MacBook and iMac Repair Specialist | The Apple Guy Reviews 

Mark's web site has his necessary disclaimers re: the potential losing of 'stuff' from devices.. It does of course have to be there... But, I get the strong impression that Mark would rather run a marathon across the desert before he would lose anyone's 'stuff'.
Mark did not lose my 'stuff'. He was also just brilliant in very clearly laying out what my options are. I, now, would not even consider leaving my device(s) with anyone else..

Mark was incredibly helpful and direct, which I appreciated very much. He showed me where he thinks the issue might be with my device and explained what the repair process would be like. My device was perfectly functioning within a few days, I can’t thank him enough. Excellent service for a very reasonable price. Highly recommend.

Great chap, very helpful, quick, and very professional. Extremely satisfied!!

Mark was very helpful. He explained and showed me the problem and then went through the solution.
Very happy my laptop was fixed by Mark.
Hopefully, I won’t need it fixing again but if it does need repairing, Mark will be the man for the job. Thank you Mark for great job.

Very quick and reasonably priced repair on an older MacBook pro on a tricky repair that required disassembly and soldering of an unavailable part. Couldn't be happier :)

We have had a few ongoing reliability issues with a couple of Apple products - Mark gave us some plain talking great advice as how to proceed, all very appreciative.

Fantastic, honest, kind and helpful. Also available to meet me last-minute because of an emergency. I am very grateful.

Above and beyond my expectations. I was initially told my MacBook was unfixable after some water damage and then I was recommended Marc. He was very realistic about the outcome and possibilities but in just a few days I had my MacBook back and working!

Mark is extremely competent and always trying to help - never taking advantage of Apple products. Strongly recommended!

Clear statement of cost which was accurate. So far battery replacement seems to be entirely acceptable.

Mark did a great job recovering data from an old iMac of mine. Very fair price and great communication as well. Would definitely recommend.

Great service, Mark is super professional.
Im really happy with his honesty and his professional approach.

I was asked to agree a set time to bring in my laptop and Mark was immediately available to advise.
Within a very few minutes he had identified and fixed an unusual but critical issue. The laptop was immediately functional again. I’m very grateful as the laptop is something of an essential piece of kit for me.

Mark is a fantastically knowledgeable
person about all Apple
computers. I appreciate his honesty and skill in repairs- 1000% trustworthy and highly recommended.

Mark is fantastic. I knocked water onto my laptop and got quoted a ridiclous price to fix from Apple. I took it to Mark and he was very frank about my options. Mark honestly spoke about what was best for me, and not necessarily what was best for him. It turned out it was worth fixing my laptop and Mark did a fantastic job, quickly and at a reasonable price. I would definitely reccomend Mark, and I hope to never require his services again for myself, but if I do, I will go to him!

Really helpful, got everything done quickly and great prices.

Apple wouldn't repair it - considered vintage. So when there is no way to get an official repair, you're looking for a service based on personal trust instead, to find someone who will repair to the same (or better) standard. That's Mark. Apple have de-skilled and centralized a lot of their work now. Mark may be the last option for a skilled and experienced human around Cambridge to talk you through options and issues. (And.... psst, he was basically recommended indirectly by the guy in the Apple store if that help!!)

Mark knows his stuff, and approaches novel problems with enthusiasm