Mondelēz International Reviews 38

Congratulations on shitifying Cadburys chocolate one of UKs most prestigious & long trusted brands by changing the recipe reducing cocoa, removing cocoa butter, adding inflammatory rapeseed & palm oil hoping we won't notice ...
The chocolate is now crap & a waste of money after the shrinkflation.

This company is really going downhill....I purchased Oreo's several times in the past month and will not buy them again. Raising prices, quality n quantity is terrible. Some packages have full rows, where other packages are missing several cookies. Definitely not the weight the package says. They should be investigated on price gouging....

The maker of Oreo has paid experimenters to force mice to eat human feces before killing them in gruesome tests that have nothing to do with human health.

I think there is something seriously wrong with that company. Either they are not customer friendly or organizationally it is a mess. I asked a question about a product (LiGA) months ago, but got no answer. Writing repeatedly doesn't help either. Lousy customer service. I'm switching to another brand.

Don't destroy rain forests

Mondelez International is a dishonest company that rips customers off. The decrease the amount of product. An example is Christie’s Premium Crackers. The box is too big for the contents? I buy from other companies who have morals because I grew up with them.

Nonexistent customer service. Will not provide any remuneration for damaged products. Mine had bags with holes!!!!!!!

Feedback: Nabisco Honey Maid Graham Crackers.

The crackers are small now.
They are packed in a larger box, which is misleading to the consumer!
They are narrow and less thick now.

I need to make several pies which require a specific amount of Graham Crackers. And now I have to figure it out again by trial and error.

Why would you put a smaller product in a regular sized box? Did you have extra boxes that you needed to use up, or something?

NOTE: This, along with some other text is what I wrote to Mondelez (formerly Nabisco).

NOTE: I received a response two days later, apologizing and letting me know that they would make it better by sending me an email voucher which I could use to buy 1 package of graham crackers, which I could use to buy another. It would come 7-10 days later.

NOTE: Fast forward 1 month later. I have received nothing. No credit. No voucher. Nothing.

Instead I received a customer service feedback survey, which I filled out in good will (at the time), with good remarks and such.

It is Christmas now, and I am making my graham cracker crust again. I am using the competition (Kroger generic), and it is working out just fine. Large crackers, at less than 1/2 the price!

Shame on you Nabisco ( Mondelez International)!

I purchased one of those 90 quantity boxes of Halloween treats recently.

I prepare a selection of little bags with a variety of goodies in them for the little Halloween monsters . . . so I had this box sorted out on the table, and there was a "wunderbar", but no wunderbar, just the wrapper. Not the end of the world in a box of 90, but all food manufacture has very closely monitored and numbered/tagged production . . . so I thought I would tell them their batch number and date so that if they had a recurring problem they might investigate.

I wrote a somewhat sarcastic and humourous letter to them remarking that I thought their new formula for wunderbar wasn't so great, and I much preferred the old . . . when there was really a chocolate bar in the wrapper.

I included three photos, the front of the offending wrapper, the back with the codes readily visible, and an end-on shot to show that I wasn't making stuff up.

Four days before a reply, which is perfectly alright, but the reply was not.

It was "signed" by someone, but either they never read the email, or they just don't give a damn about their clientele . . . only their money.

There is no way any responsible customer service rep would not have noted three attached photos along with the rest of the post.

They could have ignored it (which I was more or less expecting), but sending off a formulaic letter that is more or less an abuse to the customer?

Don't think so.

A small thing, but insulting. Think I might insult Mondelez by checking all their brands and making sure that I don't buy any in the future, and given the opportunity, lettings friends and associates know what they are really worth to Mondelez.

Tucroles is a hole full of brown cream they bought 7 days, made the size 1/3 smaller and raised the price by 200%. The taste is awfull to almost no taste, i hope u lose alot of money from overtaking 7 days, because u are just a bunch of freaking moneygreedy pieces of you know what. Holy jesus, you failed big time, another Company i will never buy anything again!!!!

Get out of Russia NOW ..... Deplorable Mondelez------ $$$$$$ or standing up for what's right...... Huh.....who ever is at the top of decision making needs to go. They don't care about what's right. No more months budget will be spent on this company and it's affiliates..... And the word will be passed to all friends of influence.

I emailed a complaint on 30.06.23 no reply in regards to the broken state of Ritz Cracker Bites AGAIN, also about NO Ritz Crackers with Cracked Pepper, when Customer Service said they were in Christchurch NZ. Customer Service need to take a look at themselves, their service RUBBISH like the product. I will no longer refer your products again to my friends.

2023-07-07 TIPS! Kontrollera baksidan av varje förpackning, där finns info om vilket företag som "äger" produkten.
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2023-05-09 Ny varucheck kom idag!!! 10 kr!!! Den lades ner i papperåtervinningen!!!!!
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2023-05-02 Den 18 april 2023 köpte jag Cookie Loop. När jag skulle bjuda vännerna på den var det bara TRE!!!! hela kakor i fp resten var smulor. Det blev inge' go'fika. Vem av oss fem skulle vara utan go'fika
Jag mejlade er och skulle få ersättning.
Idag kom den.
Vilket skämt!!!!
25 spänn i ersättning för förlorad go'fika!!!!!
Fp kostade 37 kr!!!
Som ni förstår var jag besviken redan innan när kakorna var trasiga nu är jag bara besviken och less....
Sparka på den som ligger, det är vad ni gjort.
Värdechecken är inget jag kommer att använda!!!!

War supporters, can't recommend

Mondelez spelar under täcket med Ryssland. För vissa företag står girigheten i främsta ledet.

Köpte en oätlig Helnöt och hade inget kvitto för att reklamera till butiken. Istället ringde jag Mondelez och fick lämna uppgifter så det gick att identifiera vilken produktion den kom ur. Som "tack" och som kompensation skulle jag få värdecheckar sa killen jag pratade med. Efter ett par veckor kom en värdecheck på ett belopp som inte ens täckte den dåliga chokladkakan. Dåligt tycker jag.

3 times a voucher had supposedly been sent out, after complaining about a tin of chocolates I bought being squashed all inside. None of them ever were received which begs me to ask the question, were they ever sent in the first place?

If I could give minus stars I would. Their customer service is appalling - and as for a £2!!! voucher that no shop wants I'm speechless. And the voucher only relates to their products but who wants them.

Would give a big fat 0! rating if I could. As others stated waste to time ridiculous apology vouchers that nnnnnnoooobody accepts!!!This is a scam apology pretext. Jokers!

I had a faulty product and they sent me a voucher to replace. Tried that voucher in major supermarkets and they will not take them, Customer service completely unhelpful telling me to traipse around smaller stores to see if they will take it! Costing me time and money.
They have not answered my last email suggesting they refund me instead.
Appalling.