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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too,... Toon meer

Beoordeeld met 5 van de 5 sterren

I requested Siemens urinalysis strips (Multistix GP 25) having been assured be email that there would be a decent expiry date. This was after two unfortunate orders from other suppliers when in the fi... Toon meer

Beoordeeld met 5 van de 5 sterren

The product is authentic and offers good services. Good quality at the same time has a competitive price with other sites/brand. Allows to engrave names for free while others you need to pay extra. Th... Toon meer

Beoordeeld met 1 van de 5 sterren

I placed an order for some Omron print rolls and after received an acknowledgement email. Then after a week a trust pilot performance survey request arrived, but no sign of the goods. I wrote to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische benodigdheden winkel
  2. Ziekenhuisbenodigdheden

Informatie afkomstig van verschillende externe bronnen

Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

375 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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4,4

Alle reviews

(375)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Disappointed

My order was acknowledged but 2 weeks later I still hadn't received my item. I contacted Medscope but got no response. After I requested the order to be cancelled and refunded, I got a response fairly quickly.
Disappointed!

3 mei 2021
Logo Medscope

Antwoord van Medscope

Hi there, thank you for taking the time to write a review.

I am sorry for the delay in the delivery of the product. We have recently had technical issues with the updating of stock on the website and are currently reviewing the website to make sure that all product delivery times are up to date. We apologise for the inconvenience.

Kind Regards,
Harriet | Medscope

Beoordeeld met 5 van de 5 sterren
Logo Medscope

Antwoord van Medscope

Hi Alision, thank you for taking the time to write a review about the experience you have had with Medscope, we are glad to have helped. We hope you will recommend us to your family and friends.

Thank you.
Harriet | Medscope Team

Beoordeeld met 1 van de 5 sterren

Took ages to arrive as out of stock

Took ages to arrive as out of stock, but didn't mention this when ordering. Can't get the thing to work properly, despite asking TechSavvy friends. Will send back!
Do you need to hear any more?

23 april 2021
Logo Medscope

Antwoord van Medscope

Hi there, thank you for your review. I am sorry to hear that you are having trouble with the product. We are currently looking into this issue, if you are looking to return the product please contact our customer service team on sales@medscope.co.uk and someone will be glad to assist you.

Kind Regards

Harriet
Medscope Ltd

Beoordeeld met 1 van de 5 sterren

The website said 1-3 days for delivery…

The website said 1-3 days for delivery but in fact would have been 4 weeks. Cancelled the order

14 april 2021
Logo Medscope

Antwoord van Medscope

Hi Roz,

I am sorry for the delay in the delivery of the product. We have recently had technical issues with the updating of stock on the website and are currently reviewing the website to make sure that all product delivery times are up to date. We apologise for the inconvenience.

Kind Regards,
Harriet
Medscope

Beoordeeld met 1 van de 5 sterren

I am disappointed that I have not…

I am disappointed that I have not received my order. You have taken my money. The order was expensive and the postage was over £4 for quite a small parcel.

7 april 2021
Logo Medscope

Antwoord van Medscope

Hi Marigold,

I apologise for the delay in your order. I will forward this onto our customer service team to look into.

Thank you,
Harriet Smith

Medscope Ltd

Beoordeeld met 5 van de 5 sterren

ideal dressings...

i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too, i did try to order the bigger size but they sold out so i'll try them again later on...
what i like about them is the transparent sticky part, as they also do not hurt when ripping them off like a plaster can do, i have just used them actually as i had a bad arm, which they have helped to heal up just right... thank you..

4 april 2021
Beoordeeld met 2 van de 5 sterren

Selling expiring products

Bought some hand sanitisers but it wasn’t listed on their website that they were about to expire in 3 months time. Sent an email about 5 days ago and asked if I could return and get a refund but unfortunately haven’t yet heard back so it’s likely that they will go wasted. They did add a couple of free items in the box and the delivery was quick and hence the 2 stars instead of one but the free items were not what I needed so I wouldn’t say I’m entirely happy with the service either.

31 maart 2021
Beoordeeld met 1 van de 5 sterren

I placed an order on the 12th of March

I placed an order on the 12th of March
there has been no response since and no one will answer the phone.
will try and source form elsewhere.

very disappointed

24 maart 2021
Logo Medscope

Antwoord van Medscope

Hi Peter,
I will ask one of our customer Services team to reach out to you and I'm sure we can resolve your issue for you.
Best regards
Phil Stears

Medscope Ltd

Beoordeeld met 3 van de 5 sterren

Sensory toys

We placed an order on 6th March for some toys for our son, which we did not receive although payment was taken. We wrote to the "sales" email at the address provided on 16th and 19th March to ask about our order. After writing a review on this website, we have received an email today apologising and refunding the payment as the items were no longer available.

23 maart 2021
Review zonder uitnodiging
Logo Medscope

Antwoord van Medscope

Hi Katie,
Apologies for this. The supplier had not informed us that this item was discontinued. We did try to source from elsewhere but with no luck unfortunately.

Your refund has been processed now and sorry once again.
Best regards

Phil Stears

Medscope Ltd

Beoordeeld met 1 van de 5 sterren

Purchased some nitrile gloves and after…

Purchased some nitrile gloves and after waiting 8 days I sent an email asking for an update as it hadn't been dispatched yet and was told that the supplier didn't have them in stock with no delivery date available and have been issued a refund.

23 maart 2021
Logo Medscope

Antwoord van Medscope

Hi Rhia,
We have seen very fast moving stock and massive price movements for Nitrile gloves this year and I'm sorry you have been caught up in this. It has been a big challenge for us to manage availability especially when bulk orders come in and wipe out our stock in the blink of an eye.
We do still have limited stock of blue nitrile gloves and hope to have more black ones in stock soon.
Best regards

Phil Stears

Medscope Ltd

Beoordeeld met 5 van de 5 sterren

Good product

Good product, quickly delivered

20 maart 2021
Logo Medscope

Antwoord van Medscope

Ji John,
Thanks for the review.

Glad it arrived safely and hope you will recommend Medscope to your family and friends.

Best regards

Phil Stears

Medscope Ltd

Beoordeeld met 4 van de 5 sterren

I think

I think, four star is enough. If you want to get five stars, have a look amazon service.

Josef

20 maart 2021
Logo Medscope

Antwoord van Medscope

Hi Josef,

Four stars is fantastic and we appreciate you taking the time to write a review.

Many thanks

Phil Stears

Medscope Ltd

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