Ordered a tap that turned out to be unavailable from the manufacturer. Immediate refund accompanied by a very helpful email containing suggestions for three alternatives. I phoned to confirm e... Toon meer
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Lees wat reviewers zeggen
Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... Toon meer
Advertising something they don’t have and can’t get… they refunded straight away but noticed they are still advertising it
Looked through the Internet cheapest price on there by far ordered came back to me that evening verified the colours that I needed and delivered would definitely use again and recommend
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Contactgegevens
Paddock House Lane, LS22 4BJ, Sicklinghall, Verenigd Koninkrijk
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
3,9
Goed
296 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I still havnt got my product and had to…
I still havnt got my product and had to phone them three times concerning the order now. Im furious.
They dont even have the courtsey to phone back with information
26 oktober 2025
Good customer service.
28 oktober 2025
Simple ordering process
Simple ordering process, and item was delivered in a timely manner.
3 oktober 2025
Misleading stock
Misleading stock.
Informed in stock, ordered, payed, waited, then email saying no stock.
Wasted my time.
17 september 2025
Good service
I had an issue with the item delivered, but that was resolved quickly, the product has absolutely done the job
22 september 2025
Advertised a product that wasn’t…
Advertised a product that wasn’t available. Ordered a Saneux toilet on a Friday, they didn’t notify me that it had been discontinued until the following Monday.
12 september 2025
Antwoord van Majorelle Interiors
Thanks for your review. A full refund was issued at the first opportunity.
Kind regards,
Majorelle Interiors
Really great company
Really great company. Went above and beyond to get my order sent out as quickly as possible such a good service. Will definitely use again.
17 september 2025
Review zonder uitnodiging
Still not received the parts
Still not received the parts; what's the point of a review?
3 september 2025
Excellent technical advice and first…
Excellent technical advice and first class communication. Order delivered on time schedule as promised.
17 juli 2025
Poor customer service
I haven’t received the product that I ordered so can’t comment on the quality of it however the customer service is distinctly lacking. Firstly, no idea of when the product will be delivered- it’s a tap, they’re not making it specifically so should be able to give an idea of a delivery timescale. Secondly, 2 emails sent to the address provided by Majorelle for enquiries about delivery with no response.
27 juli 2025
Very attentive and friendly service
Very attentive and friendly service. The taps we ordered arrive on time and are excellent quality.
8 juli 2025
Fantastic service
Fantastic service, I gave my wrong address and Mike rang me to say that he had received my email and he has made sure it goes to our new address. Super quick delivery and service. Would 100% use again
11 juli 2025
Majorelle Interiors - Le Froy tap set
Goods delivered on time, as described and well packed ... thank you!
4 juli 2025
Perfect customer service
We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordered another part which we found we did not need. The cancellation and refund process was completely painless. From beginning to end nothing was too much trouble. A perfect example of exemplary customer service. A bonus was the product was exactly as expected and a lot cheaper than our original supplier.
22 juni 2025
Perfect
Perfect! Great communication. Let me know when the products would arrive (I expected a slight delay to due requested finish) and let me know when they came in and were shipped. Arrived quickly. Packaged well.
8 juni 2025
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