I ordered a tap that the manufacturer had run out of stock. Instant refund from Majorelle Interiors together with a mail explaining the situation and suggestions for three alternatives. I phoned... Toon meer
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Lees wat reviewers zeggen
Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... Toon meer
We needed a shower quickly and the service we received from Mike could not have been better. From our first contact to receiving the shower just a few days later communication was good. We also ordere... Toon meer
You can always judge how good a company is when things go wrong. Lefroy basin was wrongly boxed but Mike immediately organised another overnight without any fuss or discussion about paying and then cr... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Contactgegevens
Paddock House Lane, LS22 4BJ, Sicklinghall, Verenigd Koninkrijk
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
3,9
Goed
297 reviews
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Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Very efficient deliveries
Very efficient deliveries - had to exchange an item due to my error and this was dealt with very well.
24 mei 2023
Majorelle Interiors
Majorelle offers great price, excellent customer service and speedy delivery! If you don’t see something what you want on the website, be sure to co tact the company. They will more likely have them.
20 april 2023
Very fast follow up to my telephone…
Very fast follow up to my telephone enquiry and very attentive.Would be great if more companies could be like this. Wonderful to deal with a real human being who knows his stuff!
28 februari 2023
arrived promptly
arrived promptly, well packaged, extremely personable on phone. Definitely recommend.
23 februari 2023
Didn’t arrive at designated time
Didn’t arrive at designated time , emailed with no response at all .
Parcel did arrive late , but sadly too late for my plumber .
Would have been nice to have a reply .
14 februari 2023
Paid for grout but order got cancelled
Paid for grout but order got cancelled
I only found out a week later because I chased it nobody told me
Won't use again terrible customer service
20 februari 2023
You said you had it in stock on line…
You said you had it in stock on line when I made my order and you took payment then confirmed delivery.
Then you sent message saying out of stock and cannot be ordered.
30 januari 2023
We were happy to get this sink…
We were happy to get this sink something a bit different at a good price, the plumbing is a different matter but can be sorted!
4 februari 2023
Excellent service
I bought the wrong finish, and the team were really helpful on helping me choose the right finish. I ended up returning my original purchase and placing a new order. I was much happier with their suggested finish, plus impressed with how quickly they refunded my original purchase.
4 januari 2023
Great service always!
9 januari 2023
Amazing Service and Immediate Shipping
Mike from Majorelle was incredibly knowledgeable and helpful. He fulfilled our order immediately and shipped the products the same day. They also have the best prices we could find anywhere. I can't recommend them enough for your high end sanitary ware needs.
20 december 2022
Everything perfect from start to finish…
Everything perfect from start to finish . thank
9 december 2022
Most companies miss use the term…
Most companies miss use the term "Specialists" but Majorelle more than justly deserve that privileged description! Mike Flatley's on the spot knowledge of products and their specifications was amazing, I take my hat off to this man.
8 december 2022
Antwoord van Majorelle Interiors
Thanks so much for this, don't normally reply as I'm busy trying to get on . I'm about to respond to my second only 1 star review in 3-4 years - item wasn't in stock and we can't get it anymore from the manufacturer - it's as simple as that. I suspect the refund e-mail went into their spam.
All the best, and anything in the future drop me a line. Thanks for your time.
Mike F
If you cancel an order you should…
If you cancel an order you should inform the customer
13 december 2022
Antwoord van Majorelle Interiors
Colin, thanks for your review.
The item was out of stock and we unfortunately didn't have any left in stock.
Full refund issued - any issues drop me a line.
It may have gone into your 'junk folder' but we don't hold any money of yours via pretty solid PayPal.
Any issues please get in touch.
Best regards,
Mike F
Easy and just the product I wanted
Easy to order the product I required on line. As it happens the product was out of stock and within about 30 minutes of the order I received a call from the company explaining that it may take a few weeks to fulfill it which was fine with me. They helpfully provided a product specification requested on the call almost immediately. Product has arrived in perfect condition. I just need to fit it
1 november 2022
you've asked me for a review but the…
you've asked me for a review but the delivery you tell me is in 4 weeks. wouldn't it be better if i gave you a review after the order has been completed. seems a complete waste of both our times. let's just say so far ok. you have my money but so far i haven't received anything. not the best way for me to do business...but i'm hopeful all will be well...
4 november 2022
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