Lyco Group Ltd. Reviews 

Ordered a lighting expected deliver around 2 weeks. However my builder told me that the timing cannot match. So, ask to cancel order . Lyco customer service return email on 1 Feb 2025 stated that they will reply on 2 working days. Up to now 26 Feb 2025 still no response. Ticket ID 02679943

I needed alot of replacement GU10 bulbs and two replacement LED downlighters, wanting specific types of each. They were dispatched promptly, I was kept well informed and delivered next day. The prices were very good and customer service over the phone was excellent. Would definitely recommend and I will use them again.

ordered outdoor lights, one arrived broken i ordered a new light. then 4 months later another light went out. i emailed to ask for a replacement under guarantee. was promised one would be sent, i have chased this for 12 weeks and heard nothing. just being ignored! lights don't last and when they promise a guarantee or replacement they don't follow it through.

Ordered the lights at 9pm at night, they were there the next day, second time of ordering incredible service.

Used many times over the years, bought some more light fittings recently and they turned up super quickly and good quality for a good price. One of my customers supplied a product from them which was faulty and they sent another one no problem for me to install. Top service.

Everything was good.

Great price, delivery very fast and well packaged. Fantastic product

Fast and great service

Easy use of website , and very quick delivery and packaging great

Placed order as website was showing stock, only to find out after making several phone calls that the items were not in stock and were being ordered from Spain! Then a very long wait and several proposed delivery dates and still nothing. Still waiting! Absolutely terrible

Brilliant services, just as shown on website and delivered next day.

Absolutely horrendous. They sent me a light that doesn’t even work. I tried to return it 3 weeks ago. I chose the option for someone to collect it. They sent me no return confirmation, no print label, and no one came to collect it. I emailed them 2 weeks ago and got no response. Called them aswell and no response. Absolute scammers.

Service was ok customer service got back to me in a day or two to advise on my order, only main let down was using FedEx they are not very private customer focussed, as such you cannot set up to ‘leave in a safe place’ if you are not in. They delivered but I was out so it went back to depot!

Wow ... what an outstanding company! Ordered a splendid 24V lighting kit a year and a half ago ... quite expensive but quality stuff and works beautifully. Most impressive -- thanks Lyco -- is that one of the lights just failed and Lyco simply sent a replacement by express post .. no argument .. and it arrived already after just a couple of days. As I said .. outstanding company, highly recommended.

Ordered some track lighting. Arrived very quickly however one of the tracks was damaged. I contacted Lyco and i've not heard anything back from them in over a week

Contacted Lyco a month ago to ask for a replacement bulb under their 2-year warranty and they said they'd sent it. It hasn't arrived, and a follow up email a week ago to ask if they have tracking info has gone unanswered.

As described. Good value.

Very good service

I found your website rather difficult to negotiate. When searching for items. OK if you know the part/item number.
But such as requiring a 1ft & 3ft long 240v led t5 cool white battern light, I had to try each of words. The pop up suggestions were useless.
Even tried phone call to customer services. They asked for part number. Gave up. Try online again. Eventually once found and put into shopping cart. No link to part number.

All good more or less,lights seem ok,haven't tried them
yet so looking g forward to setting them up outside.
Downside,postage very expensive,would put people off
somewhat I think
Cheers Gordon