Mater Private Hospital Reviews 77

This is the most disheartening experience ever had with services at a hospital.

First there is a car parking problem which the TDs and Dublin Corporation are cashing in on. You can queue for 45 minutes to get a car space.

Then there are no wheelchairs despite paying €2 to rent it, yet there are no wheelchairs, which means bring your own wheelchair or do not come to the hospital.

The government needs to do a rethink of over crowding Dublin for all essential services. We live in the counties but have to travel to get here and then cannot be seen for nearly 2 hours while your car park meter is running.

This is ridiculous and shameful. Indeed Dublin is working ….

I had an irregular heart beat every now and then for many years and no consultant was able to diagnose the precise issue until I met Dr Maheshwar Pauriah who is a Consultant Cardiologist at the Mater Private Hospital Cork. He was able to immediately spot the issue and operated on me within a few weeks to carry out a cardiac heat ablation for arrhythmias procedure which totally cured my irregular and rapid heart beat issue. I would have not hesitation in recommending Dr. Pauriah to anyone else who is experiencing similar heart arrhythmia issues. It is a fast minimally invasive operation with a short 48 hour hospital stay requirement.

Horrible horrible horrible.
We could have flown to real healthcare in the USA in the time it took to be seen at the Mater private ER.
We were there for a broken ankle a real issue- what a joke.
Healthcare in Ireland is primitive.

Lost blood test results by not labeling them are they joking

I must say I find it incredible that the private mater have any bad reviews. I had back surgery in 2019 and a knee cartridge operation just yesterday 3rd of April 2026. The staff are so friendly and so caring from the time you step foot in the door. Everything is checked and 100 respect is showed at all times. What was noticed aswel was as you are moved around from operation to recovery etc staff walking buy smile and are warm. Id never go any where else. Maria who attended me to the door when leaving. Enjoy the book I gave you and Dr Martin Murphy. Who did surgery. What a gentleman. Thank you so much for seeing me so early and getting this job done for me. out of pain already. Private Mater. 10 out of 10

Six hours just for the initial consultation, even with 18 people in total to be seen at the hospital!
Besides the lack of welcoming atmosphere, they demand respect, but they don't respect those who just want to ask a question; they are rude, especially to foreigners.

I still have a lot to learn about humanity.
I'm still here for the appointment, which will probably involve another long wait.
A tiny country unable to get basic and efficient care.

I was referred by my VHI doctor this morning to Mater Private, emergency department, Urgent Cardiac as I required a serum troponin test to be done.
I arrived at 13:02 Private Consultation, it took me over 2 hours for the triage.
During the triage room the nurse was about to take my blood test and suddenly her work phone rings and she starts serving a patient query, and clarifying questions. Once she finishes she returns after to finalise the blood test and tell me to wait for the doctor that I would be called shortly
Here I’m now sitting at the waiting room for over 3 hours waiting to hear back the results from the Cardiologist.
This is absolutely appalling.
It’s completely disrespectful leaving a patient in pain sitting on the waiting room, waiting to see the doctor.
I have asked the reception just now and I was informed that it can take one more hour.
In the Hospital website advertise a false service, which states the following:
Upon arrival, you will be seen by our emergency team within 20 minutes, ensuring a smooth and seamless journey, with access to our high-quality, acute clinical infrastructure on-site if needed.

The services advertised are a false claim that you can trust the PRIVATE SERVICE.
This is not a private service AT ALL and I’m very disappointed.
I will also leave reviews on Google and any other website that I come across to ensure people AVOID using the PRIVATE service in this hospital.

The A&E department cleaniness is absolutely manky the cleaners are not doing their job at all. The toilets are a place which are 100% not cleaned by cleaners either. While I was in the A&E the so called cleaner walked around witha flat mop didnt empty a bin or carry any cleaning products especially in a place that really needs them an absolute DISGRACE TO THE PEOPLE

Blood tests - €500?!!!

Went to Cardiac care private on Monday after having chest pains in the night that continued on, care was excellent, I was in and out in 4,5 hours and everyone was friendly and helpful. BUT the wording on the website says 'The initial consultation/attendance fee and ECG for Urgent Cardiac Care is €300.

Should additional tests be required as part of your visit to Urgent Cardiac Care, the cost for your visit is capped at €800. This cost includes the initial consultation charge and routine cardiology testing (but excludes cardiac CT and cardiac MRI)' - so I had an ECG, blood pressure taken, saw the consultant and had blood tests, - did NOT expect to get an additional bill for €500- FOR BLOODS!! Surely this is part of the initial consult fee, and even if not, HOW is it €500? Pity as I would be leaving a 5 star review otherwise

Just discharged after a robotic prostatectomy. From the very start all my dealings with the staff were highly professional. Calm efficient and extremely pleasant. Mr O Malley and his dedicated team helped me in every possible way. Thank you all.

Drove 3 hours. 30min for an appointment for a procedure in the Mater Private Hospital Dublin at 08.00hrs on Thursday 12.02.2026
checked in 07.55
Name displayed on big screen went to the booth number displayed after my name.
Lady took my personal details and insurance details. I was asked to sign the electronic pad, and told to wait in the same area from where I have come from, and someone would come to me and bring me to the ward.
1 hour later I went back to the booth to the same lady who had taken my details.
I asked if I was forgotten about and she told me that someone would be with me shortly.
2 hours still no one came near me or explained the delay I then went to reception.
Another lady told me to go to the patient's lounge that they were waiting for a bed to admit me!
1 hour later again I went back out to reception, they found a vacant bed.
I went to a ward and there's was 4 empty beds in there.
Done the pre procedure checks etc.
Only for a nurse to tell me they won't be able to proceed until 2pm.
6 hours later I was brought to the operating room.
This area was clean and the medical staff were excellent,professional. Courteous and helpful.
The staff informed me that they were waiting for me at 8am and that the delay was an administrative problem.
When my procedure was finished the theatre staff gave me a discharge note and ordered a porter to collect me from outside the room where I was on a trolley.
One hour later still on the trolley I was going to walk the 5min Walk back to the ward but the theatre staff wouldn't allow me.
Eventually a porter arrived and I was taken back to the ward.
I was offered tea and toast but refused I just got dressed and walked out got into a car the joined the Dublin rush hour traffic.
Arrived home at 19.45.
Administration in the Mater Private Hospital Dublin needs a serious reviewing and overhaul in my opinion.

The manner in which my elderly mother was treated in the A&E department of the Mater private was an absolute disgrace.
She went in to the A&E department on the 16th December 2025 after a bad fall in her home.
She had a very bad cut on her right leg. The Triage nurse was quite dismissive and told her that she needed a plastic surgeon and that the Mater private didn't have one. we later discovered that this wasn't true.
Despite my mother's age and the fact that she was in shock, the nurse expected her to hobble around to the Mater public She had no interest in cleaning or dressing the wound on my mother's leg.
She agreed reluctantly to bring my mother around to the mater public

She brought my mother outside into the freezing cold air.
A nurse in the Mater public cleaned and dressed my mother's wound. No plastic surgeon was required.
My mother is still recovering at home at the moment.
The lack of respect, dignity and empathy she received in the Mater private left her badly shaken and humiliated.
She has been attending the Mater private for many years and is under the care of a number of doctors.
The manner in which she was treated was disgraceful.

I would like to thank the mater private for its excellent work and its staff from the reception to the nurses and specialist. I would have had 2 procedures done and carried out by Doctor Andrew Purcell and his staff, in the last 2 weeks, also the music playlist in where the procedure was carried out was top notch, thanks very much to all

I walked into A&E with a shoulder injury after falling off my bike, commuting to work. I waited a couple of hours, but was seen by a nurse first, and then got X-ray and patched up with a prescription and out the door by lunchtime. Very impressed considering the number of people passing through. I understood the problem with my shoulder, got instructions to look after it, and a week later, I got a call from the physio who reassured me that the pain would go away after a few weeks, and he booked me in for a physio appointment.

My husband had to have spinal surgery in the Hospital in the last few days. From the date of our Consultation with Mr. Mazhar Iqbal to the completion of the operation we can only give all concerned huge praise. Nikita his Secretary was so understanding and ensured we got the earliest possible date for which we were extremely grateful . From there everything ran so smoothly. All staff in the Hospital were so courteous and respectful to us at all times. Nothing seemed to be an effort. The Hospital was spotless. Despite the reason four our visit it was a very positive experience all round.

Attended to see a consultant that I was waiting a long time for my appointment. I was nearly 40 minutes late as my lift let me down but I didn’t cancel as I was waited so long for an appointment. When I got arrived there was no one waiting and I explained to the receptionist and she said to go and get a cup of coffee and she would phone me when she talked to the surgeon, waited 2 and a half hours she never contacted me and left me waiting ,if there was no appointment available she could have just told me

I consider that I was treated in an offhand, dismissive way by the doctor who couldn't be bothered with my illness. Discharged after one night but ended up going to the Mater Public the next night and spent 10 days as an in-patient in the Mater Public with the same complaint. I was provided with an awful service and charged over €500 for the one night on top of my VHI.

I was referred to Fergal O'Duffy by my GP to carry out a more detailed examination on my throat. I am by my nature quite a nervous patient but Fergal put me at ease straightaway, made an instant diagnosis and resolved the issue there and then, with minimal fuss and maximum professionalism.

Fergal's receptionist Rachel couldn't have been nicer either, in arranging my appointment and assisting me when I arrived.

Terrible accommodation - any public hospital would have better accommodation and catering. Only reason we went with elderly parents was because they see Mater Private consultants privately for regular check ups. Stayed 3 nights and despite their attempts to keep them longer - we said get better quicker at home / dreading if we need to go back

Attended Mater Private recently as a Day Patient for a Procedure. Would like to thank and compliment the staff who looked after me. All were most helpful and friendly.