The good was they came back and fixed the issues and the price was good. The negative was the corners were not done well, the pool fence was not addressed which hooked up to the old fence and now... Toon meer
Bedrijf heeft geantwoord
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This company is very professional and they used very talented craftsmen. They were very courteous and kept me informed as the job progressed. They used steel posts covered by redwood boards to ensur... Toon meer
Bedrijf heeft geantwoord
Kept rescheduling and then wouldn’t return my calls and brought wrong wood when they came out so had to reschedule for many weeks later. The invoice was incorrect too and had to be fixed. Terrible exp... Toon meer
You guys did magnificent job on the first place but my stupid heighbot force you to rework three times.If yoy have more brain than Mrs.Baughman,you would send her a bil for all the labor you did after... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your Total Fence Installation Experts! With more than 30+ years of experience, Lifescaping has provided Expert Outdoor Lifestyle choices to customers throughout California. We specialize in quality installation of redwood, vinyl, chain link, ornamental iron and aluminum fencing; as well as gates, arbors AND retaining walls. Committed to high quality customer service, each installation begins with a complementary estimate. Our knowledgeable staff will review the fencing styles available to you and answer any questions that you may have. Before the installation, each piece of lumber, iron/aluminum/vinyl panel or roll of chain link is inspected to meet our strict company standards. We install using Background checked, trained professionals.
Contactgegevens
Verenigde Staten
- www.lifescaping.com
3,9
Goed
36 reviews
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Fixed but could have been better
The good was they came back and fixed the issues and the price was good.
The negative was the corners were not done well, the pool fence was not addressed which hooked up to the old fence and now no longer reached and there really should have been a center board going across each section for better support…hence the better pricing.
14 juli 2023
Antwoord van Lifescaping
Thank you for sharing your feedback with us. We're glad to hear that you appreciated our efforts to address and rectify the issues, as well as our competitive pricing. However, we understand that there were aspects of the installation that did not meet your expectations, particularly concerning the corners, pool fence alignment, and the need for additional support. Your insights are invaluable as they help us identify areas for improvement. If there are specific measures we can take or further actions you'd recommend to enhance our service, we would genuinely appreciate your guidance. We're committed to delivering the highest quality of workmanship and customer satisfaction. Thank you once again for your feedback, and we hope to have the opportunity to exceed your expectations in the future.
Recommend
The office staff were always courteous and professional. The men who did the work were attentive to my concerns and cared about the work they did.
5 april 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
Two separate fence jobs
Last year I needed to replace my fence with my nextdoor neighbor on my left. Lifescaping was the only fence company that came to look at the job AND actually submit a bid. Then they came when they said they would and did a wonderful job. This year I needed repairs to the fence I share with my other nextdoor neighbor. Again they came to see the job, and again submitted a reasonable bid, came to do the work when they said they would, and did a great job. I have recommended to someone else I know who needs a fence.
29 augustus 2023
Antwoord van Lifescaping
Thank you so much for your outstanding 5-star review and for entrusting Lifescaping with both your fence replacement and repair needs! We're delighted to hear about your positive experiences with our team, from the initial bid process to the completion of the work. Ensuring reliability, quality, and timely service are core principles of ours, and we're thrilled that we could meet your expectations on both occasions. Your recommendation to someone else you know looking for a fence is greatly appreciated, and we're grateful for your trust and support. Should you or anyone you know have any future fencing needs or questions, please don't hesitate to reach out. Thank you once again for choosing Lifescaping!
Never Again
Just about every step of the process after the initial consult was a nightmare. Shared fence was left open overnight because of a worker shortage, fence was not built up to proposed height, checks were entered with the incorrect amount leaving the final total not matching what we owed and it took over a month and 17 phone calls to correct enough of the issues for me to stop fighting so I could be done with lifescaping. When I would call, I would be bounced around between people and the “correct person” for the day was inevitably on the other line or out of the office. They need to work on communication between their staff and builders so installation can happen correctly to improve customer satisfaction. Would not recommend Lifescaping as anything other than a place for everyone to avoid doing business.
20 juli 2023
Antwoord van Lifescaping
First and foremost, we sincerely apologize for the series of issues and inconveniences you've encountered throughout your experience with Lifescaping. It's clear that we fell significantly short in delivering the level of service and communication that you rightfully expected and deserve. Your feedback is invaluable to us, and we take these concerns seriously. Rest assured, we are committed to addressing the systemic issues you've highlighted, particularly improving communication between our staff and builders to enhance overall customer satisfaction. We deeply regret the frustration and difficulties you've faced, and we would appreciate the opportunity to discuss this further to make amends. Your satisfaction is our priority, and we hope to regain your trust in the future.
Lifescaping is a outstanding company
Lifescaping is a outstanding company. I base my review on my personal experience with them. I got 3 quotes for a fence replacement. My daughter recommended them to me after her great experience with them. Lifescaping was the middle bid, and I'm so glad I went with them. From the scheduling to the completed project, it was a painless and stress-free process. Excellent workmanship and fencing products. I highly recommend this company.
6 september 2023
Antwoord van Lifescaping
Thank you immensely for your fantastic 5-star review and for choosing Lifescaping for your fence replacement! We're delighted to hear that your daughter's positive experience led you to us, and we're thrilled to have met and exceeded your expectations. Ensuring a seamless and stress-free process from scheduling to completion is always our goal, and we're pleased that our workmanship and fencing products resonated with you. Your recommendation means a great deal to us, and we're grateful for your trust and support. Should you or your daughter have any future needs or questions, please don't hesitate to reach out. Thank you once again for entrusting us with your project!
Fence turned out very nice
Fence turned out very nice. Every person from Lifescape was helpful and respectful.
8 mei 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
Good reliable service
7 december 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
A Job Well Done.
their price was very fair. They did a good job and the clean up was also good.
30 juni 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
Superior Fence Company
This company is very professional and they used very talented craftsmen. They were very courteous and kept me informed as the job progressed. They used steel posts covered by redwood boards to ensure resistance to high wind gusts and to also provide added beauty to the fence. The job-site was kept clean and organized, The fence is truly a work of art. I am very happy with my new fence and I highly recommend this company to build your next fence.
20 december 2023
Antwoord van Lifescaping
Thank you so much for your outstanding 5-star review! We're thrilled to hear that you're delighted with your new fence and that our team's professionalism, craftsmanship, and communication met your expectations. Utilizing steel posts covered by redwood boards is one of the methods we employ to ensure durability and aesthetics, especially against high wind gusts, and we're pleased that you appreciate the added beauty and functionality it brings. Your recommendation means a great deal to us, and we're grateful for your trust in our company. Should you have any future fencing needs or questions, please don't hesitate to reach out. Thank you once again for choosing us!
You guys did magnificent job on the…
You guys did magnificent job on the first place but my stupid heighbot force you to rework three times.If yoy have more brain than Mrs.Baughman,you would send her a bil for all the labor you did after t5he first instalation.Your customer Louie!
20 juni 2023
Antwoord van Lifescaping
Thank you for your glowing 5-star review! We appreciate your understanding and patience throughout the process, especially with the challenges posed by the multiple reworks. While we strive to ensure customer satisfaction, your understanding and positive feedback are greatly appreciated. Rest assured, we always aim to deliver the best service possible despite any unforeseen circumstances. Your support means a lot to us, and we're grateful for your kind words. Should you or anyone you know need further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing us!
Watch what you sign on the contract
The only thing that went wrong was the gal in AR kept after me for the neighbors half of the bill, even after I let them know about the arrangement. Other than that, the job was fine.
11 september 2023
Antwoord van Lifescaping
Thank you for taking the time to share your feedback, and we're pleased to hear that you found the job satisfactory overall. However, we apologize for any inconvenience or misunderstanding regarding the billing communication from our team in AR. Your feedback is crucial in helping us refine our processes and ensure seamless communication with our valued customers. We strive for excellence in every aspect of our service, and your insights guide us in that endeavor. If there are specific ways we can improve or additional feedback you'd like to share to warrant a higher rating in the future, we would greatly appreciate it. Thank you once again for choosing us for your fencing needs, and we hope to exceed your expectations in any future endeavors.
Excellent work
Excellent work. Quick response and install. Very professional and at a price that is very fair.
10 mei 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
Quality work
1 juli 2023
Antwoord van Lifescaping
Thank you so much for your wonderful 5-star review! We truly appreciate your positive feedback and support. Your satisfaction is our priority, and we're delighted to hear that we met your expectations. Should you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for choosing us!
I liked my new fence
I liked my new fence. They didn’t really clean after themselves.
20 december 2023
Antwoord van Lifescaping
Thank you for sharing your feedback, and we're pleased to hear that you like your new fence. However, we sincerely apologize for any oversight in the cleanup process following the installation. Maintaining a clean and organized work environment is important to us, and we regret falling short in this aspect. Your feedback is essential as it helps us improve and provide a more thorough and satisfactory experience for our customers. If there are specific areas or measures you'd suggest for us to enhance our services, we would genuinely appreciate your insights. We value your business and hope to have the opportunity to serve you better in the future. Thank you once again for your feedback.
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