Lucky Eleven Reviews 424

Just like all the other bad reviews, I still haven't received my order to this day and its been a month. I posted this to one of their Instagram posts and it literally got deleted. This was my first time buying and never in my life have I ever had such a bad experience with a small business. Please consider all the bad reviews and actually do something about it because you certainly won't be getting any returning customers if this carries on.

Always so friendly, helpful, efficient and amazing jewellery and packing :)

I have shopped here for a good few years now and I wouldn’t buy any other earrings than here because they actually do not tarnish and they do what they say they’re going to do!

Got my new earring that i’m using a nose ring it’s so bling and fabulous!!!! Can’t wait for my next purchase

Fantastic ear rings bought to match a necklace and they do the job perfectly
Already planning my next treat!!

Fabulous customer care ! Great company to buy from , fabulous products xx

A lot smaller than I thought they’d be (micro hoops) but that’s my fault!
Lovely product & delivery was swift. Will shop here again!

Nice and easy to order and the earrings are BEAUTIFUL!!! Wore them on the school run because I just had to wear them somewhere! More importantly they don’t look or feel like they’re going to fall apart, quality is on point 👌

Stunning earrings
Great quality
Quick speedy delivery
Lovely Packaging
Highly recommend

Super quick delivery. Nicely packaged and a gorgeous item for a great price!!

Poor experience. Purchased over a month ago and no signs of my items. I have contacted the seller multiple times, only to keep being put off by her stating she was contacting Royal Mail. That was over a week ago and she hasn’t responded to my latest email, asking where my refund is. No tracking has been provided. The owner contacted me only when I wrote this review. When items are not received and no comms forthcoming, and a whole month has gone past, I don’t consider this to be a great experience for any buyer. I certainly wouldn’t make my own customers wait that long. There are sadly a number of similar reviews. To say in the response to my review that she replied to emails is not true, I had to send multiple ones which were largely ignored. I really wouldn’t buy anything again.

Bought silver huggie hoop earrings. They look great, good quality and fast postage. Also came in a little bag and nice packaging.

I ordered the wrong colour and Bethan changed the colour and repacked my order for me!!! Excellent customer service would definitely recommend this brand

Nice easy to order website, super pictures of the products.
The items arrived within a week of ordering which is great.
It’s my third order, the earrings are fantastic and do not annoy the skin and you can sleep in them.
I love the products.

The loveliest little earrings and the perfect size! They came so quickly after ordering and were in the loveliest little package, a new favourite shop 💖

The items I purchased are stunning! Love them

Beautiful earrings, presented really thoughtfully and quick delivery.

Was really drawn in by the great branding and jewelry is lovely, really unique and pretty

I was nervous ordering from a new online store, but it turned out great. Very happy with everything.

My order arrived very quickly and all 5 pairs of earrings were perfect! Will definitely be ordering again 🥰

Earrings arrived very quickly and they are absolutely gorgeous!