Livenation Reviews 

Seriously dishonest company staffed by liars and rodents. Never sent merch from a few pre-orders over 2019 and 2020, no help sorting it out.

I'm still waiting for my Joji vinyl, pre-ordered it July 2020. I full on emailed 3 times to cancel my order, since there's a cheaper pre-order on Amazon. No response whatsoever, not even an automated one. Now I've contacted the US store to see if they can help, but 3 days later it's not looking hopeful they'll respond. It's beyond a joke, the Live Nation support is trash. A spiteful part of me would wonder if it's worth threatening legal action but I don't have the time or money.

Per Live Nation's instructions I emailed them with a refund request per the postponed Washington, DC Beth Hart concert.

So far radio silence. Like things are not stressful enough these days.

I will never purchase anything from Live Nation Merchandise again. I ordered a sweatshirt on 11/19/20 and received the complete wrong merchandise. I began trying to contact them. Still today, they have not made it right. And will not respond to my emails, messages, tweets. Horrible customer service.

Absolute Scam merchants.

I ordered an Alicia Keys vinyl in September (6 months ago).

Initially I was patient and made allowances due to COVID.

Since then I have been promised delivery half a dozen times, and nothing arrived.

I've chased several times since. Each response received takes more than 2 weeks. Often the response received doesn't relate to the question I asked. The most recent response to my complaint that I have not received the vinyl was a response apologising that my record arrived with a damaged insert! A week later I received an insert through the post (scrunched up in an envelope no less) but still no actual vinyl.

It's impossible to get a straight answer from these guys. They have taken approx. £50 from me including shipping and I don't have the product. I am going to leave these sort of reviews everywhere I can to try and get some action.

I was charged three times to watch the Dua Lipa concert instead of one. The Tshirt I thought would be a great gift for my 10 year old at xmas and it didn't show. In fact it still hasn't shown up. It is now Feb and no communication at all. Bad customer service, they blame each other and take no responsibility. Either refund tshirt or send it!

Whilst I enjoyed streaming the Dua Lipa 2054 concert back in November 2020, I am less impressed that two months later I am still waiting for my small Dua Lipa classic t-shirt that I bought at the same time as my ticket. I paid £24.00 for merchandise that I expected would delivered in time for the virtual concert but this was not the case. Allowances perhaps could be made for the Christmas rush or higher demand than expected. However, since then, there has been zero communication, apologies or updates from this company. If they cannot fulfil orders, then they should initiate refunds immediately rather than be quiet and keep the money of fans.

Worst customer service and biggest scammers. I had preorder a vinyl and they have pushed back the shipping date for countless times, over 5 months I have been waiting!! I was told I would have a “human” response to my customer service questions but they never emailed me. I’ve had no help at all on where my money went and where the hell my package is!!

Absolute scammers. Zero customer service. I’ve had to go via my credit card company to get a chargeback for the money they’ve taken looking at the reviews I can’t believe the company is still trading. Hopefully people will stop using them and they’ll go bust. We can dream!

This company is horrible. I bought tickets for an Alicia Keys concert that was to have taken place in July. Understandable, the show was postponed due to COVID-19. I received an email stating when a new date was set, I could keep my tickets for the date or have 30 days to request a refund. Needless to say, I never received an email with the new date. I went to ticket master yesterday and noticed the show is rescheduled for July 2121. What???? I requested a refund and was told I couldn’t receive a refund because the show was rescheduled.......a year later. I don’t know where I’ll be or what will be going on in my life in almost a year later.
This such a rip off. They are scammers.

Metallica Ticket Scam. Scandal after scandal, clearly an untrustworthy company.

It's tough times for live music. I think this is an okay service and a decent way to get tix to shows that are sold out. Prices can be really marked up though.

Criminals
These scumbags postponed a show until over a year later so that "technically" it isn't cancelled so they won't give refunds. Meanwhile, they have tens of millions of dollars of other people's money sitting in their accounts.

I want to see a class-action lawsuit. I want this company destroyed.

Awful recent news for artists. Live Nation is cutting artist fees by 20% in 2021. Live nation wants artists to take pay cuts and cancellation burdens for shows in 2021.

The people and artists will hold these bullies to account. Be warned Live Nation, the shift in your contracts will not be taken on the chin.

Social media makes and breaks companies nowadays, and nobody is too big to fail. If the government doesn't break up your monopoly, we will topple you as a company.

For anyone who doesn't know, this nasty company is giving artists a 20% reduction in fees despite 11billion turnover, shifting all the risk onto them (This is the promoters role and why they get paid so well for what they do), and if an artist dares to get sick and cancels a show they will have to pay DOUBLE what they were going to earn from the show. For more info just search a popular video streaming site using the words "Live Nation" and "Memo".

I call on all big name artists to fight for the little guy and stand up to this industry dictator. Let's take their bread and butter away!

bought two albums from them. Sent a confirmation email but no shipping updates. have contacted them 3 times and have received no reply at all. They have taken my money. It has almost 3 weeks since purchase. DO NOT TRUST THEM

Cashing in on the NHS during a crisis, horrible.

Excess booking fees. Rude staff. Awful social media.

Trying to PR and cash in off Corona and the NHS, very poor taste.

I phoned to book tickets to the Welsh Open Snooker and it all went through smoothly. I specifically phoned to ask for aisle seats as my partner has an issue with his knee so needs to have access to move. I was assured we had aisle seats. Have arrived today and we do not have aisle seats for either days, so I was essentially lied too by the person on the phone. Awful service