Medserena Upright MRI Reviews 

Very welcoming, polite and excellent MRI facilities for us claustrophobics

Excellent service and very knowledgable and helpful, friendly staff. The open scanner is an absolute game changer for those who suffer with claustrophobia. Would most definitely recommend Medserena to anyone!

Everyone was really lovely & I had an appointment really quickly. Just waiting for results. Shame that one has to go privately to get anything done!

The experience was really great from the start to the end.
Very professional and very kind. Everyone super supportive. I will surely come back again if I need.

Wonderful service! I am very claustrophobic and never would have been able to have an MRI otherwise.

The team were so kind and caring. The experience was very good; the upright machine is open and you are able to watch a tv show like Friends or relaxing nature scenes. The staff talk you through the whole time and let you know when you can move and when you need to stay still (most MRIs are a series of smaller tests). Highly recommended.

Kind and understanding staff. Made you feel calm and relaxed

Good, organized and caring

Seen immediately as I walked in, the radiographer explained everything to me perfectly, highly recommended 👌

excellent patient care, technical expertise in positioning and image acquisition, ability to handle anxious patients, clear communication with radiologists, and maintaining a clean and safe working environment

The comparative detail of the Upright MRI machines is second to none. Don't put off years of unsuccessful NHS appointments.
I wish we had used these services years ago!

Felt very comfortable and out at ease. Friendly staff.

Easy to find. Parking spaces just outside. Friendly staff. Fairly quick for an MRI and not as claustrophobic.

Easy to book my MRI appointment, with questions answered promptly. Helpful/friendly staff during the scan. Radiologists report arrived a few days later. Excellent service all round. Also, I’m highly claustrophobic and I had no problems with the open MRI.

The emoyees I dealt withb were extremely helpful Jane Becky and the radiograpgmher
Customer care excellent
I have not received as yet the disc which I received last time of my MRI !

Upright MRI scan is a great alternative to the tunnel MRI and whilst the position was uncomfortable it was not claustrophobic and over in 17 mins.

Excellent service received from the reception staff and the radiographers.. all very helpful, supportive, professional and organised.

I was able to feel calm and reassured, the staff looked after me very well, as I suffer from anxiety and claustrophobia. I would recommend Medserena without a doubt.

Amazing staff

Absolutely lovely staff, very caring and knowledgeable.
The facilities are immaculately clean and sterile.
I would definitely recommend this MRI scanner machine, you do not feel claustrophobic at all.
You can watch the television while in the scanner and it’s not as noisy as the conventional MRI.
Would highly recommend.

Previously had difficulty with closed MRIs, so was sent to Medserena for an open MRI. The Radiologist was very understanding and kind, and I was able to complete the procedure.