MakeBox & Co Reviews 

Superb products and great delivery. I always open my parcels and smile

So extremely disappointed!
I ordered a gift for my daughter for her new Apartment.

13 Days after the order the company informed me the item was no longer available

An atrocious service

I've been getting Makebox boxes since early 2020 (review written in late 2024) and I can honestly say they are brilliant. The projects are interesting, each month is different and the quality of the materials is outstanding. It's very easy to skip a month if you aren't interested in that month's craft, or if you are so interested in it that you happen to already own most of the materials anyway.

Moreover, their customer service has always been incredible. I've needed them a few times to substitute an upcoming box or to change my subscription and they have always responded on the same day and are always very nice and helpful. Thank you so much!

Absolutely love it! Really good quality and lovely designs. Arrived quickly and the instructions are easy to follow. Would buy again and recommend.

Make Box & Co craft boxes are fabulous! Beautiful products, great attention to detail and excellent quality.

Amazing company with lovely products and a super helpful customer support team.

look fully into their subscription before you sign up.
They take your money at the beginning of the month but that payment is for the following months box. So if they take the money on 1st may you will not get a box until after 9th June.
the company says you can change your subscription item BUT you have to do this BEFORE they take payment. THE WHOLE PROCESS HAS BEEN STRESSFUL and ridiculous.
I WOULD NOT RECOMMEND A SUBSCRIPTION.
In reply to their explanation.
I made changes to my order and this showed on my subscription page. At no time was I informed that this was wrong . I continued to believe that the swap I had made was ok (as it showed on my subscription page) until I was sent a different box.

Really helpful customer service (I got my discount codes mixed up and they sorted that out for me very quickly). I absolutely love the products - the range and quality of everything I've ordered has been brilliant.

Brilliant products, detailed instructions, wonderful designs. Been a subscriber for close to a year.

I purchased the make your own clock so that I could theme the colours with my daughters bedroom.
The kit came beautifully packaged, sectioned into parts.
Clear instructions were inside the box- I had everything I needed.

Beautiful kits that are going on clothes rather than pictures and exceptional nice people who sent me some extra thread that I required

The fabric for the bear should have a woven backing ironed on to it to keep it from fraying. You need very strong hands to assemble the plastic pieces.

I ordered these boxes as a gift and they arrived in beautiful packaging. The recipient was delighted! I also was impressed with the customer service as my original order was delayed due to Royal Mail and they sent me out a new order so I could receive it in time to gift it.

Absolutely love the design and kit is really comprehensive.

I love these guys
The craft boxes are great, and the team are always so lovely and helpful when I get confused with skipping and swapping on the subscription
Highly recommended

The response by customer service was very quick, they rectified my problem immediately and were incredibly friendly.

Boxes are excellent quality and well packaged. recommended everyone to try MakeBox!! 🥰

Beautiful craft boxes with excellent easy to follow instructions and materials. They are always on hand to quickly reply with any questions you have. I always try to shop small businesses. This one is A*!!

I made the Apron for my daughter and the pattern was beautiful. I have had SO many compliments

I have bought several boxes as gifts for people as well as for myself, and each and every one is beautifully made, has really clear instructions and is a joy to make. There is such a wide range of crafting available and you can buy one off boxes or subscribe. I can't recommend MakeBox & Co enough.