Lancaster Gate Assistance Reviews 

I spoke to Tyler about my accident that I had he was very helpful and very informative and made the process very easy and comfortable to talk about. Couldn’t have asked for better service very happy with the outcome of talking to Tyler.

Great service so far the collection of bike was collected promotly and in a friendly professional manner and a hire bike delivered by friendly informative and funny man 😊

Good the guy was on time and very respectful and nice he helped a lot name was Dave morris im pretty sure thank you

Been an absolute pleasure dealing with The LGA team, Lee, Toby, Lucy to name but a few all of whom have really made for an easy, comprehensive service and a huge thankyou to all of the team as a whole for their patience and understanding whilst handling my needs

Conversation with Tyler from LGA went smoothly. He's very calm and patient while grabbing information required to proceed forward. It didn't feel rushed or anything.

friendly and professional driver "Steve Bull", delivered my bike with care and was easy to communicate to, happy with the service💯

Great customer service very easy to deal with the driver Dave morris he explained it what to do if I come across any problems and the process

Great communication and assistance from Tyler; helped make the situation feel a lot simpler and showed sympathy for it, Better service than expected.

Bike was delivered quickly and without hassle, we were given a time slot and called 30 mins before delivery to make sure we were in. The delivery driver Dave Morris was very helpful and went through all the information throughly

Had a call from a gentleman named Tyler to sort my claim. He was lovely, well mannered and sympathetic to my situation of being mugged.
His call and support with my claim truly cheered me and my partner up.
Thank you for your service. 😁

Amazing service very friendly polite guy 👍😎

Great service! Steve Bull was really professional.

Information on the bike
How how quick and efficient David morris was
Being nice and polite

Was a good experience they were on time communicative at all times answered all my queries and got the job don’t in a timely manner thank you so much

Tyler was very professional and friendly, deserves every credit for delivering a great service for the company. I had to report an incident involving my motorbike and he made the process seamless and less daunting. Every credit to him.

Dave morris phoned ahead of time to give me time to get the bike out and this allowed me to get on with my day

Dave was very polite and friendly good service

Lee Sutton was sound, explained everything and just in general was friendly

Dave morris, fantastic service didn’t need to do anything the man was more than helpful. Have a great day Dave

very lovely man, very imformative

Professional and Friendly Service
I had the pleasure of speaking with LGA after my motorbike was stolen, and the representative I dealt with, Tyler, was incredibly helpful. He took all my details to pass on to the insurance company and managed to make what are usually tedious questions feel easy and straightforward.

Tyler made sure every piece of information was collected properly so nothing would be missing later on. Of course, that’s part of his job—but he didn’t make it feel like just a job. He was professional, thorough, and genuinely empathetic throughout the call.

Hopefully, I won’t ever have to go through something like this again, but if I did, I’d definitely hope to speak with Tyler.

Thanks, Tyler!