I made the mistake of also trusting that they were a legitimate company. I purchased an item; the item was 'cancelled' but the amount they charged certainly was not. I am awaiting response from cust... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Says my power deal didn't go through..... Great. Trying to figure it out now. Will update was I find out what happened..... Edit: 3 stars. Talked with customer service on chat, they helped fast t... Toon meer
Bedrijf heeft geantwoord
Was a little skeptical at first but after talking to customer support they were able to send me the code directly through chat since it didnt show up in an email. Everything worked and was able to red... Toon meer
Its a slightly confusing and unclear how it all works. Not sure it is worth time as I am DOING part of the work, marketing the deal. I found it may be easier just to do the standard deal; it will depe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping. MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.
Contactgegevens
18600 MacArthur Blvd, Suite 280, 92612, Irvine, Verenigde Staten
- 888-572-6193
- customerservice@massgenie.com
- www.massgenie.com
3,9
Goed
637 reviews
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Surprisingly good deal.
Nest thermo stat arrived rather quickly. It was genuine and I was only charged the amount expected even though the shipping label stated the original price. I would use MassGenie again
6 augustus 2019
Review zonder uitnodiging
Antwoord van MassGenie
Thank you for commenting here. In case you have future questions, feel free to send us an email at customerservice@massgenie.com or call 888-572-6193.
Depends On how fast the shipping
Depends On how fast the shipping. Haha
6 augustus 2019
Review zonder uitnodiging
Antwoord van MassGenie
Hi, please check the email we sent you about your order. Thank you and have a good day!
I ordered some board shorts from…
I ordered some board shorts from Quicksilver from MassGenie. They approved my order and via email approved it. Then via email, they disapproved it. I called them by phone to ask why. Then they "reset" my order so that I could "reorder" the board shorts...I await the results of that order now.
5 augustus 2019
Review zonder uitnodiging
Antwoord van MassGenie
Hi , thank you for your feedback. Your order is now confirmed and awaiting for the power deal to end. An email notification about your order will be sent to you after the deal ends. Should you need further assistance, please feel free to contact us. Thank you for shopping at MassGenie! Have a good day!
Good prices on name brand products.
4 augustus 2019
Review zonder uitnodiging
GREAT SITE TO SAVE MONEY
I just got a crazy deal on wasp broad heads that amazon wanted 38 bucks for and I saved 10 bucks off price plus free shipping, OMG what a score
3 augustus 2019
Review zonder uitnodiging
Ordered Paperwhite kindle and their…
Ordered Paperwhite kindle and their affiliate Dealguru shipped out a bunch of beat up (supposedly reconditioned) non-paperwhite versions. Return process is not prompt. Complete waste of time and effort.
2 augustus 2019
Review zonder uitnodiging
Antwoord van MassGenie
We sincerely apologize for the inconvenience this issue may have caused you. We will contact the seller to provide us an RMA and return label. We will keep you posted. Thank you.
I had my original Victor Tire Gauge for…
I had my original Victor Tire Gauge for 36 years! I am amazed to find an exact replacement! I plan on shopping MassGenie a whole lot more in the near future!
2 augustus 2019
Review zonder uitnodiging
Deceptive Business Practices
Deceptive Business Practices
Poor seller. Attempted what appeared to be a "bait and switch". Advertised a paperwhite 7th generation, but sent a poor condition regular kindle. Massgene should provide a voucher for a paperwhite 7th generation instead of acting like they are doing us a favor by offering a refund. They already have to refund the purchase. They are not doing us a favor.
1 augustus 2019
Review zonder uitnodiging
Antwoord van MassGenie
Hi, We're sorry for the inconvenience this may have caused. We will look into it and will keep you posted via email. Your patience is appreciated. Thank you and have a good day!
so far this seems great
31 juli 2019
Review zonder uitnodiging
had a support issue placing an order
had a support issue placing an order, resolved within 2 hours of reporting! Very cool!
31 juli 2019
Review zonder uitnodiging
Easy purchase
31 juli 2019
Review zonder uitnodiging
What a bogus site
What a bogus site. I bought a "Power Deal" and was told a day later, after I received confirmation from AMEX that the transaction was approved, that my payment was declined. Declined from MassGenie, maybe but not from AMEX. They like to advertise these pretty deals but do not back them. If it looks too good to be true, it is. Shop somewhere else and save your time arguing with these people.
31 juli 2019
Review zonder uitnodiging
Antwoord van MassGenie
Hello, our sincere apologies for the inconvenience this may have caused. We will take note of your feedback and we'll make sure this will not be an issue again on your future purchases. Your patience is appreciated. Thank you and have a good day!
Made purchase "buy now"
Made purchase "buy now", NOT A POWER DEAL, and it was cancelled by seller. I returned to MassGenie and the item was still listed. I again made the purchase only for it to be cancelled once again. I reached out to the Customer Service department. They could not explain why the sales was cancelled but offered that maybe the seller didn't have the size. However, if the seller ran out of the size, then the website should reflect that.
30 juli 2019
Review zonder uitnodiging
Antwoord van MassGenie
We sincerely apologize for the inconvenience this issue may have caused. We will try to check what went wrong with the order process. May I know what size are you trying to purchase? We hope to hear from you soon. Thank you.
Rating before receiving item...so far
Rating before receiving item...so far, so good. Good price. Hoping site is secure and legit.
29 juli 2019
Review zonder uitnodiging
These are the best deals ever
These are the best deals ever. If you can find it here your getting it at the cheapest price and then some.
29 juli 2019
Review zonder uitnodiging
Good deals no problems experience so…
Good deals no problems experience so far.
29 juli 2019
Review zonder uitnodiging
Can not add coupon code and payment…
Can not add coupon code and payment option paypal is not available.
29 juli 2019
Review zonder uitnodiging
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