Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... Toon meer
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Lees wat reviewers zeggen
Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... Toon meer
Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... Toon meer
After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... Toon meer
Bedrijfsgegevens
- Elektrogroothandel
- Mobiele telefoon recycle- en unlockservice
- E-commerceservice
- Elektronicawinkel
- Internetprovider
Geschreven door het bedrijf
RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.
Contactgegevens
2250 William D Tate Ave, 76051, Grapevine, Verenigde Staten
- 1-855-629-2225
- customerservice@reconext.com
- www.maxback.com
4,9
Uitstekend
2K reviews
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Troublesome
Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.
5 december 2019
Review zonder uitnodiging
Antwoord van Renewed Market
Hello Sally,
Unfortunately, I could not find any transactions under the name you provided. I want to assure you that without a doubt, we filed our change of address with USPS to begin on 11/11/19 without issue. We did not do anything wrong. Most of our packages did get forwarded to the correct address. Only a handful of devices were returned to the customer and yours was one of them. We absolutely, without a doubt did everything correctly with our change of address. We dotted all of our I's and crossed all of our t's. What would make you come to the conclusion that this was anything but the fault of USPS?
I personally handled all the cases in which USPS had returned the items to the sender. You and every other customer were provided with a new shipping label to the correct address. If need be we extended the quote expiration date. I feel we did everything possible to rectify the mistake perpetrated by USPS.
So far as the re-quoting process goes, it is stated in our terms of agreement that all transactions are subject to re-quote. You agreed to this when you initiated your transaction. We understand that most customers do not turn the device off to check the cosmetic condition of the screen or use bright lights and a magnifying glass. Our inspectors are professionals that are trained to specifically look for certain defects to make sure the device is accurately assessed for resale. They are trained to look for screen burn in, hot spots, dead pixels microphone issues etc. This is why every item is subject to re-quote. We understand that customers are usually not trained to look for these issues.
If you had an issue with the re-quote you could have contacted us. We would be happy to further explain exactly why your item was re-quoted. Since we have no transaction matching with the name you provided I am unable to see the re-quote details.
Rest assured we have never and will never fabricate defects on an item sent to our facility. This would be counterproductive. We pay the shipping cost to have it sent to our facility, then you have the right to deny the re-quote, consequently we return your device at our cost again.
We understand this is your opinion but please do not accuse of of issues we did not cause.
Respectfully,
Suzi,
maxbacksales customer support
Easy Payment for Apple Watch
No real problems. Followed the instructions. Mailed in my old Apple Watch. Got paid quickly. Only complaint was that USPS said that they had received the watch but it was 2 or 3 days later before the MAXBACK status no longer said "waiting for product". Was it just sitting in their mail room? Despite this I would definitely use again.
4 december 2019
Review zonder uitnodiging
MaxBack is awesome
MaxBack is awesome. They give you back some good money for your phone. If I ever decide to sell the phone I have now I will definitely sell it to MaxBack. They gave me $73 for my phone. I would have gotten more if it didn’t have scratches so take care of ya phone lol.
24 november 2019
Review zonder uitnodiging
Straight forward and easy to use and…
Straight forward and easy to use and received a check for the amount agreed upon quickly.
12 november 2019
Review zonder uitnodiging
Quick and honest
10 november 2019
Review zonder uitnodiging
I’ve used these guys many times in the…
I’ve used these guys many times in the past and mostly had a good experience. However, it took them over 3 weeks to get me paid this time. I was informed (after I had to reach out to them mind you) that my watch was locked and they couldn’t get it to it. After providing them with the info to unlock my watch, I received no follow-up once again prompting me to reach out to them! Then, once they followed up they said it wasn’t in excellent condition so they were going to deduct $50! The watch didn’t have a scratch on it! Unacceptable customer service! After being a long time customer over the years, I will now be looking elsewhere.
8 november 2019
Review zonder uitnodiging
Very good price
Very good price, very quick turnaround, very fair.
6 november 2019
Review zonder uitnodiging
Very honest and efficient
Very honest and efficient. With 1 small issue, this was corrected quickly. I must give the highest review for Maxback.
4 november 2019
Review zonder uitnodiging
Fast and Easy
From the time it took to send my Series 4 Apple Watch in to the time that it took to receive my payment, the process was fast and easy. Also, unlike another service that I tried my Apple Watch trade-in with (BuyBackTronics), MaxBack gave me a fair, realistic evaluation and quote. Will DEFINITELY use again in the future!
4 november 2019
Review zonder uitnodiging
They processed payment quickly and…
They processed payment quickly and accurately.
Thanks
4 november 2019
Review zonder uitnodiging
Straightforward, fast service
Straightforward, fast service. Sold an Apple Watch with no issues.
4 november 2019
Review zonder uitnodiging
It was Easy.
It was easy doing business with this company.
Unfortunately,I didn’t have the correct info on my phone but they still offered something.
Trust them.
3 november 2019
Review zonder uitnodiging
Everything went exactly as they said it…
Everything went exactly as they said it would. Would definitely recommend.
2 november 2019
Review zonder uitnodiging
an honest business
an honest business. I got my check within a week and it was for the full amount I was quoted. no compliants here
29 oktober 2019
Review zonder uitnodiging
Very quick and honest evaluation
Very quick and honest evaluation. Highly recommended!
29 oktober 2019
Review zonder uitnodiging
Super easy and quick!
26 oktober 2019
Review zonder uitnodiging
They are very quick with the inspection…
They are very quick with the inspection of the phone and receiving money for the phone . I have no problems with max back, they are a great company.
26 oktober 2019
Review zonder uitnodiging
I picked MAXBACK due to the reviews I read
I picked MAXBACK due to the reviews I read. The reviewers were correct! It was a pleasure doing business with them. They accepted my view that the IPhone was in “like new”condition and didn’t try to reduce the amount that was quoted. I commend them for that.
22 oktober 2019
Review zonder uitnodiging
Excellent service they quoted my wife’s…
Excellent service they quoted my wife’s watch and got paid within a week and a couple days after I shipped it to then definitely will use again.
19 oktober 2019
Review zonder uitnodiging
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