Absolutely great service again at the store I went in for a crankset and bottom bracket they got me a great deal delivered to my house gave good sound advice and even helped me out with a sticky casse... Toon meer
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Lees wat reviewers zeggen
Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... Toon meer
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... Toon meer
Bedrijf heeft geantwoord
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Geschreven door het bedrijf
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contactgegevens
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, Verenigd Koninkrijk
- 01332 872947
4,7
Uitstekend
214 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and helpful staff at…
Very friendly and helpful staff at Nottingham. Adam was very attentive and ensured we had all we needed and went away happy.
9 juni 2025
Excellant Long Eaton store
Purchased 2 bikes from the Long Eaton store.staff were excellent, Very helpful and attentive. Went out of the way to track down the bikes we wanted, allowed a trial ride and ensured they were spot on for us before we collected. Very friendly and helpful team with a good sense of humour. Made the purchase experience for us.
5 juni 2025
Review zonder uitnodiging
Great buying experience from everyone…
Great buying experience from everyone at Leisure Lakes , all staff very friendly and knowledgeable. Highly recommend
20 april 2025
5 Stars
Nipped in to see if I could get the chainring switched on my ebike as I didn't have the tool and although I hadn't booked in they managed to do it quickly for me there and then, bossmen!
9 april 2025
Review zonder uitnodiging
The service from Simon at the…
The service from Simon at the Derby/Nottingham branch was second to none
25 maart 2025
Unpleasant experience
Phoned up got a price match agreed also wanting to support local shop instead of ordering else where online all good until going into shop where I felt I was made to be a liar regarding the price.I understand checking the source but I was made to feel uncomfortable this is a shame has my last visit to the shop was a positive one and felt like a valued customer.
23 maart 2025
Antwoord van Leisure Lakes Bikes - Nottingham
Hi Lee,
Apologies for the way you felt after your last interaction with the store, we do honour most price matches where we can especially to keep our local and better yet loyal customers returning to us as in this case you did.
Hopefully you can return to us in confidence you are a valued customer in the future:)
Leisure Lakes Bikes
Amazing service purchased my bike…
Amazing service purchased my bike online there were a couple of problems that were quickly resolved (no one at fault) I was kept up to date by phone and email just really great service from everyone that I had the pleasure of speaking to.
Thank you so much
8 maart 2025
Very easy process.
Called to let me know bike was built and being packed for delivery. Answered my questions etc.
Bike was delivered, very well packed and protected..
Excellent...
25 februari 2025
Great product
Great product, great price and great delivery time. Bought my first specialized bike from them in 1997, always great service.
21 februari 2025
Great service
Leisure Lakes is my LBS in Nottingham. The service is always great, reliable and honest. I love how they Price Match where possible and communicate when online orders may be delayed for any reason. The customer service is brilliant. Other retailers should take note.
20 januari 2025
Great. Customer service
Delivery was quick, and the customer service in the shop was excellent.
19 januari 2025
Great service from Breaston store
17 januari 2025
Great reliable company to deal with
Great reliable company to deal with, use Nottingham branch for in store and online always great service 👍
30 december 2024
All done as hoped kept me informed of…
All done as hoped kept me informed of progress and delivery
26 december 2024
Communication through orders are good
Communication through orders are good
Availability of stock reasonably good.
18 december 2024
Super quick motor replacement on Levo…
Super quick motor replacement on Levo SL. I took my Levo SL into the Nottingham branch with a motor problem on the Tuesday & Gee had it ready with a new motor fitted under the Specialized warranty contribution scheme on the following Saturday. I expected to be without the bike until into the new year but thanks to Gee, Leisure Lakes & Specialized it was turned around in 4 days! Amazing service!
21 december 2024
Review zonder uitnodiging
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