I ordered a high-end bread bin for my wife's birthday. Love Tiki is the only company I came across in my extensive research that had a really premium product at a very good price. Unfortunat... Toon meer
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Lees wat reviewers zeggen
Great company ,great quality of product ,customer service was fab. My order got lost but they sorted it in super quick time and with kindness . I cant actually recommend them highly enough . Ryan... Toon meer
From ordering cups for use at a Christmas market for mulled wine and Christmas punch, right through to using them at the event, we have been delighted. The designs on the disposable cups are amazing... Toon meer
Recently purchased Cin Cin Red Wine Glass 6.75oz (20cl) - Pack 12 From Lothian Supply (Love Tiki). Absolutely superb service - great price and very quick, safe delivery. Delighted! I recommend Love... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Love Tiki supply a full range of Barware Accessories and Cocktail Essentials. Free UK Next Day Delivery is available on orders over £100
Contactgegevens
1A Gregory Road, Kirkton Campus, EH54 7DR, Livingston, Verenigd Koninkrijk
- 01506871720
- info@lovetiki.com
- www.lovetiki.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product was a bit late due delivery…
The product was a bit late due delivery issue, but after contact the company (Elaine) it was replaced immediately. Absolutely five stars service!
Thank you Elaine.
21 januari 2025
Antwoord van Love Tiki
Thank you for the fantastic feedback. We’re sorry there was an initial delivery issue, but delighted Elaine was able to get a replacement arranged quickly for you. We’ll make sure your kind comments are passed on to her. Thank you for your patience and for the five-star review!
Antwoord van Love Tiki
Thank you, Pinkas! We’re really pleased your order arrived as promised, well packed and, most importantly, that you were happy with the quality. We appreciate your review and look forward to supplying you again.
Perfect products for our pub
Perfect products for our pub
Love my tiki mugs I got! Now the collection begins/delivery spot on aswell 👌
9 januari 2025
Review zonder uitnodiging
Antwoord van Love Tiki
Thanks, Zak! We love hearing this - it sounds like the tiki mug collection is officially underway! We’re delighted the products are a great fit for your pub and that the delivery was spot on too. Thanks for choosing Love Tiki, and happy collecting!
Love Tiki are a great supplier from a…
Love Tiki are a great supplier from a customer viewpoint. They care about customer service and are always there to help if anything changes.
6 januari 2025
Review zonder uitnodiging
Antwoord van Love Tiki
Thank you, Maddison. That means a lot to our team. We work hard to provide responsive, helpful service and to support customers when plans or requirements change. We really appreciate your kind words and your custom.
What a Company
What a company. This is the 3/4 time I have used this company without any issues. Quick Order and Quick delivery. Will be using them again in the future.
19 december 2024
Antwoord van Love Tiki
Thank you, Zunaiz! We’re delighted you’ve had another smooth experience with us. It’s great to know ordering has been straightforward and delivery quick across your repeat purchases. We really appreciate your continued support and look forward to your next order.
Antwoord van Love Tiki
Thank you, Andrea! We’re delighted you were happy with Love Tiki and the quick delivery. Thanks for taking the time to leave us a five-star review - we really appreciate it.
Very disappointed,80% of candles I have…
Very disappointed,80% of candles I have to use a point to remove the wick as it is buried in the wax and more disappointing is the candles only last six to six and a half hours max.
19 december 2024
Antwoord van Love Tiki
Hi Peter, thank you for bringing this to our attention. We’re sorry to hear about the issues with the candle wicks and the burn time, and we understand why you’re disappointed. We’d like to investigate the product and batch involved, as this feedback is important for our quality checks. Please contact our customer service team with your order details and, if possible, photos of the affected candles so we can look into this properly and work towards a resolution.
LT33693 The only reason that this is…
LT33693 The only reason that this is not a 1star review is because of Elaine. Despite her best efforts, against their supplier and woeful shortcomings of their choice of courier ( DX Express), 3 weeks after order Im still without my order, and to be honest, no prospect or receiving it anytime soon. Firstly the warehouse missed my order placed on the 19th December, meaning that the item was now not going to arrive before Christmas, very disappointing. 2nd January now became the earliest delivery option, needless to say that came and went. Enter DX Express courier….delivery and schedule tracking for the 5th Jan provided. Duly stayed in and watched the tracking, the van came and went, but nowhere near our address for delivery. Tracking updated, and out for delivery following day, which was just a repeat of the previous day. Patience not at its highest level. Contacted Lovetiki with failed delivery attempts, ( is having the item on the van, the same as attempted delivery?) who then had to contact the supplier, supplier then had to contact the courier…..Still no prospect of actually getting the delivery Ild hoped for, back on the 19th December. Order cancelled for refund, items re ordered from elsewhere…..apart from Elaines support ( and thank you for that) consider ordering from elsewhere to avoid disappointment.
7 januari 2025
Review zonder uitnodiging
Antwoord van Love Tiki
Hi Tony, thank you for taking the time to explain what happened. We’re very sorry for the repeated delays, failed delivery attempts and poor courier experience surrounding this order. We completely understand your frustration, particularly after waiting several weeks and ultimately having to source the items elsewhere. We’re pleased Elaine was able to support you throughout, and we’ll make sure your comments are passed on to her. Your feedback regarding the courier and the overall handling of the order is being taken seriously, as this is not the level of service we want our customers to experience. We apologise for the inconvenience and disappointment caused.
Quick delivery and a very price…
Quick delivery and a very price competitive purchase.
19 december 2024
Antwoord van Love Tiki
Thank you, Svetlana! We’re really pleased you were happy with both the delivery speed and the competitive price of your purchase. We appreciate your feedback and hope to welcome you back to Love Tiki again soon.
Ordered cups for use at a Christmas market
From ordering cups for use at a Christmas market for mulled wine and Christmas punch, right through to using them at the event, we have been delighted.
The designs on the disposable cups are amazing, they are recyclable, good with hot drinks and excellent quality.
We would highly recommend.
7 december 2024
Fantastic costumer service
Fantastic costumer service. Ordered a set of 6 glasses, unfortunately one broke on delivery. However, costumer service were exceptionally quick to respond and sent a replacement for the glass and received within the week!
6 december 2024
Review zonder uitnodiging
Excellent on time delivery and goods…
Excellent on time delivery and goods well packaged.
19 november 2024
Goods not received
19 november 2024
Products exactly what I needed at great…
Products exactly what I needed at great price. Fantastic customer service, packaged really well and arrived quickly
21 oktober 2024
Thank you!
Prompt delivery, good communication, excellent value for money!
5 november 2024
Review zonder uitnodiging
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