Life Storage Reviews 4.713

They were very helpful and try to help me to make the right choice for my space

Mark, the manager, was super helpful and friendly. Facility is clean and top notch. Definitely recommend.

Sherryee at the I 55 location was very helpful and considerate. She was kind through my moving transition. And I felt much at ease with her help.

The process was smooth and easy. Great prices and space

Paul was awesome. He even called to check up on us and be sure we were still coming the day we said. He did a great job for us.

Excellent
My salesman was respectful and helpful. The process was quick and easy
I wll recomend you in the future
great staff
thank you

The staff is great! Krystal and KJ are very accomodating, friendly, and helpful! The building and grounds are always kept clean and someone is always available if needed. I would happily recommend life storage elgin for office suites and storage needs.

There’s a car port over the entrance door. When it was raining I didn’t have to worry about getting everything wet. The stalls are very clean. I only wish the access time was until 10 PM. The location is also perfect.

Brittni was professional and friendly. She explained everything to me and answered any questions that I had.

I needed storage because I am moving and I came to life storage in garden city and the whole experience has been amazing! I have been helped by Tai and Danielle and they are so helpful and go above and beyond with customer service! I have had storage at other facilities and thru other companies, and life storage is fantastic. It’s new, clean, and most importantly, I feel safe and know my belongings will be safe.
I love that each unit has light, I’m not depending on the hall light to see inside. And the carts and loading area is clean and organized! I previously was at a place that made you check out a cart every time you wanted to use it and it made a quick visit to your storage an ordeal. This has been simple and easy!
Thank you so much Tai and Danielle for everything!

Alex was so friendly & efficient. She made the process so less stressful than I expected!!

I have rented multiple units from Life storage for many years , trusting them to maintain a secure facility. Last Wednesday April, 6 2023, Life Storage rented to a criminal who the same day as they rented; broke into 7 units, 2 of them mine. This resulted is substantial losses, including a heirloom Gibson guitar valued at $10,000, multiple $300. Pens,, expensive art work and possibly more. The District Manager was very unhelpful and stated that Life storage would never provide free rent , as a coutesty due to their negligence. I requested to speak to. Her boss, the Regional Manager. TO date, I have not heard from this individual. The District Mgr, stated she sent an email, but so far, I have not received anything, nor any other form of followup from her. I would recommend refraining from any business with this company who, strangely prides themselves on being customer centric. They might focus on their security procedures , rather than ESG and other items outside of their commitment to paying customers. STAY AWAY from LIFE STORAGE.

The process of getting a unit was quick and easy. They were so kind and very thorough with explaining the layout, where my unit would be, and the process of accessing it. They also ensured I knew how to lock the unit properly.

I've rented units here twice and in both instances the service I received was fantastic. Michael found the most economical solution for my storage requirements. The reservation process was easy, unit was sparkling clean, and detailed information for access was provided. They are my go to place for storage needs.

Temperature 86 degrees this is what they keep it on. Too hot to do anything but sweat and get out