Service, AC, brake fluid change and MOT all went very well and at a good price. You noted that the rear brake hose ferules were rusty, if you had phoned me to advise I would have had them changed as y... Toon meer
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Service, AC, brake fluid change and MOT all went very well and at a good price. You noted that the rear brake hose ferules were rusty, if you had phoned me to advise I would have had them changed as y... Toon meer
Bedrijf heeft geantwoord
Again really happy with Lindleys on Nottingham Rd. MOT was big job but the Guys did their best and knocked the price down. All damaged caused by potholes- sending bill to Notts County Council as th... Toon meer
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Needed a new tyre so i phoned lindleys they were very helpful and very professional.they did exactly what they were going to do I can highly recommend this company to everyone.the staff was pleasant a... Toon meer
Bedrijf heeft geantwoord
Car MOT in September 2026. Booking process and information provided quick and easy to understand. Very helpful team.
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Geschreven door het bedrijf

Geschreven door het bedrijf

Lindleys Autocentres, NG60GA, Nottingham, Verenigd Koninkrijk

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Great service, experienced staff and knowledgeable. I always take my vehicle to lindleys as they always do a brilliant job.

Antwoord van Lindleys Autocentres
Timely, pleasant and informative.
Easy to book over telephone, confirmation sent by staff

Antwoord van Lindleys Autocentres

Antwoord van Lindleys Autocentres
Always a pleasure dealing with the folks at Lindleys Autocentre in Kirkby-in-Ashfield. Always helpful and communication is excellent. Booking process is again excellent and always times and dates available where you need them.

Antwoord van Lindleys Autocentres
Great company who i trust whole heartedly with any work my car needs doing

Antwoord van Lindleys Autocentres
Very appreciative of the car being picked up and returned booking process was efficient and staff were pleasant

Antwoord van Lindleys Autocentres
Everything looked professional, had air con done at a good price, staff pleasant and helpful, I will use again.

Antwoord van Lindleys Autocentres
Customer service by Christine I think her name is. Excellent.

Antwoord van Lindleys Autocentres
Can’t fault Lindleys at all. Quick, efficient, friendly and a mobile tyre service at a competitive price. Will always recommend them.

Antwoord van Lindleys Autocentres

Antwoord van Lindleys Autocentres

Antwoord van Lindleys Autocentres
I came in with a slow puncture which was swiftly repaired by Dan and his crew. Always good service at Lindleys on Furlong Street.

Antwoord van Lindleys Autocentres
The staff are very helpful, proficient and caring.
I will be taking my car back to them, should anything need doing. I feel that I can trust them.

Antwoord van Lindleys Autocentres
Excellent customer service
Kept me informed when my car would be ready
Very clean waiting area
Staff very helpful

Antwoord van Lindleys Autocentres

Antwoord van Lindleys Autocentres
Had a puncture on way to hospital appt. Phoned saying I was on my way, needed help quickly. New tyre fitted and I was on my way 50 mins later. Amazing service again. Grateful thanks to all staff. Be back later in year for new front tyres. Gold star service all round.

Antwoord van Lindleys Autocentres
Update:
Ryan (Director) got in touch very quickly after reading of my issues. He listened to what happened, agreed that it was not the standard of care they expect, and got the car booked in as quickly as he could to resolve the issue. Agreed to follow up with the branch I had the issues at and explained that it was not what he would want customers to experience at Lindleys. Even organised that my car was collected and dropped off so I wasn’t inconvenienced in any way. It went a huge way to remedy my frustration and disappointment after over a decade of fantastic service. As a result of this I’m happy to keep using Lindleys as I have for many years, but just a different branch from now on as unfortunately the branch manager has lost my trust.
Thank you Ryan for looking after your customers, it reflects the excellent experience I’ve had in the past.
Original review:
For the second year in a row now, I have left the garage with a problem that wasn't present when the car went in for its service and MOT.
I took my car to the Old Basford branch last week and, as part of my service, paid for an air con service. I was told on the Friday evening that they were having issues with their machine and would need to keep the car overnight to complete the work the following morning. I didn't mind this and received a call Saturday morning to say it was ready.
However, when I collected the car, I immediately noticed that the air conditioning was no longer working and was blowing warm air. I rang them as soon as they opened on Tuesday morning after bank holiday. They assured me that the air-con service had taken place, but said it was likely to be a pressure or compressor issue. They immediately offered to investigate this, but at a £90 diagnostic cost to myself, despite the air conditioning having been working perfectly when I dropped the car off.
This is particularly frustrating because their own service report states that the air conditioning was checked and was operational. Their description of the service also states that the system is put under vacuum to check for significant leaks before being recharged. I'm therefore struggling to understand how the system could have been recorded as operational following the service when it was not working at all immediately after I collected the car.
I am not saying that the garage necessarily caused the fault but I would expect them to investigate a problem that appeared immediately after work was carried out on the system before asking me to pay another £90 for a diagnostic.
This is particularly disappointing after being a customer for 10+ years, during which I have always spoken very highly of Lindleys and regularly recommended them on social media and Trustpilot. Unfortunately, this is now the second year in a row that I have experienced an issue immediately following work carried out on my car. Last year, it was brake shim scoring following replacement of the driver-side front lower suspension arm.
I'm not expecting Lindleys to prevent every possible mechanical failure, but I do expect them to take responsibility for investigating problems that appear immediately after work they've carried out, rather than immediately passing the cost of diagnosis back to the customer.

Antwoord van Lindleys Autocentres
Easy to book on line, staff very helpful on the day of my appointment.
All sorted within a few hours.

Antwoord van Lindleys Autocentres

Antwoord van Lindleys Autocentres
Easily explained what was need to repair my vehicle.

Antwoord van Lindleys Autocentres
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