I just received 2 pair of Croc's today and both were not the color I had ordered. My emails bounce back, I have no international phone plan. When I do a web-search the phone number listed comes up f... Toon meer
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ACHTUNG: Die Bestellung wurde zugestellt die anschließende Retoure aber nicht bearbeitet. Seit zwei Wochen keine Reaktion von Lesara. 22.10.2018: Nachdem ich auch für dieses Problem einen Klärfal... Toon meer
Bedrijf heeft geantwoord
Ordered clothing from Lesara now for over 4 years. Unlike other websites, these sizes are accurate. Quality of clothing is amazing. Never been disappointed & never returned anything which is a f... Toon meer
Bedrijf heeft geantwoord
On March 2, 2019 I made an order at Lesara. The items never arrived and after a few days their site closed. The provided tracking number didn't work, thus I contacted the courier who ident... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Founded in Berlin in 2013, Lesara, a pioneer in Agile Retail, is an international fashion & lifestyle online store. At Lesara, we take online retail to the next level by using in-house expertise to identify and analyse emerging trends. Thanks to an integrated supply chain, our customers across Europe can access latest trends faster and at unbeatable prices. They can choose from a diverse selection of daily new products. We promise our customers an inspiring online shopping experience with first-class customer service, safe & easy payment methods, quick deliveries and top quality products at the best price!
Contactgegevens
Schicklerstraße 5-7, 10179, Berlin, Duitsland
- service@lesara.com
- www.lesara.com
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Orderd boots 1 week ago and arrived…
Orderd boots 1 week ago and arrived this morning as expected , great quality ,nice fit

Antwoord van Lesara
Die Lieferung wird zurückgehalten weil…
Die Lieferung wird zurückgehalten weil wahrscheinlich zuerst Klara das Geld einfordert. Wenn man nachfragt wird einen gesagt das die Lieferung unterwegs ist und es 14 Tage dauert bis man rausfinden kann wo sich die Lieferung momentan befindet. Wenn man beim Lieferstatus reinschaut zeigt es an das die Lieferung noch gar nicht weggeschickt wurde.
es dauert ewig bis die Rücksendung registriert wird. da muss man immer wieder e-mail schreiben.Dann muss man über Klara bezahlen, die haben mir obwohl ich sofort die Rechnung eingezahlt habe. eine Nachforderung von 12.-€ verlangt. Nachfrage bei Lesara war erfolglos die wussten auch nicht wofür. ich soll mich bei Klara erkundigen.
bestellen werde ich nicht mehr. Die 12.- habe ich bezahlt um keine Schwierigkeiten zu bekommen
Vare i stykker ved modtagelsen
Min sko reol var i stykker da jeg modtog den. Den var knækket flere steder og er stort stykke af plastic’en manglede foroven. Jeg skrev til jer med det samme og fik at vide jeg skulle returnere. Men den sag var tabt på forhånd for I refunderer ikke ødelagte varer (selvfølgelig) så hvordan skulle jeg få mine penge igen ??
Øv !!

Antwoord van Lesara
Where is my coat? Why is it taking so long?
I bought a black Fuax fur coat for my daughters birthday and I ordered it on 22nd December 2017 and it said it will come in 10-15 days and I waited really patiently and NOW we are in 12 January 2018!!!! its still not here and I wouldn’t really recommend ordering here again and when will this coat come ?

Antwoord van Lesara
Pessima organizzazione.
Ordine ancora in elaborazione dopo 1 mese e mezzo e pagamento effettuato all'ordine, pessima customer care ( non mi hanno riferito di alcun ritardo ). Pessimi in tutto, non mi dovevo fidare...
Alla fine ho chiesto l'annullamento dell'ordine oggi 10 gennaio 2018, per l'ordine fatto il 25 novembre 2017, che era sempre 'in elaborazione', operazione conclusa con successo, ma ciò non toglie che non mi ci servirò più.

Antwoord van Lesara
Avoid like the plague!
I bought a shoe rack that cost €9.
Instead of online payment, they send an invoice.
They sent the invoice to the wrong address, but I finally got their reminder invoice which included huge penalties, and I ended up paying €40.48.
The shoe rack was absolute rubbish too, already falling apart.
Avoid this shop like the plague!
Order 800606070

Antwoord van Lesara
They don't care about their customers
I sent back my order and after 3 weeks I send an e-mail to ask when I will receive a refund. I got a quick reply saying that to process for the refund of the returned goods first have to be processed. It can take up to 30 days.. after 1 month+ I follow up again and they tell me it was never in their system that they got an order. Now I should find some sender receipt after 2 months have passed or they will not give back my money... the post office did not have my tracking number anymore..
I have never experienced such poor customer service. Even after I complained I never got an e-mail back. I lost money and time to this company!
Do not order from here

Antwoord van Lesara
Still waiting for my money
Still waiting for my money
Terrible quality
After 2 month and not refund
Customer care terrible
All LIES
SAVE YOUR MONEY DON'T BUY ANYTHING
LESARA RUBBISH STUFF
COWBOY COMPANY

Antwoord van Lesara
Jeg er meget tilfreds med mit træningstøj
Jeg er meget tilfreds med min bestilling . Har modtaget pakken efter 5 dage og tøjet er rigtig fint kvalitet . Har bestilt det lidt for stort for at sikre mig jeg kunne passe det, men det skulle jeg ikke have gjort for det er nemlig lidt for stort , skulle bare have bestilt min rigtig størrelse , men det gøre ikke noget idet jeg har bestilt træningstøj . Men ellers meget tilfreds og bestiller helt klar igen 🤗

Antwoord van Lesara
Ordered clothing from Lesara now for …
Ordered clothing from Lesara now for over 4 years. Unlike other websites, these sizes are accurate. Quality of clothing is amazing. Never been disappointed & never returned anything which is a first for me.
Downside is you'll love every item so be prepared to pay for the lot.
10/10 from me
xxx

Antwoord van Lesara
Out of stock.
Unfortunately your replies to my E-Mails went to my spam folder so never saw your replies and the fact you had contacted me to explain why the item was taking so long to be delivered.

Antwoord van Lesara
The shoes I ordered were very …
The shoes I ordered were very comfortable although I use them for slippers

Antwoord van Lesara
Pretty good
Parcel came on time, although the parcel tracking system is poor - still said it's processing but has already been delivered (same with Hermes as well). However fitting and customer service was good.

Antwoord van Lesara
Avoid shopping at Lesara - item not received/refund not received
I shop online constantly, but I have never had such a bad experience. I placed an order on the 18th of September, and I haven't received it yet.
First email contact, they told me there was a delay but the parcel was going to be delivered soon. Second email, they were chasing up. After 11 days, I asked for cancellation, but I was informed that it couldn't be processed as issues were resolved and the parcel was shipped. I suppose that if the issue was resolved, I should have received the parcel by now. However, after a week, I still haven't received the order nor an email confirming the shipping. At this point, I just want my money back. Bad service!

Antwoord van Lesara
Excellent value for money lovely shoes …
Excellent value for money lovely shoes very original, so comfortable to wear will definitely buy more thank you 😊

Antwoord van Lesara
I ordered size 40
I ordered size 40. They're perfect so comfortable. I'm happy with them.

Antwoord van Lesara
Prodotti rispondenti alle immagini del …
Prodotti rispondenti alle immagini del catalogo on-line, prezzi buoni e onesti! Consegna precisa e puntuale, e veloce. All very FAIR, sono soddisfatta e continuerò a seguirvi on-line e fare acquisti mirati, di vestiti-oggetti carini e utili.
Poco da dire
Poco da dire. Dopo quasi un mese niente merce. Funziona tutto male e prendono il lavoro sottogamba. Non fidatevi, non mettono impegno in di l' che fanno! Che vergogna.

Antwoord van Lesara
disgusting. Smelt of smoke
Products look completely different to how they are shown.
My jacket was so creased I've struggled to make it wearable although given the fit of it I'm not sure I want to wear it.
When my order arrived it stunk of smoke. Right from the outer packaging right through to my products. Now when buying clothes you do not expect items to smell anything like this. I have found this disgusting.
Would not recommend at all.

Antwoord van Lesara
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