Lepetexpress Reviews 325

My dog Lucky and me have a very amazing trip with Chris and all the others “parents” of little friends.
Chris is very funny and friendly person but, in the same time, he is very professional.
Travel with the people of this amazing company is the top solution for cross the border from UK and France in both the ways.
Thank you Chris for all.

Our driver arrived over an hour early in Calais Frethun station (very small place, easy to find each other) to make sure all our documents were ok and everyone was accounted for. He also seemed to have a clear idea of when and how each of us were set to arrive at the rendez-vous point. During the trip, he was very professional and very pleasant, keeping us updated constantly on the schedule and the next steps of the journey. The whole process (meet up, pet immigration, "human" immigration,shuttle, driving etc) went perfectly smoothly.
Concerning the transport, the van fits max 5 people, with ample room for pets. The cages (located on one side, opposite the owners) are clean and new. No AC (just in front with the driver) but even on a hot 30degree day, the van was very cool. The owner made sure everyone and their pets were comfortable.
Great trip, i would recommend the service to anyone.

This is an amazing service.
First, I was travelling from Amsterdam to UK so needed a pet friendly place to stay in Calais overnight before our bus journey. Brenda, the owner kindly assisted by recommending a place.
Second, the pickup, the detailed straightforward, step by step information provided to prevent any problems at customs.
Third, the incredibly comfortable pet bus where I was able to sit next to my baby in comfort. Water and snacks provided for the pups.
Forth, the other gorgeous little dogs and their parents.
Fifth, the smooth, comfortable and safe journey from Calais to Ashford.
100% PERFECTION. My dog and I are so thankful for this service.

Such a great service and so attentive. My dog is only six months and she was fine. Would definitely recommend lepetexpress

Le pet express exceeded my expectations! We left on time, the bus was super clean and spacious for all passengers and pets. This was the first time travelling with my puppy and Chris made sure we were both ok! They also offered to check my pups pet passport days before the departure date to ensure there won’t be any issues at border control.
Definitely recommend.

Thank goodness for lepetexpress and Brenda! I cannot recommend them enough-getting a pet into the UK can be a grueling process and I do not know what I would have done if it hadn’t been for Brenda and her company. Thank you from the bottom of my heart!

Well organized transfer from Calais to Folkstone. The driver was very nice and the shuttle is well prepared for the pets. Pre-check of the documents from the driver is very helpful.
I will use it again for the trip back to Europe.

From booking to drop off this was an excellent service. Having travelled as a foot passenger with a pet across the Channel for the past 10 years using various methods and companies I can say with 100% certainty that this was the best crossing my pet and I have ever had. Lepetexpress was recommended to me by a friend who was delighted by the customer service and I know why. Me and my fellow passengers were well informed both in advance and on the day of crossing, all details and paperwork were handled efficiently by Chris at the Eurotunnel terminal and the drop off was smooth and organised. I throughly recommend this company that has clearly focused its efforts on providing a friendly and well informed pet and owner transport service.

Great service for coming with a pet across the Eurotunnel if you don't have a car. The communication is superb and Brenda (the owner) is on top of everything. Chris (our driver) was super nice and helpful. As most of us got to the Calais Frethun station a bit early, he also came early and was ready to take us on an earlier train to England. Highly recommend!

Very efficient service .
Comfortable for the pets and the owner . Brenda and Chris are great. Maybe a more effective A/C for the summer

Perfect service for people who need to take their animals across the channel. The staff are friendly and very accommodating and everything runs smoothly. Highly recommend !

Wonderful responsive service was provided by Letpetexpress.. Very helpful as I made arrangements to join my dog in crossing from France to England. Thus lifted a big weight from my shoulders and my worries.

Very helpful through the booking process, through calls, and booking changes. Much appreciated!

Excellent service. Great communication. Always someone available to ask questions.

extremely professional and warm service. definitely recommend

Thank you so much for the service provided! They give all the advice possible for you not to have issues in the border control! The best!

Absolutely cracking experience with Chris using LePetExpress service. Chris was absolutely lovely and we had a good chat between us all on the journey.
The whole experience from reservation to pick-up and drop off was all really really well organised; a smooth pick up experience at the train station outside of central Calais and a direct and easy process to the Pet check in which was super straight forward.
LePetExpress van is exactly as described and was well equipped for luggage and pets - perfect solution to taking pets across from mainland Europe to the UK; made up with Brenda and Chris's service !

im so lucky to finde Brenda and i will recommend everyone she is so helpful and she lives animals ❤️im glad that found lepetexpress and Brenda

I cannot recommend this pet transportation service enough! The owner, Brenda, went above and beyond to make sure that my nervous dog was comfortable and safe during our journey from Calais to the UK. From the moment we arrived, Brenda was attentive to my dog's needs and did everything she could to put him at ease.

What I appreciated most was how Brenda helped me sort out all of the necessary documents and paperwork for the journey. This made the process so much smoother and less stressful for me as a pet owner. Brenda's knowledge and expertise in this area really put my mind at ease and gave me confidence that we would arrive safely in the UK.

Overall, the service provided was exceptional. Brenda was professional, kind, and genuinely cared about the well-being of my pet. I would give this pet transportation service a 5-star review without hesitation and recommend it to anyone in need of safe and reliable transportation for their furry friends.