you were directed to a website rather than being encouraged to get on a bike and discuss specs is incredibly disappointing. That is not the level of service we aim to provide, and it’s clear we missed a huge opportunity to share our passion for riding with you.

While I'm sorry we lost your business this time, I will be speaking with the management teams at both locations to ensure our staff are more proactive and engaging with everyone who walks through our doors.

We’d love the chance to welcome you back in the future to show you the service we’re actually capable of.

Best regards
Will

Beoordeeld met 5 van de 5 sterren

Where it's at.

They had what I wanted at the time it was needed. Doesn't get much better than that. The young man who served me was knowledgeable, polite and helpful.
The tops !

27 maart 2026
Beoordeeld met 5 van de 5 sterren

Very good to be honest

Very good to be honest. Bike was cheap and everything I asked for was added on with no issues and was all ready when I went to collect. Also sorted my son’s bike out as well after Halfords set it up badly wrong when I bought it from them.

17 maart 2026
Beoordeeld met 5 van de 5 sterren

Quality service great staff

Great service from LLB LEEDS store - thanks to paul , the young lad on the counter and Tom the bike tech who got the headset sorted on my rig. 30 mins turn round time from in store and back out again. Always helpful can not recommend the staff here enough✅

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ive bought 3 bikes from them over the…

Ive bought 3 bikes from them over the last 9 years. Great service and happy to help

23 september 2025
Logo Leisure Lakes Bikes - Leeds

Antwoord van Leisure Lakes Bikes - Leeds

Hey Mark, Its great to hear your kind words once again!

Here's the the next 9 years and maybe another bike or two!

Cheers

Beoordeeld met 5 van de 5 sterren

Incredible shop

An absolutely amazing purchase the whole shop overall provides everything you need i got a helmet and it fits nice, the speed of shipping in insanely fast and the shop has everything you need.

13 september 2025
Beoordeeld met 5 van de 5 sterren

Shop support for un-obtainable item

I had ordered an item from Leisure Lakes and after 4 months the item had not arrived, the manufacturers could not supply it. The shop assistant investigated the item and came up with an alternative supplier for the same thing at as very similar price. New part has fitted the bill. That's dedication to get a satisfied customer

10 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can't fault Leisure Lakes

Can't fault Leisure Lakes. Either online or in person at their shop in Leeds, they always have competitive prices, plenty of stock, and knowledgable & helpful staff. Kudos

18 juli 2025
Beoordeeld met 5 van de 5 sterren

i ordered two bike tyres 17 days ago…

i ordered two bike tyres 17 days ago and it said pick up with in 15 days i phoned them yesterday and he just said you will get a email when they come in if i don’t get them by Friday i want a full refund and i will go somewhere else not happy and my grandson isn’t After talking to Wayne at Leisure Lakes Bikes in Leeds he said it was down to the suppliers they didn’t tell them that they only had one tyre and i am very grateful for what Wayne did for me and gave me two tyres today the 21st so i would like to give Wayne 5 stars for sorting it out and also to Leisure Lakes Bikes i will use them again many thanks again

27 juli 2025
Logo Leisure Lakes Bikes - Leeds

Antwoord van Leisure Lakes Bikes - Leeds

Hey Ann, thanks for leaving us with this feedback.

Very sorry to hear this hasn't been such a smooth process for you on this order. From what I can see on my side of the system, it looks like we have one of the two tyres but are still waiting for the 2nd one to arrive in from our suppliers.

I've asked Leeds to keep a very keen eye on this order and update you as much as possible. I hope we can get these to you soon.

Thanks
Will

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer