I had issues sourcing a blazer and trousers for my child with local stockists for his school. With the term starting in a few days, I contacted Louis Boyd as they are agents for 1880 Club. They were p... Toon meer
Bedrijf heeft geantwoord
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Honestly, don’t waste your time. They never get a single order right and they’ll do nothing to help fix it. *update* I did receive communication offering an apology and offering solutions to resol... Toon meer
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Excellent service from Ronan. He really took care when dealing with everything and even remembered me when items came back into stock, which made a big difference. His guidance and advice were spot on... Toon meer
Bedrijf heeft geantwoord
Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Louis Boyd founded the company in September 1960, when he was just 26 years old, as one of the first dedicated menswear retailers in the town of Newry. Louis Boyd Fashions, as we were then known, grew hugely in popularity providing the people of Newry with brands and styles that they had rarely seen before. Over the years, men and women got a taste of top brands and new styles, such as tapered trousers, slim fit shirts, jeans and more, all of which were available at Louis Boyd's. Today, the business has evolved to house many branches across 5 locations in Newry, Craigavon and Belfast. Louis Boyd now specialises in casual wear, footwear, formal wear, as well as hiring/buying of menswear for formal occasions. We stock top brands and continue to expand our range of suppliers, to service the customer with the most complete experience. Today we're pleased to deliver the premium Louis Boyd experience to customers from all over the globe, continuing the traditions started in this family-run business in 1960.
Contactgegevens
PO Box 224, BT35 5DS, Newry, Verenigd Koninkrijk
- 0300 124 6666
- yourfriends@louisboyd.com
- www.louisboyd.com
4,5
Uitstekend
293 reviews
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Great brands for great prizes
Great brands for great prizes , super friendly professional staff
Highly recommended seller
6 februari 2023
Antwoord van Louis Boyd
Hi Frank,
Thanks for the great review! Looking forward to seeing you back online soon.
The LB Online Team.
One star and as it was delayed and the…
One star as it was delayed and the corresponding person wasn't helpful.
I place the order for next day delivery and I didn't receive the order instead I received an email four days later to say it was ready for collection, this was particularly annoying.
When ordering I clicked ship to address and added my details in however I received an email stating they were ready to be collected in Newry which is no were near my given address. once I emailed regarding the query, initially the response was lacking.
I am a frequent shopper at Louis Boyd but this whole experience was very underwhelming. To say that I was accommodated with free shipping is laughable as it stated on the website that free shipping was included when you spent a minimum amount of money and given my orders I was intitled to the free shipping.
6 februari 2023
Antwoord van Louis Boyd
Hi Kerry,
Sorry to read that you are not satisfied. I have looked into this and can see that you placed two recent orders with us.
You requested both orders for Click & Collect from one of our stores - both of these orders were ready for collection the next working day after you placed the order.
A couple of days later, we received an email from you stating that you wished to change your shipment method and have the items posted to you instead. You received a friendly response from our online team and we accomodated you with free postage. The orders were recalled from our store and posted to you. I can see from the tracking that they were delivered to your address last week.
I have reviewed all the emails exchanged and it is clear that our team were friendly and helpful at all times. This part of your review in particular is completely unfair.
I also challenge the suggestion that your orders were delayed (since they were ready for collection the next working day - that's as fast as we can ship orders).
I hope you will consider amending your review to reflect the situation more fairly.
Kind regards,
Rónán
LB Online Team.
good man with glasses
Great custermore service and dealt with problem and give me a good deal
20 januari 2023
Antwoord van Louis Boyd
Hi Peter,
Thanks for updating your review. Glad we were able to give you a positive experience.
Kind regards,
Online Team
Louis Boyd.
I got what I wanted and I would…
I got what I wanted and I would difintly recommend this shop to other people it’s always somewhere I can relay on for clothes that I’m looking
5 januari 2023
Antwoord van Louis Boyd
Thanks for the great review!
I ordered a pair off diesel bootcut…
I ordered a pair off diesel bootcut jeans online 115 pound i went down too collect them and opened the package and they where slim cut the guy in the shop phoned head office and they said they dont sell bootcut why avertise on line when yous dont sell them i wont be going near there site again
26 november 2022
Review zonder uitnodiging
Antwoord van Louis Boyd
Hi Paul,
I'm sorry to read you had an unsatisfactory experience - this is very much out of the ordinary. After our team member realised their mistake, this situation was quickly remedied and we were able to get you the item you were looking for. Thank you for your custom and we hope you will shop with us again.
Kind regards,
Online Team
Louis Boyd.
Louis Boyd Park Centre
Staff member Bernard at Louis Boyd Park Centre was great getting my son sorted with a suit for formal, was very professional and would definitely go back. I would recommend to anyone.
22 oktober 2022
Antwoord van Louis Boyd
Thanks for the great review!
Quick service just what I’ve come to…
Quick service just what I’ve come to expect from Louis Boyd
15 oktober 2022
Antwoord van Louis Boyd
Thanks for the great review!
As always when I order online the…
As always when I order online the service is quick and sufficient.
Staff very helpful when I go to the shop to pick up the items or if there is a problem it is sorted very quickly.
11 maart 2022
Antwoord van Louis Boyd
Thanks for the great review!
Love this shop fantastic staff who are…
Love this shop fantastic staff who are always ready to help... in kennedy Centre belfast
10 maart 2022
Antwoord van Louis Boyd
Thanks for the great review!
Thanks
Just want to say thanks to all the staff in Kennedy centre shop, every time I go in they are extremely helpful. Massive thanks to conall when I was in last, he searched the store room and found me what I was looking. All the staff go above and beyond when you go in and there a credit to the company. Thanks again and keep up the good work
5 maart 2022
Review zonder uitnodiging
Antwoord van Louis Boyd
Thanks for the great review!
no one sent email/text to let me know…
no one sent email/text to let me know my item was in store fore collection.
i had to follow this up my self..
22 februari 2022
Antwoord van Louis Boyd
Hi Angela,
I'm sorry for the lack of communication. We have difficulty with Hotmail blocking our emails from time to time. This is something we are working to rectify. Thank you for your custom.
Kind regards,
Online Team
Louis Boyd.
The item I was looking was not in stock…
The item I was looking was not in stock in my local store. I ordered it online on the same evening and I got a phone call the next morning my order was available for collection. Super speedy and efficient!!!
28 december 2021
Antwoord van Louis Boyd
Thanks for the great review!
The website was easy to navigate and my…
The website was easy to navigate and my order was delivered to my nearest store within 48 hours . Collection was easy and staff in store were very helpful . I will definitely shop here again
1 december 2021
Antwoord van Louis Boyd
Thanks for the great review!
Excellent customer service.
Very friendly staff provided excellent customer service. Quality premium brands at a reasonable price.
30 november 2021
Antwoord van Louis Boyd
Thanks for the great review!
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