Absolutely great service again at the store I went in for a crankset and bottom bracket they got me a great deal delivered to my house gave good sound advice and even helped me out with a sticky casse... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... Toon meer
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... Toon meer
Bedrijf heeft geantwoord
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Geschreven door het bedrijf
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contactgegevens
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, Verenigd Koninkrijk
- 01332 872947
4,7
Uitstekend
214 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The rotors I wanted were in stock so…
The rotors I wanted were in stock so clicked & collected, absolutely no drama
25 oktober 2023
Excellent price and delivery.
10 oktober 2023
Very helpful guys in store and ordering…
Very helpful guys in store and ordering in stuff if and when needed.
30 september 2023
Great service and good advise that…
Great service and good advise that helped me decide on which bike and size was right for me. I bought a Whyte E180 S Mx for the best competitive price on internet, the bike was in stock and ready for me to collect on agreed day with the tubeless conversion to tyres as requested. Great communication and customer service, I would recommend without hesitation.
23 september 2023
No quibble bike store
Great bike shop. I ordered a pair of cycling boots online and got a no quibble refund. I will be using this store again in the future
22 september 2023
The front brake was incorrectly built…
The front brake was incorrectly built and dangerous . Notified Leisure lakes and had no replete .
14 augustus 2023
Antwoord van Leisure Lakes Bikes - Nottingham
Hey,
Thank you for getting in touch, first of all, please accept our apologies for this, if you would like to contact us directly we will be happy to make arrangements with the store for this to go back in to be looked at and rectified.
https://www.leisurelakesbikes.com/pages/contact/
Anna Marie.
Great staff and experience
Had an order to collect, was ready as soon as they were open the next day. Great service from staff and great store
27 juli 2023
Good price and efficient service
The transaction was hitch free. Delivered on the agreed day.
8 juli 2023
Purchase of New Bicycle
The shop had the cycle I wanted in stock and it was available quickly for me to collect. The staff at the store were really helpful.
12 juli 2023
Great bike shop and staff
Couldn't have been more helpful, from choosing the bike to explaining how it all works when I collected it, would definitely recommend they to anyone
27 juni 2023
Utterly useless and crap customer…
Utterly useless and crap customer service. Less than helpful. Won’t use them again
25 juni 2023
Antwoord van Leisure Lakes Bikes - Nottingham
Hey,
Thanks for your feedback, I am sorry your not happy with the customer service if you would like to discuss this please give us a call on 01772 644340
https://www.leisurelakesbikes.com/pages/contact/
Anna Marie.
Excellent service from start to finish
Excellent service from start to finish.
Ordered a Specialized Sirrus X 3.0, received a phone call within a couple of hours, bike was delivered two days later.
They will be my first choice in the future we highly recommend!
19 juni 2023
As this is my closest bike shop except…
As this is my closest bike shop except for Halfords 🤮, every time I visit everyone is so friendly and helpful.
Plus I think the point system is amazing.
12 juni 2023
Good price and was kept up to date by…
Good price and was kept up to date by store regarding delivery times.
7 juni 2023
Great company!!
Great website, great, helpful, friendly staff, perfect handover on the bike.
The only slight negative I would say is the shop is maybe a bit small. But that’s being really critical. 100% amazing company though!! Highly recommend!!
2 juni 2023
1st Class Service from these guys!
1st Class Service from these guys! From purchase to collection, simply brilliant. Purchased my sons bike on a Wednesday night, stock arrived in store Friday, .bike set up and ready to collect 1st thing Saturday. Thank you so much. 👍
16 mei 2023
Excellent service , top price
Bought a Kenevo sl, great price after the demo day , ordered on Sunday, picked up Friday. Talk through and prep from Alex really helpful, knowledgable and thorough. Ordered the extender cable same day. A good set of blokes always happy to help and advise.
22 april 2023
My 1st experience in this company
The staff were very helpful to answer all my questions with patients.
10 april 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.