Absolutely great service again at the store I went in for a crankset and bottom bracket they got me a great deal delivered to my house gave good sound advice and even helped me out with a sticky casse... Toon meer
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Lees wat reviewers zeggen
Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... Toon meer
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... Toon meer
Bedrijf heeft geantwoord
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Geschreven door het bedrijf
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contactgegevens
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, Verenigd Koninkrijk
- 01332 872947
4,7
Uitstekend
214 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best nike shop I've been too very…
Best nike shop I've been too very helpful and informative staff and great service
22 september 2022
It's all good +++
1 oktober 2022
Fantastic experience
Fantastic experience. They asked what I wanted. Gave expert advice where needed and even delivered the bike to me. Would recommend. Thanks all the guys at Leisure Lakes Nottingham.
6 oktober 2022
Really quick delivery to the branch for…
Really quick delivery to the branch for the bike to be built, great service by the Nottingham/derby team!
25 september 2022
Good people
Good people
With knowledge about what they are selling
Bought nearly all my bikes of them over the last 25 years
10 augustus 2022
Went the extra mile.
I was looking for a new bike but after a significant back issue I had some fairly specific requirements in terms of geometry and size and kit and Leisure Lakes went the extra mile to help me especially with things like changing the chainset and the seat post, and getting different sizes in to try. The new bike is just what I was hoping so I’m very pleased.
They were alway very helpful with previous bikes which I was building from scratch and it was good to have a Trek dealer nearby to help with the various small parts I needed, as well as carrying out a complex repair to the bottom bracket which is still going strong.
My experience is that as a retailer with several stores they have the resources to deliver a better service while still staying more customer focused than the bigger chains.
1 september 2022
Great shop fast and efficient.
7 september 2022
Great friendly and quick service
14 augustus 2022
Poor delivery and service
Upon this occasion. Were ysually service is spot on. The item i ordered from the nottingham store was not posted out for next day delivery as requested and i had to collect it after 3 days. When i rang up the excuss was the post man had not been to collect. Well thanks for nothing. I ended up collecting it myself from the store not very happy upon this occasion
29 juli 2022
Antwoord van Leisure Lakes Bikes - Nottingham
First of all our apologizes, as you have found in the past we pride ourselves on a fast reliable delivery service we have obviously failed on this occasion but we will look into our procedures to make sure this does not happen again, again sorry for the inconvenience.
Antwoord van Leisure Lakes Bikes - Nottingham
Hello, thank you for your feedback on the Adie Bell that you ordered, we're sorry that it hasn't met your expectations and is faulty! We've taken on-board the feedback and have fed this back to our supplier. We take pride in stocking the best cycling products online & in-store & are happy to offer a refund on any faulty item within the delivery window, you can read more on our returns & warranty process with terms & conditions here: https://www.leisurelakesbikes.com/returns/
We'll be in further contact via reply to ensure that this is resolved, If you have any further issues please send an email over to customerservice@leisurelakesbikes.com & we'll get back to you ASAP, alternatively you can visit our Contact Us page to see if any of your questions have been answered in our FAQ's section https://www.leisurelakesbikes.com/pages/contact/
Can't fault leisure lakes attall
Can't fault leisure lakes attall, done quite a few bits of business there with 2 bikes, very responsive with emails, special credit to the Gaffer Andy and his second in command Simon, their mechanics are high quality also, especially Adam, all in all I'd thoroughly recommend this place, Regards Chris Leighton
22 juni 2022
Great store, great shiny bits..
I've been into cycling over 40 years & can say this is by far the best bike shop,great selection especially if your into your shiny bits. Michael & Cliff great assets to the store,as are all the lads. I will be definitely buying my new MTB Carbon wheels from these guys,highly recommended 5*
4 juni 2022
Review zonder uitnodiging
Great survive very helpfull
3 juni 2022
Always my my first choice when it comes…
Always my my first choice when it comes to MTB clothing & bikes. 1st class service & the best brands
31 mei 2022
Specialized Kenevo
Specialized Kenevo …I took my bike in on a Tuesday as there was a problem with the motor…Thursday I had a call to tell me my bike was ready with a new motor fitted …2 days ..absolutely awesome ..There a brilliant ,friendly ,knowledgable bunch of lads…I can’t recommend and thank them enough for getting me back riding in super fast time 👍
14 mei 2022
5star service in all Departments..
6 mei 2022
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