Maserati Reviews 67

I’m in the UK, some of these one star reviews may not be. I had a Maserati Granturismo S from new shortly after they first came out and the car was fantastic and trouble free. I used it as a daily driver and took it to 30,000 miles before PXing it on another car. I subsequently bought a Maserati MC 20, from the same dealership, the service has been superlative and the car is amazing. My experience of the Maserati Brand and the dealership, Graypaul in Nottingham UK is excellent. James Humberstone is the guy to speak to at that dealership.

La maison Maserati a beau etre une maison de prestige, elle ne fait aucun cas de ses clients et ne reponds à aucun mail ! Quelle déception !

Maserati Bruxelles nul,incapable de montrer un échantillon de couleur ,pas de retour d'infos,ces vendeurs prout prout ,hautin n'acceptant aucune remarque ..hé bien messieurs les prétentieux,restez avec vos Maserati ,vous venez de perdre 270 000 euro nous retournons chez Aston ,ils sont bien plus sérieux.

Maserati
Ne m'a pas envoyé mes bons articles.....J'écris un mail tout les jours et personne ne me répond...
J'ai reçu une commande d'une autre personne....
J'ai renvoyée la commande et il me propose un remboursement mon père n'aura pas ces cadeaux pour son anniversaire pour cause une erreur de leur part .
Ne rien achetez chez eux. service client n'étant pas à la mesure de la marque MASERATI.
Elena B. vous n'êtes pas à la hauteur de la Marque MASERATI.

Je suis déçu 😞

Sono rimasto in panne con la macchina e mi sono visto negare il trasporto dell'auto per 30 kl una cosa da miserabili

Best car I have owned. The GranCabrio is a special car to own and so far has been totally reliable after 4 years despite all the media fanfare

Maserati Levante (costo 130K€) due anni di vita. In 3 mesi 3 volte fumo dal cofano. Mai più !!!!!! Sevizio pessimo. Auto di qualità infinitamente inferiore al suo prezzo.
Due volte da Rosso Corsa a Milano. Ora la terza volta !!!!!! Vergogna

Scambiatore di calore del cambio rotto ed auto in fumo in piazzola di sosta in autostrada.
Questa l'affidabilità di una Maserati Grecale Trofeo con 54.000 km e 16 mesi di vita.
115.000,00€ di auto, ma in realtà la stessa affidabilità di una fiat Ritmo degli anni 80!
Il servizio di assistenza poi. Il luxury è un'altra cosa. Maserati è poco più di un'auto di livello medio-basso

WAR JAHRELANG KUNDE. AUFGRUND MEHRERER MÄNGEL MUSSTE DER LEVANTE INNERHALB 8 MONATE 12 MAL ZUR WERKSTATT. AUSFALL ELEKTRIK, MOTOR, RISSE IM MATERIAL USW.. EURO 140 TSD AUSGEGEBEN. NACH 2 JAHREN WOLLTE ZURÜCKGEBEN UND DER WURDE MIR MIT EURO 60 TSD BEWERTET BEI 20 TSD KM UND FAST NEU. UNFASSABAR TROTZ SCHLECHTEM SERVICE UND WEITERES. DANN WURDE FESTGESTELLT DAS ES ANGEBLICH EINEN BÜRGEN GIBT. ES GAB NATÜRLICH KEINEN SO DAS ICH GEZWUNGEN WAR RECHTLICH VORZUGEHEN. MÖCHTE HIER AUFHÖREN DA DIE LISTE LANG IST. AUF JEDEN FALL IST MASERATI ABSOLUT NICHT ZU EMPFEHLEN UND DER SERVICE IST ....
DAS IST MEINE MEINUNG DAZU UND KANN AUF ANFRAGE ALLES NACHWEISEN.

I would definitely not recommend this dealership.took 6 weeks to get an appointment.had it recovered there and I reported a clunking noise, they had it in for 9 days and only carried out a service, failed to diagnose the problem. No one answers the phone. Now got to take it to another garage 🙈

Buongiorno volevo segnalare che dopo quasi tre mesi che ho auto maserati Grecale modena in officina rossocorsa ferma perche maserati non ha i pezzi di ricambio e veramente un disastro e non rispondono neanche alle recensioni. Cil top del menefreghismo.

Not even a year since I bought a brand new Maserati and this may be the second time I have to send out it to the service station. Loads of electrical faults and now the sun roof not working! Come on… that’s basic! They did not even give a courtesy car stating that the insurance wouldn’t cover.. well this is something you should’ve said before selling the car moreover if that is the case, how did I manage to get my own insurance? I love my car however the customer service is just appalling. Sytner group gave me a wrong number to raise complaints and just don’t bother to respond.. may be once in two weeks if they feel like. They don’t even have a dedicated complaints mail box and have a generic one which says info @ maserati. There is a reason why people buy New high-end cars which I think Maserati does not appreciate.

with a name like MASERATI I expected more from brand name. I would definitely fail the car app, it freezes, fuel consumption doesn't match that of what's in the vehicle. remote start didn't work for me at certain times. don't know if my doors are unlocked or if windows are open or if trunk is open, people had to inform me that my truck was ajar. Nitrogen gas should be in the tires along with a nice air cap. ( after all it's a MASERATI) Winter mats should have been provided, waiting for weather tech to make them for the Grecale. does not have the foot motion for opening the trunk. the touch screen is sad, I don't like it. there are other stuff I don't like but these are the main things. AFTER ALL THIS IS A MASERATI. A lot of people stare at my vehicle that part feels good but they also don't know any of the issues

Excellent customer care service, helpful & i give credit to Matthias, Clare, Laura
They are very professional to understand what the customer issue

All the best 👍

Bought a new grecale back in 2023, it was so faulty and riddled with issues that the dealership took it back and I got a replacement. Heating would randomly blast boiling hot air at you and wouldn’t turn off. Dash lighting up like a Christmas tree. Faulty windows. Squeaky brakes. Limp mode. Endless problems and completely unusable.
The replacement too is riddled with faults, and I have been trying to return it but unable so far. Car has broken down multiple times on smart motorways putting myself and kids lives at risk but Maserati dont care. The car is completely unfit for purpose.
Maserati state they supply a hire car under warranty but multiple times I have been left without a vehicle.

I constantly see my orginal grecale at the service centre, which they have sold onto some other poor unsuspecting customer, who now has a faulty car. A car which they have told me they dont know how to fix.
I also have been lent a levante before from them whilst mine was being fixed and that broke down on me also.
Shameful company and horrendous customer service.

Terrible experience as new customer to the brand - brand new Grecale purchased a year ago but have had lots of build quality issues (trim falling off, fans not working and then working over time, speakers randomly turning themselves off) and have not got a big crack on the infotainment system from general use and is deemed not to be a manufacturing issue….. and the customer service from Maserati UK / Europe has been laughable

Will be going back to buying German cars…

Concession catastrophique, service sav incapable de résoudre les problèmes de votre véhicule, totalement incompétent. A fuir. Le Pozzi d’antan c’est fini. Maintenant c’est Neubauer !!! Leur seul intérêt. C’est votre carte bleue, ce n’est pas de réparer les véhicules en panne.

assistenza Samocar eccellente nella vendita e in tutte le problematiche post vendita.Ho lette le recensioni di parecchie aziende e sembra che non si possa acquistare più niente!sarò stato fortunato..cmq mia Grecale Modena 30000km perfetta...credo di essere un buon referente,in 30 anni ho avuto Alfa Qverde 2 Audi 5 coupe una R 3 mercedes Amg A,C coupe63 w 45...

Maserati Grecale, véhicule à fuir huit, interventions en concession en six mois et 8000 km avec des concessionnaires incapables de résoudre les problèmes. On vous rend le véhicule en vous disant tout est OK un mois après vous avez les mêmes voyants qui s’allume avec des défauts en plus.. le service d’assistance est une véritable calamité. Ils sont basés à l’Île Maurice ne comprennent rien et non rien à faire des clients. Ils doivent vous rappeler mais ne rappelle jamais jamais un seul mot. Il ne reste plus qu’à fuir Maserati en courant. Avec une concession Pozzi, totalement incapable de résoudre le problème des véhicules sur mon véhicule. Ils ont déjà changé les deux rétroviseurs, les deux phares, le volant, l’écran du GPS et il y a encore une nouvelle intervention programmée pour septembre.

Maserati's SATNAV is useless.There was one update 2019 and that is it.Therefore a few years after purchase,it gets your lost.
I-brake function beeps for no reason;the radio,SATNAV often does not work.
Maserati agent asked me to take a photo of this I-Brake issue-how do you photograph when driving.
Shame,the shape/ style is good but the result is poor