I purchased an OWC ThunderFlex 8 a few years back now, it was an open box version (reduced because someone had sent it back) and within weeks the fan had packed in on it. Contacted MegaMac right away,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Such brilliant customer service thank you! I bought a strap for my Apple Watch from Megamac, and through some of my own idiocy I had issues installing it. The team helped me and then sent out some rep... Toon meer
Bought two items from the store the OWC 4 bay 2.5" Thunderbolt enclose then an OWC Envoy Thunderbolt single M.2 enclosure. On each occasion the service was exemplary. The items both worked brillia... Toon meer
Bedrijf heeft geantwoord
Fantastic experience with MegaMac from start to finish. Great prices, fast shipping, and excellent communication throughout. A special thank you to Zuzanna, who was incredibly helpful, friendly, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contactgegevens
42-46 Princelet Street, E1 5LP, London, Verenigd Koninkrijk
- store@megamac.com
- www.megamac.com
4,8
Uitstekend
998 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just amazing
Just amazing! I was looking for a UK supplier of Nomad products as I've been stung on import duty etc. Couldn't be happier with MegaMac, some really great brands. Ordered a few things in 2023 and I'm sure it'll continue into 2024.
23 december 2023
Antwoord van MegaMac
Dear Mark,
We are happy to know that you found us as a reliable UK supplier for Nomad products. Our MegaMac team is always on the hunt to offer a selection of great brands.
Thank you for choosing MegaMac.
Gave delivery date and time slot which…
Gave delivery date and time slot which was achieved
3 december 2023
Antwoord van MegaMac
Dear John,
We're pleased to hear that the delivery date and time slot provided were met successfully. Here at MegaMac, it is one of our priorities to fulfill the orders on time.
Thank you for choosing us!
Antwoord van MegaMac
Dear Matthew,
Thank you for sharing your positive experience with us. We greatly appreciate it! Please let us know if there is anything else we can assist you with.
Thank you for choosing MegaMac!
I have not received the item yet
I have not received the item yet. I cannot blame the company I purchased said item from because it is still in transit. So the blame for this long wait( Item was posted 22 Nov it is now 28 Nov) lies with the transfer company who are the Royal Mail. My concern is because it is computer ssd card, there could be some fault or damage to the item.
25 november 2023
Antwoord van MegaMac
Hi Steven,
Thank you for your review. We can see that your order Has now been delivered at 17:08 today. We're not sure why it took so long for Royal Mail to get it to you, it was despatched on Thursday 23rd. We're sorry for any inconvenience caused. Please get in touch with us if you require any additional support, we are here to help :)
Jonathan,
Customer Care
Arrived quickly
Arrived quickly, good packaging, quality case not available at other UK retailers. Will buy from again, thanks
19 november 2023
Antwoord van MegaMac
Hi there,
We're thrilled to hear that your order arrived quickly. We look forward to assisting you again in the future.
Thank you for your support!
Helpful staff arrived promptly and case…
Helpful staff arrived promptly and case works well
17 november 2023
Antwoord van MegaMac
Hi there,
We're glad to hear that our staff was helpful and it's great to know that the case is working well for you.
Thank you for choosing MegaMac!
Antwoord van MegaMac
Hi there,
Thank you for sharing your positive experience with us. If you have any further feedback or if there's anything else we can assist you with, feel free to let us know.
We appreciate your support!
Faultless experience.
Next day delivery. Spent leather case. As good as all the promises it made. 10/10
18 november 2023
Antwoord van MegaMac
Dear Paul,
Thank you for sharing your positive experience with us. If you have any further feedback or if there's anything else we can assist you with, feel free to let us know.
We appreciate your support!
very efficient
11 november 2023
Antwoord van MegaMac
Dear Chris,
Thank you for sharing your positive experience with us. We greatly appreciate it.
Thank you for choosing MegaMac!
Rapid delivery. Great customer service.
Good website. Real time updating of stock availability. Rapid delivery. Good follow-up customer service - I was concerned that the product I’d been sent wasn’t correct and MegaMac’s customer service was exemplary. Bought from MegaMac *because* of the very high Trustpilot rating. And definitely worth it.
23 oktober 2023
Antwoord van MegaMac
Hi there,
Thank you for the review and your trust!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
Excellent UK Supplier of NOMAD Products
I ordered my NOMAD Atlantic Blue Band for my Apple Watch Ultra from MegaMac, and with them being a UK based supplier.
I'm quite particular about choice of Watch Bands. I had the White Ocean Band originally, not my preferred choice of band but was what I could order at the time with the Watch for fastest delivery. I should have gone for the Midnight Ocean band, even though the style of those bands was not what I was wanting, and strap being short without extension. I'd have preferred a Sports Band from Apple but even at that time, couldn't find one I'd be entirely happy with. Also bought cheap bands from AliExpress, just to give them a go.
So I was led to settling on the NOMAD Band which has been perfect and closest to anything I had been looking for.
5 juni 2023
Antwoord van MegaMac
Hi Niall,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
slow shipping, support can be improved
I ordered a ssd on the 11/10, since then no shipping update , i sent several mail, whatsapp etc... no support
Following the review above i had now updates about my order, which is all that i wanted, i received my SSD on the 31st of october, so 20 days after the initial order, the item was not in stock...
The SSD is working fine, customer service call me again, and apologize again about the slow delivery.
11 oktober 2023
Review zonder uitnodiging
Excellent Service AAA+++
Made 2 purchases over the last few weeks for the same item, would definately use again. Thanks megamac.
18 oktober 2023
Review zonder uitnodiging
Antwoord van MegaMac
Hi there,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
Orange case brightens up life
Simple to order. Help from customer service, Really like the case. Orange brightens up my day,
14 oktober 2023
Antwoord van MegaMac
Hi Alan,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
Had what i was looking for in stock
Had what i was looking for in stock. Extremely quick and efficient delivery. Will use again.
7 oktober 2023
Antwoord van MegaMac
Hi Chris,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
Bought the Folio for my new iPhone 15…
Bought the Folio for my new iPhone 15 Pro Max. Nice cover and good quality. Worthwhile protection for an expensive phone.
29 september 2023
Antwoord van MegaMac
Hi Michael,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with MegaMac again soon!
Good communication and website
Good communication and website, fairly quick delivery, 2 days rather than next day. First time using them but would use them again.
28 september 2023
Antwoord van MegaMac
Hi Chris,
We want to thank you for your recent purchase with Megamac. We are pleased, we could process your order and deliver it to you.
In today's digital world, online reviews are very important to small companies like ourselves. As a business that is committed to delivering the highest quality to our customers, we would like to apologise for the shipping time that took longer than you expected. Our standard free shipping is 48 hour Royal Mail (Within 3 Business Days) - that's why the carrier didn't deliver your parcel earlier.
Thank you so much for your feedback, it's very important for us. We hope you enjoy your new Nomad strap from Megamac!
Please feel free to give us a call or send an email if you need any further support. We want to hear from you and are happy to answer your questions.
Amazing customer service
Amazing customer service. I interacted with Patrycja and she was very prompt and effective in her workings.
27 september 2023
Review zonder uitnodiging
Antwoord van MegaMac
Hi Sunit,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
THE Business for All Things Apple Tech
Discovered Megamac just over a year ago; by accident. What a find! It’s now my go-to place for anything Apple, iPhone and Nomad and other quality brands. I’ve just come back and got a new Nomad case for my iPhone 15 Pro. Interestingly, whilst Megamac had a good range of stock (immediately available as well as to pre-order) I did a quick look-around to check out the competition: and they had none. Anyway, I placed the order and lo-an-behold the case arrived, double-quick within a couple of days - ahead of time. I will also say that in the event you have any issue: this business has real people who very quickly reply by telephone and/or email. I had a minor manufacturing issue with a previous item and the Megamac fairy had it fixed almost instantaneously. If you’re after a great range of quality accessories at great prices coupled with tremendous after-sales service: you really can’t get better than here. Highly recommend.
15 september 2023
Review zonder uitnodiging
Antwoord van MegaMac
Hi Kenneth,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
Excellent service
Megamac has a great customer service, Patrycja's directions were very useful and helped me to return a faulty battery and get a replacement one. I have purchased at Megamac in other occasions and they never dissapoint. Many thanks.
3 september 2023
Antwoord van MegaMac
Hi Mariano,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
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