Excellent service and customer care ⭐⭐⭐⭐⭐ I contacted London Waste as I urgently needed a sofa collected and disposed of within just a couple of hours. The lady I spoke to (I believe her na... Toon meer
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Lees wat reviewers zeggen
I have reviewed LWM before and having just used them for the fifth time can confirm the level of service they offer is consistently high. Easy to book,confirmation of the price,convenient to pay... Toon meer
Absolutely brilliant service, fair prices and fantastic staff. I would highly recommend this company for any waste removal you need, specially due to the fact that they collect a wide range of items a... Toon meer
Ordered the pick up online as had a few strange things to collect that weren't on the site such as dehumidifier. Given a good price for all items to be collected and a pick up block for the morning... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We cater to your specific needs to ensure excellence. No matter how big or small your waste removal needs are, we have a cost effective solution for you.
Contactgegevens
6-9 The Square, Stockley Park, Heathrow,, UB11 1FW, London, Verenigd Koninkrijk
- 02030971517
- Hello@londonwastemanagement.com
- www.londonwastemanagement.com
4,8
Uitstekend
2K reviews
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Heeft 66% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Not as promised, repeatedly.
We booked a slot 7am -12 midday, to take an old mattress. No one came. Someone tried to call at 11:40 to say it wasn’t happening as planned.
We chased and were told they would be there in the later afternoon. No one came.
We chased again and were told we would be called by the team and definitely taken. No one came.
We still have a mattress on our driveway.
Update; someone came at 7:20pm, so I upped to 3stars.
13 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback. We sincerely apologise for the delays and the frustration caused with your mattress collection — we understand how inconvenient this must have been. We’re glad the collection was eventually completed and appreciate your patience.
We take your comments seriously and will continue to improve our scheduling and communication to prevent this from happening in the future.
Excellent service
Very quick response to initial request; positive experience all the way through the process and cheerful people who collected the heavy item.
12 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re delighted to hear the process was smooth from start to finish and that our team handled the collection efficiently and cheerfully. We really appreciate your support and would be happy to assist you again anytime.
Best regards,
No complaints at all
No complaints at all - very professional.
12 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear you found our service professional and hassle-free. We really appreciate your support and would be happy to assist you again anytime.
Great service and prices
Great service. I booked it last night and they picked up this morning. They kindly called me 30 minutes before arriving for the pickup. Also I found the prices to be extremely reasonable.
12 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re delighted to hear the booking and collection were quick and smooth, and that our pricing was reasonable. We really appreciate your support and would be happy to assist you again anytime.
Cheaper than other companies
Cheaper than other companies. Got a quote in 30 mins. Collected the next day. Gave me 1 hours notice. Would hire again
10 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad you found our pricing competitive, the quote quick, and the collection prompt with good notice. We really appreciate your support and would be happy to assist you again anytime.
Best regards,
Excellent service
Quick, polite, worth the money.
Excellent service
9 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear you found our service quick, polite, and good value for money. We really appreciate your support and would be happy to assist you again anytime.
Reliable
Everything went smoothly. The guys arrived on time, and customer support was very helpful. Overall, great service.
8 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re delighted to hear everything went smoothly, our team arrived on time, and customer support was helpful. We really appreciate your kind words and look forward to assisting you again in the future.
Best regards,
Very helpful obliging men but they did…
Very helpful obliging men but they did not have a socket of the right size to dismantle my table. This meant it had to be pulled apart. It could otherwise have been salvaged for re-sale.
8 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback. We’re glad our team was helpful and obliging during the collection. We apologise that the correct tool wasn’t available to dismantle your table, and understand this affected its potential for resale. We’ll take your note on board to ensure we’re better prepared for similar situations in the future.
Once booked the pickup time
Once booked the pickup time. They called me as they said 20 minutes before arrival. They came picked up the mattress. No buts or ifs. Just taken it, with politeness.
6 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad the collection went smoothly and that our team was polite and punctual. We really appreciate you choosing us and would be happy to assist you again anytime.
Collected my mattress within 12 hrs of booking
Booked LWM to pick up a mattress as the council couldn’t collect it for 2 months. I booked it at 10pm and they collected it within 12 hours with no fuss! Also v cheap compared to other providers. Highly recommend.
8 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re thrilled to hear the mattress was collected so quickly and that our service was convenient and affordable. We really appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
Exceptional
From the enquiry about the removal to the form and given information regarding time and and date was very informative.
The removal people were friendly and helpful on arrival.
9 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re delighted to hear that the booking process was clear and informative, and that our removal team was friendly and helpful on arrival. We’d be happy to assist you again anytime!
The guys is coming in time and very helpful
The guys is coming in time
6 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear the team arrived on time and were helpful. We’d be happy to assist you again anytime.
Quick and efficient mattress removal
Quick and efficient mattress removal. Good communication and reasonable priced.
5 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad the mattress removal was quick and efficient, with clear communication and fair pricing. We’d be happy to assist you again anytime.
No issues and way cheaper than other…
No issues and way cheaper than other companies. Would 100% recommend.
5 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear the service went smoothly and that you found our pricing competitive. We really appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
Arrived on time and collected a…
Arrived on time and collected a mattress with a minimum of fuss.
5 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad the collection was quick and hassle-free. We appreciate you choosing us and would be happy to assist you again anytime.
Excellent, very professional
Excellent.
Booking the collection was easy with lots of flexibility.
The website is v clear, and you can select the type of item you want collected.
I’m travelling at the moment but seeing on the camera that it has gone is a big relief.
Thank you! I would use this service again
5 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your kind feedback! We’re glad the booking process was easy and flexible, and that our website made it simple to select your items. It’s great to hear the collection gave you peace of mind even while travelling.
We’d be happy to assist you again anytime!
Does the exact job desired perfectly
Simple, no fuss service. Highly recommend.
5 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear the service met your needs perfectly and was simple and hassle-free. We really appreciate your recommendation and look forward to helping you again anytime.
The gentleman I booked with was very…
The gentleman I booked with was very thorough and helpful . It was a simple procedure to send photos of the stuff we needed removing , and a reasonable price. The guys that came to take our rubbish rang 10 minutes before arrival and removed the items from our property as they were too heavy for me to lift.
3 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re delighted to hear that the booking process was simple, the pricing reasonable, and that our team made the collection easy and efficient. It’s great to know they were helpful and thorough while on site.
We’d be happy to assist you again anytime!
The service was really nice
The service was really nice. Fast and nice. Can't complain 😁
4 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your feedback! We’re glad to hear you found our service fast and friendly. We really appreciate your support and would be happy to assist you again anytime.
Best regards,
Very good service
Phoned 45 minutes before and arrived exactly when they said they would.
4 december 2025
Review zonder uitnodiging
Antwoord van London Waste Management
Thank you for your kind feedback! We’re pleased to hear the timing and communication were spot on. We really appreciate your support and look forward to helping you again in the future.
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